Mobile Integrated Healthcare   at
StoneGate EMS Station
This service accepts referrals via its central access office
Specialty: Mobile Integrated Healthcare
Connect Care Department: CGY SDS MIH
Estimated time to routine appointment: Not Available
Alberta Health Services - Provincial Health Services
REFERRAL PROCESS
This service only accepts referral via  Mobile Integrated Healthcare - Central Access and Triage office.
This page only displays patient resources and appointment navigation information for this service.
To make a referral, please refer to the Central Access Triage profile.
This service only accepts referral via  Mobile Integrated Healthcare - Central Access and Triage office.
This page only displays patient resources and appointment navigation information for this service.
To make a referral, please refer to the Central Access Triage profile.
SERVICE DESCRIPTION
EMS Mobile Integrated Healthcare (MIH) provides responsive urgent mobile healthcare by facilitating in community assessment, treatment and diagnostics in collaboration with the patients care providers.This service aims to provide integrated healthcare for acutely ill patients by providing services in the patients home that would be otherwise delivered in a hospital or outpatient clinic within 3 hours of receiving a referral.

Response time is confirmed upon receipt of referral based upon patient acuity or when service is requested.
  • available services provided by community paramedics include: In-depth physical assessment with virtual consult capability
  • parenteral infusion and medication administration
  • laceration repair and suture / staple removal
  • point of care testing and diagnostics
  • in home blood transfusions (RBC / Platelets / Albumin) *only available to patients in Calgary, Lethbridge and Medicine Hat.
  • STAT specimen collection
Upon receipt of referral a community paramedic will be dispatched to the patients dwelling where they will conduct a comprehensive assessment and develop a customized care plan after consultation with the patient’s most responsible healthcare prescriber.

A detailed record of the patient encounter will be sent to the patients’ healthcare team.

For more information see our website
EMS Mobile Integrated Healthcare (MIH) provides responsive urgent mobile healthcare by facilitating in community assessment, treatment and diagnostics in collaboration with the patients care providers.This service aims to provide integrated healthcare for acutely ill patients by providing services in the patients home that would be otherwise delivered in a hospital or outpatient clinic within 3 hours of receiving a referral.

Response time is confirmed upon receipt of referral based upon patient acuity or when service is requested.
  • available services provided by community paramedics include: In-depth physical assessment with virtual consult capability
  • parenteral infusion and medication administration
  • laceration repair and suture / staple removal
  • point of care testing and diagnostics
  • in home blood transfusions (RBC / Platelets / Albumin) *only available to patients in Calgary, Lethbridge and Medicine Hat.
  • STAT specimen collection
Upon receipt of referral a community paramedic will be dispatched to the patients dwelling where they will conduct a comprehensive assessment and develop a customized care plan after consultation with the patient’s most responsible healthcare prescriber.

A detailed record of the patient encounter will be sent to the patients’ healthcare team.

For more information see our website
COMMUNICATION PROCESS
  • Referral receipt to referring source within 1 days.
  • Wait list status update every 7 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
1-855-491-5868 (Healthcare professionals only)
LINKED SPECIALISTS
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please contact this service if you need to cancel or reschedule your appointment.
Please contact this service if you need to cancel or reschedule your appointment.
 
HOURS OF OPERATION
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Description:
Service is available during Statutory Holidays.
   
 
ADDRESS
EMS Calgary
2626 Country Hills Boulevard NE
Calgary Alberta
T3N 1A7
PATIENT APPOINTMENT INSTRUCTIONS
24-48 hours before your appointment you will receive a call to conform your appointment details. If there are any changes in your demographics, address, location, (this includes buzzer or suite number and parking) please notify the staff member on the phone of any changes.
At the appointment, if possible please have your Alberta Health Card available or a valid piece of ID.
24-48 hours before your appointment you will receive a call to conform your appointment details. If there are any changes in your demographics, address, location, (this includes buzzer or suite number and parking) please notify the staff member on the phone of any changes.
At the appointment, if possible please have your Alberta Health Card available or a valid piece of ID.
 
DIRECTIONS
Not applicable
Not applicable
 
WHEELCHAIR ACCESSIBILITY
Yes
VIRTUAL APPOINTMENT INFORMATION
 
 

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6