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This healthcare service has 1 current healthcare service locations.
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Outpatient Gynecology   at
Chinook Regional Hospital
Specialty: Gynecology
Connect Care Department: LET CRH GYNECOLOGY
Estimated time to routine appointment: Within 3 months
Alberta Health Services - South Zone
SERVICE DESCRIPTION
General gynecological and obstetrical services offered.General gynecological and obstetrical, services offered including;
  • contraception and family planning
  • pregnancy care
  • preventative tests and screenings
  • consults on gynecological surgeries
General gynecological and obstetrical services offered.General gynecological and obstetrical, services offered including;
  • contraception and family planning
  • pregnancy care
  • preventative tests and screenings
  • consults on gynecological surgeries
ELIGIBILITY REQUIREMENTS
Adult female patients
Adult female patients
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Referring providers may request a specific gynecologist or the first available gynecologist.
Not all associated specialists with this program are listed in the Alberta Referral Directory. Our clinic includes Dr. Jonathan Cluett, Dr. Annie (Yurui) Gu, Dr. Jaye Malach, Dr. Courtney Manuel-Jones, Dr. Sandeep Sharma, Dr. Rope (Cody) Smith, Dr. Danielle Tougas, and Dr. Katy (Katherine) Wilfong-Pritchard.
Urgent gynecology consultations (patients who may need to be seen within 1 week) and requests for phone advice should be placed by phone to the Gynecologist On Call via Chinook Regional Hospital switchboard
Complete the referral form and fax it to the service using the contact information in this profile.
Referring providers may request a specific gynecologist or the first available gynecologist.
Not all associated specialists with this program are listed in the Alberta Referral Directory. Our clinic includes Dr. Jonathan Cluett, Dr. Annie (Yurui) Gu, Dr. Jaye Malach, Dr. Courtney Manuel-Jones, Dr. Sandeep Sharma, Dr. Rope (Cody) Smith, Dr. Danielle Tougas, and Dr. Katy (Katherine) Wilfong-Pritchard.
Urgent gynecology consultations (patients who may need to be seen within 1 week) and requests for phone advice should be placed by phone to the Gynecologist On Call via Chinook Regional Hospital switchboard
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Gynecology, type LET CRH GYNECOLOGY in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Gynecology, type LET CRH GYNECOLOGY in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Referring providers should still consult the Provincial Adult Gynecology Referral Pathway as well as any other relevant pathways for relevant investigations and information to include to allow for accurate triaging and proccessing of referrals (e.g., abnormal uterine bleeding primary care pathway, adolescent abnormal bleeding primary care pathway, bleeding after pregnancy primary care pathway, female urinary incontinence primary care pathway, gender affirming care primary care pathway, polycystic ovarian syndrome (PCOS) primary care pathway, postmenopausal bleeding primary care pathways).

Referrals sent to the Outpatient Department at Chinook Regional Hospital or to the ConnectCare department LET CRH GYNECOLOGY will be forwarded to our office for review but there may be some delay in the referral process.
Referring providers should still consult the Provincial Adult Gynecology Referral Pathway as well as any other relevant pathways for relevant investigations and information to include to allow for accurate triaging and proccessing of referrals (e.g., abnormal uterine bleeding primary care pathway, adolescent abnormal bleeding primary care pathway, bleeding after pregnancy primary care pathway, female urinary incontinence primary care pathway, gender affirming care primary care pathway, polycystic ovarian syndrome (PCOS) primary care pathway, postmenopausal bleeding primary care pathways).

Referrals sent to the Outpatient Department at Chinook Regional Hospital or to the ConnectCare department LET CRH GYNECOLOGY will be forwarded to our office for review but there may be some delay in the referral process.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-388-6211
REFERRAL PHONE
403-388-6111 Chinook Regional Hospital switchboard
REFERRAL FAX
403-327-4699
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Gynecology consultation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Pregnancy care
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Prescription of contraception
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Referral to gynecology service
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Referring physician's office will be notified of a missed appointment. Upon request an opportunity to rebook the appointment can be offered subject to availability.
Referring physician's office will be notified of a missed appointment. Upon request an opportunity to rebook the appointment can be offered subject to availability.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:45 pm
Tuesday: 8:00 am - 4:45 pm
Wednesday: 8:00 am - 4:45 pm
Thursday: 8:00 am - 4:45 pm
Friday: 8:00 am - 4:45 pm
   
 
ADDRESS
960 19 Street S
Lethbridge Alberta
T1J 1W5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
Clinic is located in the Chinook Regional Hospital at
960 19 Street S
Lethbridge, Alberta
Clinic is located in the Chinook Regional Hospital at
960 19 Street S
Lethbridge, Alberta
 
PHONE
403-388-6211
 
PARKING INSTRUCTIONS
Paid parking is available on site.
Paid parking is available on site.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Not available.
Not available.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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