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This healthcare service has 1 current healthcare service locations.
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Emergency Information 
Pediatric Nutrition Central Access and Triage   at
Calgary Zone and Area
Central Access Healthcare Service
Specialty: Nutrition
Connect Care Department: CALGARY ZONE PED NUTRITION CAT
Estimated time to routine appointment: 2 to 3 months
Alberta Health Services - Calgary Zone
CENTRAL ACCESS SERVICES
This central access referral service provides a single point of entry to registered dietitians in the Calgary Zone for nutrition care of pediatric patients that do not have access to a dietitian.

For clients with the following concerns, contact the corresponding program/service below:
  • General Infant Nutrition & Feeding;
    • Health Link @ 811
  • 0 - 12 Months General Infant Nutrition & Feeding;
  • 1 - 5 Years Toddler Nutrition & Feeding Challenges;
  • Weight Management - Pediatric Services;
This central access referral service provides a single point of entry to registered dietitians in the Calgary Zone for nutrition care of pediatric patients that do not have access to a dietitian.

For clients with the following concerns, contact the corresponding program/service below:
  • General Infant Nutrition & Feeding;
    • Health Link @ 811
  • 0 - 12 Months General Infant Nutrition & Feeding;
  • 1 - 5 Years Toddler Nutrition & Feeding Challenges;
  • Weight Management - Pediatric Services;
ELIGIBILITY REQUIREMENTS
  • 17 years, 11 months and younger.
  • Patients should not be under the care of a dietitian with another service or program.
  • 17 years, 11 months and younger.
  • Patients should not be under the care of a dietitian with another service or program.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information provided in this profile. Please indicate urgent on referral form if the referral is deemed urgent.
Complete the referral form and fax it to the service using the contact information provided in this profile. Please indicate urgent on referral form if the referral is deemed urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Nutrition, type CALGARY ZONE PED NUTRITION CAT in the “To Department” section and complete order. 
Please indicate if the referral is deemed urgent.
Send an Internal Referral using the Ambulatory Referral Order to Nutrition, type CALGARY ZONE PED NUTRITION CAT in the “To Department” section and complete order. 
Please indicate if the referral is deemed urgent.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
CENTRAL ACCESS REFERRAL PHONE
403-955-7294
CENTRAL ACCESS REFERRAL FAX
403-476-9621
REFERRAL FORMS
CENTRAL ACCESS LINKED SERVICES
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
ADHD - Attention deficit disorder with hyperactivity
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Describe nutrition problems
 
N/A
Please list if medication is affecting appetite.
+-
Altered appetite
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Medication related appetite changes
+-
Constipation
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
If Patients or families desire they can access 811 while waiting for an appointment
+-
Eating disorder
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
If patient is not currently accepted to the Eating Disorder program and does not have a dietitian within other programs, patient may be eligible to see a dietitian within this program.

Patient must be medically stable.

It is strongly recommended that the patient has a therapist.

Dietitians cannot diagnose eating disorders or treat eating disorders as a sole health care provider.
+-
Faltering growth
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Urgency is determined by a registered dietitian at triage.

Downward shift in growth pattern
Measured weight and length/height
Growth Chart Required
+-
Feeding disorder of infancy OR early childhood
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Describe feeding problems
 
N/A
+-
Food allergy
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Provide any allergy or intolerance investigations that have been completed
 
N/A
Provide suspected or determined allergens
 
N/A
Patients will be triaged to 811 dietitian unless:
- Multiple food allergies; or,
- Under 1 year of age; or,
- Impacting growth
+-
IDA - Iron deficiency anemia
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Provide any relevant bloodwork
 
Within 1 month
+-
Limited food acceptance
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
We accept patients that are:
- Taking less than 10 foods accepted
- Missing entire food groups
- If the child is over 12 and an eating disorder is suspected
+-
Nutritional deficiency
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Provide any relevant bloodwork
 
Within 1 month
+-
Picky eater
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
+-
Restricted diet pattern
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Diet pattern that restricts nutrient intake/variety that impacts the client's health and/or If growth is impacted (at any age).

Please list diet related restrictions
+-
Underweight
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
Urgency is determined by a registered dietitian at triage.

Downward shift in growth pattern
Measured weight and length/height
Growth Chart Required
+-
Weight management program
8 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Have the parent or guardian write down everything the child eats and drinks for 3 days and have them bring the record to the appointment with the dietitian.
 
Within 3 days
  • Weight Management - Pediatric Services;

+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
At risk for malnutrition
2 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Downward shift in growth pattern
Measured weight and length/height
Growth Chart Required
Nutritional Deficiencies
Positive Nutrition Screen
+-
Faltering growth
2 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Urgency is determined by a registered dietitian at triage.

Downward shift in growth pattern
Measured weight and length/height
Growth Chart Required
+-
Food allergy
2 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Provide any allergy or intolerance investigations that have been completed
 
N/A
Provide suspected or determined allergens
 
N/A
Patients will be triaged to 811 dietitian unless:
- Multiple food allergies; or,
- Under 1 year of age; or,
- Impacting growth
+-
IDA - Iron deficiency anemia
2 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Provide any relevant bloodwork
 
Within 1 month
+-
Underweight
2 Weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth Chart
 
Within 1 month
Urgency is determined by a registered dietitian at triage.

Downward shift in growth pattern
Measured weight and length/height
Growth Chart Required


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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