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Breast Cancer Supportive Care   at
Westside Medical
Specialty: Oncology
Estimated time to routine appointment: Within 2 weeks
NON AHS
SERVICE DESCRIPTION
The Breast Cancer Supportive Care Foundation exists to make a tangible difference in the lives of people with breast cancer.We offer support to breast cancer patients through individual and group care programs, that help patients navigate the many physical, and emotional side effects that arise from breast cancer diagnosis and treatment.

We also provide counseling services to family members and screening services to people who have a family history of breast cancer.
The Breast Cancer Supportive Care Foundation exists to make a tangible difference in the lives of people with breast cancer.We offer support to breast cancer patients through individual and group care programs, that help patients navigate the many physical, and emotional side effects that arise from breast cancer diagnosis and treatment.

We also provide counseling services to family members and screening services to people who have a family history of breast cancer.
ELIGIBILITY REQUIREMENTS
Physicians and other health care providers may consult BCSC for assistance in patient care related to breast cancer.
Eligible patients include those with breast cancer, those at high risk for breast cancer, their families and caregivers.
Physicians and other health care providers may consult BCSC for assistance in patient care related to breast cancer.
Eligible patients include those with breast cancer, those at high risk for breast cancer, their families and caregivers.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile or calling our office directly.
Urgent Referrals: Please indicate on the referral if this is to be considered Urgent.
Complete the referral form and fax it to the service using the contact information in this profile or calling our office directly.
Urgent Referrals: Please indicate on the referral if this is to be considered Urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent Referrals: Please indicate on the referral if this is to be considered Urgent.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent Referrals: Please indicate on the referral if this is to be considered Urgent.
ADDITIONAL SERVICE DETAILS
The Breast Cancer Supportive Care clinic offers medical and psychosocial support to breast cancer patients and those at high risk for breast cancer.  It is staffed by female Family Physicians with a special interest in breast cancer and high risk care.  The clinic offers both individual consultations and group programming for patients.  While oncologists are focused on the acute management of breast cancer, this clinic focuses beyond treatment to survivorship and empowers patients to realize optimal health and wellness as they move through their cancer experience. High risk patients are assisted with their surveillance needs, coordination of referrals to specialists and support while considering risk reducting options.
The Breast Cancer Supportive Care clinic offers medical and psychosocial support to breast cancer patients and those at high risk for breast cancer.  It is staffed by female Family Physicians with a special interest in breast cancer and high risk care.  The clinic offers both individual consultations and group programming for patients.  While oncologists are focused on the acute management of breast cancer, this clinic focuses beyond treatment to survivorship and empowers patients to realize optimal health and wellness as they move through their cancer experience. High risk patients are assisted with their surveillance needs, coordination of referrals to specialists and support while considering risk reducting options.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
403-270-2242
FAX
403-270-2251
REFERRAL PHONE
403-270-2242
REFERRAL FAX
403-270-2251
REFERRAL FORM
Please use the Breast Cancer Supportive Care Referral Form found on the Patient Referrals page.
Please use the Breast Cancer Supportive Care Referral Form found on the Patient Referrals page.
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
CA - Breast cancer
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please provide advanced notification if you are unable to attend an appointment.
Please provide advanced notification if you are unable to attend an appointment.
 
HOURS OF OPERATION
Monday: 09:00 am - 04:00 pm
Tuesday: 09:00 am - 04:00 pm
Wednesday: 09:00 am - 04:00 pm
Thursday: 09:00 am - 04:00 pm
Friday: 09:00 am - 04:00 pm
   
 
ADDRESS
110 1923 17 AVE SW
Calgary Alberta
T2T 0G1
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Please consult the website for clinic location details.
www.breastcancersupportivecare.ca
Please consult the website for clinic location details.
www.breastcancersupportivecare.ca
 
PHONE
403-270-2242
 
PARKING INSTRUCTIONS
Parking is a surface lot behind the clinic.
Parking is a surface lot behind the clinic.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
Please consult the website for parking details.
Please consult the website for parking details.
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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