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Stroke Prevention Outpatient Clinic   at
St. Mary's Hospital
Specialty: Neurology
Connect Care Department: CAM STMH STROKE PRVN
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
An outpatient stroke prevention clinic that offers services for people who have had a stroke, mini-stroke (also called a transient ischemic attack / TIA) or ocular stroke.Provides assessment, investigation, diagnosis, referral where appropriate, follow-up, education and support regarding stroke, risk factors, and prevention.
An outpatient stroke prevention clinic that offers services for people who have had a stroke, mini-stroke (also called a transient ischemic attack / TIA) or ocular stroke.Provides assessment, investigation, diagnosis, referral where appropriate, follow-up, education and support regarding stroke, risk factors, and prevention.
ELIGIBILITY REQUIREMENTS
  • Referrals are accepted by Physicians and Nurse Practitioners
  • People who have suffered a recent stroke or TIA or need to reduce stroke risk for secondary strokes.
  • Patients must have a family physician who is able and willing to collaborate in the care and management of patients, and to resume care when patients are discharged from the clinic.
  • Referrals are accepted by Physicians and Nurse Practitioners
  • People who have suffered a recent stroke or TIA or need to reduce stroke risk for secondary strokes.
  • Patients must have a family physician who is able and willing to collaborate in the care and management of patients, and to resume care when patients are discharged from the clinic.
REFERRAL SUBMISSION INSTRUCTIONS
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Neurology, type CAM STMH STROKE PRVN in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Neurology, type CAM STMH STROKE PRVN in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
According to triage category (lower risk, increased risk, higher risk) patients could be seen from 48 hours to 12 weeks. Initial routine patient appointments within 4-6 weeks of referral acceptance.
Clients seen in the SPC Clinic can have access to Clinical Nutritionist consults.
According to triage category (lower risk, increased risk, higher risk) patients could be seen from 48 hours to 12 weeks. Initial routine patient appointments within 4-6 weeks of referral acceptance.
Clients seen in the SPC Clinic can have access to Clinical Nutritionist consults.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-679-3112
FAX
780-679-3116
REFERRAL PHONE
780-679-3112
REFERRAL FAX
780-679-3116
REFERRAL ADVICE
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Stroke
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Echocardiogram and Holter Monitor (if patient not known with Atrial Fibrillation) orders are recommended.
 
Current

Prior to referral being accepted, patients must have:
  • a CTA Head/Neck (or CT Head and Carotid Ultrasound)
  • 12-Lead ECG
  • Labwork (CBC, Electrolytes, Creatinine, eGFR, Hemoglobin A1C, Lipid profile, INR, PTT, Liver enzymes)
 
Current

Transient ischemic attack
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Echocardiogram and Holter Monitor (if patient not known with Atrial Fibrillation) orders are recommended.
 
Current

Prior to referral being accepted, patients must have:
  • a CTA Head/Neck (or CT Head and Carotid Ultrasound)
  • 12-Lead ECG
  • Labwork (CBC, Electrolytes, Creatinine, eGFR, Hemoglobin A1C, Lipid profile, INR, PTT, Liver enzymes)
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If a new patient misses two appointments, the referral is closed and the referring physician is notified. A repeat referral by the patient's referring physician will then be required.
Patients are to contact clinic a minimum of 48 hours in advance of scheduled appointment if no longer able to attend.
Please ensure all patient demographics, especially telephone number(s), address, and family doctor are current.
If a new patient misses two appointments, the referral is closed and the referring physician is notified. A repeat referral by the patient's referring physician will then be required.
Patients are to contact clinic a minimum of 48 hours in advance of scheduled appointment if no longer able to attend.
Please ensure all patient demographics, especially telephone number(s), address, and family doctor are current.
 
HOURS OF OPERATION
Monday: 7:30 am - 3:30 pm
Tuesday: 7:30 am - 3:30 pm
Wednesday: 7:30 am - 3:30 pm
Thursday: 7:30 am - 3:30 pm
Friday: 7:30 am - 3:30 pm
   
 
ADDRESS
Unit 1, Office 122
4607 53 Street
Camrose Alberta
T4V 1Y5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at Outpatient Registration 15 minutes prior to your scheduled appointment time.
  • Please bring all medications, including vitamins and supplements, in original packaging (ex. vials, bubblepack) to appointment.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at Outpatient Registration 15 minutes prior to your scheduled appointment time.
  • Please bring all medications, including vitamins and supplements, in original packaging (ex. vials, bubblepack) to appointment.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
When coming in on Highway 13, turn south at 53 St.
The Stroke Prevention Clinic is located on the main floor at St. Mary's Hospital. Enter through the main entrance located on 53 St. Check-in at Outpatient Registration.
When coming in on Highway 13, turn south at 53 St.
The Stroke Prevention Clinic is located on the main floor at St. Mary's Hospital. Enter through the main entrance located on 53 St. Check-in at Outpatient Registration.
 
PHONE
780-679-3112
 
PARKING INSTRUCTIONS
Hourly parking is available at the front of the hospital and can be purchased with coin or credit via the meters in the visitor parking lot or at the entrance of the hospital. Parking lot includes accessible parking stalls near the front entrance.
Free street parking also available.
Hourly parking is available at the front of the hospital and can be purchased with coin or credit via the meters in the visitor parking lot or at the entrance of the hospital. Parking lot includes accessible parking stalls near the front entrance.
Free street parking also available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Telephone appointments are accepted based on Triaging Physician discretion.
Telephone appointments are accepted based on Triaging Physician discretion.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6