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This healthcare service has 1 current healthcare service locations.
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Emergency Information 
Speech Language Pathology South Zone West - Central Access Triage   at
Chinook Regional Hospital
Central Access Healthcare Service
Specialty: Speech Therapy
Connect Care Department: South Zone West SLP CAT
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - South Zone
CENTRAL ACCESS SERVICES
This is Central Access and Triage for the South Zone West Speech Language Pathology. This central access referral service provides a single point of entry for patients who require speech language pathology services. This service supports patients and clients with communication and eating, feeding, and swallowing, so they can participate in activities that are important to them.
• communication (speech, language, voice, resonance and fluency)
• eating, feeding and swallowing
This is Central Access and Triage for the South Zone West Speech Language Pathology. This central access referral service provides a single point of entry for patients who require speech language pathology services. This service supports patients and clients with communication and eating, feeding, and swallowing, so they can participate in activities that are important to them.
• communication (speech, language, voice, resonance and fluency)
• eating, feeding and swallowing
ELIGIBILITY REQUIREMENTS
Call us for any concerns related to the following:
  • communication (speech, language, voice, resonance and fluency)
  • eating, feeding and swallowing (clinical swallowing assessment, VFSS, FEES)
  • augmentative and alternative communication supports (e.g., low tech or equipment needs)
  • This Speech Language Pathology service covers Lethbridge and area (Southwest Alberta)
Call us for any concerns related to the following:
  • communication (speech, language, voice, resonance and fluency)
  • eating, feeding and swallowing (clinical swallowing assessment, VFSS, FEES)
  • augmentative and alternative communication supports (e.g., low tech or equipment needs)
  • This Speech Language Pathology service covers Lethbridge and area (Southwest Alberta)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and/or referral letter and fax it to the service using the contact information in this profile.
Please indicate on the referral if it is deemed urgent.
Complete the referral form and/or referral letter and fax it to the service using the contact information in this profile.
Please indicate on the referral if it is deemed urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Speech Therapy, type South Zone West SLP CAT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Speech Therapy, type South Zone West SLP CAT in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referral are accepted by contacting the clinic using the contact information on this profile.
Self-referral are accepted by contacting the clinic using the contact information on this profile.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
CENTRAL ACCESS REFERRAL PHONE
403-388-6182
CENTRAL ACCESS REFERRAL FAX
403-388-6096
REFERRAL FORMS
CENTRAL ACCESS LINKED SERVICES
AFFILIATED SERVICES
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Abnormal swallowing
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
Medication list if available.
+-
Aphasia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
+-
Apraxia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
+-
Dysarthria
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
+-
Dysphagia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
+-
Feeding problem
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
+-
Speech and language disorder
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
Speech and language pathology.
+-
Speech and language therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
+-
Stuttering
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
Fluency (stuttering)
+-
Uses augmentative and alternative communication
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A
Augmentative and Alternative Communication (AAC devices)
+-
Voice impairment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
N/A
 
N/A


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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