Back to search results
This healthcare service has 3 current healthcare service locations.
Public Health Dental Clinics   at
Street Connect Dental Clinic
Specialty: Dentistry
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
General practitioner dentists provide reduced-fee dental treatment services to eligible low-income individuals or families who do not have dental insurance or who have access-to-care issues. Treatment is emergency or problem-based, and patients may get multiple appointments to resolve issues, but do not get regular, or elective, or annual follow-up.This service provides:
  • reduced-fee dental treatment services by general practitioner dentists to families in financial need and without access to dental insurance or care
  • the dental services include: exams, X-rays, fluoride treatment, sealants, fillings, front tooth root canals, extractions, etc
  • priority to emergency based treatments
The following services are NOT available:
  • crowns
  • bridges
  • veneers
  • full dentures
  • orthodontics or braces
  • molar root canals
  • periodontal surgery
  • partial dentures
  • sedation dentistry
  • complex or specialist services
  • implants
For more information visit our website
General practitioner dentists provide reduced-fee dental treatment services to eligible low-income individuals or families who do not have dental insurance or who have access-to-care issues. Treatment is emergency or problem-based, and patients may get multiple appointments to resolve issues, but do not get regular, or elective, or annual follow-up.This service provides:
  • reduced-fee dental treatment services by general practitioner dentists to families in financial need and without access to dental insurance or care
  • the dental services include: exams, X-rays, fluoride treatment, sealants, fillings, front tooth root canals, extractions, etc
  • priority to emergency based treatments
The following services are NOT available:
  • crowns
  • bridges
  • veneers
  • full dentures
  • orthodontics or braces
  • molar root canals
  • periodontal surgery
  • partial dentures
  • sedation dentistry
  • complex or specialist services
  • implants
For more information visit our website
ELIGIBILITY REQUIREMENTS
Emergency clients must show evidence of low income and may receive care for relief of pain only. Applicants must provide:
  1. A completed Income Assessment Form
  2. Proof of family income (e.g. Notice of Assessment for previous years tax return)
  3. A completed Employer Letter or School Letter explaining dental coverage
To access and download forms, visit our website.
People with access to group dental plans (e.g. Blue Cross) or having similar coverage (e.g. Child Health Benefit or Dental Assistance for Seniors Program) are not eligible.
Emergency clients must show evidence of low income and may receive care for relief of pain only. Applicants must provide:
  1. A completed Income Assessment Form
  2. Proof of family income (e.g. Notice of Assessment for previous years tax return)
  3. A completed Employer Letter or School Letter explaining dental coverage
To access and download forms, visit our website.
People with access to group dental plans (e.g. Blue Cross) or having similar coverage (e.g. Child Health Benefit or Dental Assistance for Seniors Program) are not eligible.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
To apply to the AHS Public Health - Dental Treatment Service for reduced-fee dental care for those in financial need, the patient will need to qualify.
Complete the appropriate referral coupon and fax it to the service using the contact information in this profile.
For urgent referrals please follow Provider instructions on the appropriate Patient Dental Referral Coupon and fax directly to the clinic.
To apply to the AHS Public Health - Dental Treatment Service for reduced-fee dental care for those in financial need, the patient will need to qualify.
Complete the appropriate referral coupon and fax it to the service using the contact information in this profile.
For urgent referrals please follow Provider instructions on the appropriate Patient Dental Referral Coupon and fax directly to the clinic.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by calling the service directly using the contact information in this profile
Clients can self-refer by calling the service directly using the contact information in this profile
ADDITIONAL SERVICE DETAILS
The Public Health - Dental Treatment Service gives priority to patients in pain and/or swelling.  We do not accept professional referrals for general checkups and cleaning; in these cases patients should be instructed to contact the Dental Clinic directly themselves (a self-referral).  
Fees for Service:  If you qualify for subsidized treatment, you will pay a maximum of 20% of the Blue Cross Usual and Customary Fee Guide.  The amount the patient pays will be set based on a sliding income scale.  The application of the sliding scale fees are not retroactive.  Have the patient bring in the required paperwork, e.g. Notice of Assessment. 
Please be sure to use the appropriate Urgent Referral Coupon for a FREE VISIT for patients with pain and/or swelling: 
Please note that all patients with coupons are to be seen at Sheldon M. Chumir site.
 
If patient does not qualify for Public Health-Dental Treatment Services, other options exist; please refer to Dental Care in the Calgary Zone
Patients are seen on a priority basis, based on their dental needs.  Emergencies are given priority therefore patients with a booked appointment may end up having to wait as much as a half-day for their appointment.
Patients who have completed a full series of treatment from this program, must wait three years after treatment is complete before re-qualifying for another full series of treatment. Emergencies (such as pain, swelling, broken tooth, broken filling) will still be dealt with during this three-year waiting period; however, this will not include full exams or cleaning.
The Public Health - Dental Treatment Service gives priority to patients in pain and/or swelling.  We do not accept professional referrals for general checkups and cleaning; in these cases patients should be instructed to contact the Dental Clinic directly themselves (a self-referral).  
Fees for Service:  If you qualify for subsidized treatment, you will pay a maximum of 20% of the Blue Cross Usual and Customary Fee Guide.  The amount the patient pays will be set based on a sliding income scale.  The application of the sliding scale fees are not retroactive.  Have the patient bring in the required paperwork, e.g. Notice of Assessment. 
Please be sure to use the appropriate Urgent Referral Coupon for a FREE VISIT for patients with pain and/or swelling: 
Please note that all patients with coupons are to be seen at Sheldon M. Chumir site.
 
If patient does not qualify for Public Health-Dental Treatment Services, other options exist; please refer to Dental Care in the Calgary Zone
Patients are seen on a priority basis, based on their dental needs.  Emergencies are given priority therefore patients with a booked appointment may end up having to wait as much as a half-day for their appointment.
Patients who have completed a full series of treatment from this program, must wait three years after treatment is complete before re-qualifying for another full series of treatment. Emergencies (such as pain, swelling, broken tooth, broken filling) will still be dealt with during this three-year waiting period; however, this will not include full exams or cleaning.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-406-9950
FAX
587-457-5700
REFERRAL PHONE
403-406-9950
REFERRAL FAX
587-457-5700
REFERRAL FORM
See Urgent Referral Coupons below.
See Urgent Referral Coupons below.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Abscess
refer to dental clinic
 
Within 24 hours

Cellulitis of gingiva
refer to dental clinic
 
Within 24 hours

Dental caries
refer to dental clinic
 
Within 1 month

Toothache
refer to dental clinic
 
Within 24 hours
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If an appointment is missed, be aware that appointments are booked many months in advance.  There is a $25 charge for missed appointments and a $10 charge for appointments cancelled less than 48 hours in advance.
If an appointment is missed, be aware that appointments are booked many months in advance.  There is a $25 charge for missed appointments and a $10 charge for appointments cancelled less than 48 hours in advance.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Description:
Please call for hours of operation. 
   
 
ADDRESS
#101
4132 50 Avenue
Red Deer Alberta
T4B 3Z2
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
 
PHONE
403-406-9950
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6