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This healthcare service has 1 current healthcare service locations.
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Calgary Muscle and Soft Tissue Clinic   at
Lincoln Park Plaza
Estimated time to routine appointment: Within 1 week
NON AHS
SERVICE DESCRIPTION
The Calgary Muscle and Soft Tissue Clinic is focused on therapeutic assessment and treatment of soft tissue injuries.We support individuals with chronic muscle tension, sports related aches and pains, muscle trigger points, fascial restrictions, computer posture, and all congential and functionally acquired muscle and soft tissue conditions.
The Calgary Muscle and Soft Tissue Clinic is focused on therapeutic assessment and treatment of soft tissue injuries.We support individuals with chronic muscle tension, sports related aches and pains, muscle trigger points, fascial restrictions, computer posture, and all congential and functionally acquired muscle and soft tissue conditions.
ELIGIBILITY REQUIREMENTS
All patients are eligible for our services, children udner the age of 16 must have aparent/guardian accompany them in the room during their appointment.
All patients are eligible for our services, children udner the age of 16 must have aparent/guardian accompany them in the room during their appointment.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Refer online, over the phone, by fax or through email.
Please call our location to discuss about the Urgent or Emergent nature of your request, or if you require same day assistance.
Refer online, over the phone, by fax or through email.
Please call our location to discuss about the Urgent or Emergent nature of your request, or if you require same day assistance.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer online, over the phone, by fax or through email.
Clients can self-refer online, over the phone, by fax or through email.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 2 days.
  • Appointment outcome to referral source within 2 days.
 
PHONE
403-764-1400
FAX
403-764-1405
REFERRAL PHONE
403-764-1400
REFERRAL FAX
403-764-1405
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Assess musculoskeletal care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe injury
 
Recent

Rehabilitation Service Required
 
Recent

Desired Patient Outcome
 
Recent

Explain the Method of Injury
 
Recent

Massage therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe injury
 
Recent

Rehabilitation Service Required
 
Recent

Desired Patient Outcome
 
Recent

Explain the Method of Injury
 
Recent

Orthotic bracing
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe injury
 
Recent

Rehabilitation Service Required
 
Recent

Desired Patient Outcome
 
Recent

Explain the Method of Injury
 
Recent

Orthotics
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe injury
 
Recent

Rehabilitation Service Required
 
Recent

Desired Patient Outcome
 
Recent

Explain the Method of Injury
 
Recent

Physiotherapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe injury
 
Recent

Rehabilitation Service Required
 
Recent

Desired Patient Outcome
 
Recent

Explain the Method of Injury
 
Recent
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Calgary Muscle and Soft Tissue Clinic, Inc. requires at least 24 hours advance notice if you are unable to keep your appointment. If you fail to notify Calgary Muscle and Soft Tissue Clinic, Inc. 24 hours in advance of your scheduled appointment you will be billed the cost of the full appointment at the regular price of the appointment. The fee is your responsibility for payment and would not be considered a reimbursable charge by your private insurance company. Unplanned emergency cancellations will be reviewed on an individual basis. This policy enables us to schedule our professionals to allow them to provide quality care to as many patients as possible and helps us decrease our number of new patients on waiting lists. In order to avoid this, please assure that you are able to make all offered appointments before accepting the schedule that is provided. All Calgary Muscle and Soft Tissue Clinic, Inc. services are subject to this policy for late, cancelled and no show appointments.
Calgary Muscle and Soft Tissue Clinic, Inc. requires at least 24 hours advance notice if you are unable to keep your appointment. If you fail to notify Calgary Muscle and Soft Tissue Clinic, Inc. 24 hours in advance of your scheduled appointment you will be billed the cost of the full appointment at the regular price of the appointment. The fee is your responsibility for payment and would not be considered a reimbursable charge by your private insurance company. Unplanned emergency cancellations will be reviewed on an individual basis. This policy enables us to schedule our professionals to allow them to provide quality care to as many patients as possible and helps us decrease our number of new patients on waiting lists. In order to avoid this, please assure that you are able to make all offered appointments before accepting the schedule that is provided. All Calgary Muscle and Soft Tissue Clinic, Inc. services are subject to this policy for late, cancelled and no show appointments.
 
HOURS OF OPERATION
Monday: 10:00 am - 08:00 pm
Tuesday: 10:00 am - 08:00 pm
Wednesday: 10:00 am - 08:00 pm
Thursday: 10:00 am - 08:00 pm
Friday: 08:30 am - 04:00 pm
Saturday: 08:30 am - 04:00 pm
Sunday: 08:30 am - 04:00 pm
   
 
ADDRESS
#21 - 10 Richard Way SW
Calgary Alberta
T3E 7M9
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located in the Lincoln Park Plaza of Richard Was SW, near Mount Royal University.
Located in the Lincoln Park Plaza of Richard Was SW, near Mount Royal University.
 
PHONE
403-764-1400
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
A google map for this service location can be found by clicking the Patient Information link in the far right hand corner of this profile page
A google map for this service location can be found by clicking the Patient Information link in the far right hand corner of this profile page
 
WHEELCHAIR ACCESSIBILITY
Yes, free onsite service parking, immediately in front of entrance.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6