Addiction and Mental Health - Post Secondary Institute Mental Health Services   at
Medicine Hat Provincial Building
Specialty: Addiction and Mental Health
Connect Care Department: MED MHPB AMH PSI MHT
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Provides outpatient assessment, treatment, and follow-up for post-secondary students experiencing mental health concerns.Generalist clinician works with students to develop collaborative goals and treatment plans. 
Services may include:
  • short to moderate term (typically 6-8 sessions) goal-oriented outpatient mental health therapy
  • on-campus services available at Medicine Hat College
  • collaboration with physician, academic advisors, student peers, and mental health services team
  • referrals to psychoeducational and skill-based mental health therapy groups at adult addiction and mental health clinic
  • referrals to other community resources and programs
Provides outpatient assessment, treatment, and follow-up for post-secondary students experiencing mental health concerns.Generalist clinician works with students to develop collaborative goals and treatment plans. 
Services may include:
  • short to moderate term (typically 6-8 sessions) goal-oriented outpatient mental health therapy
  • on-campus services available at Medicine Hat College
  • collaboration with physician, academic advisors, student peers, and mental health services team
  • referrals to psychoeducational and skill-based mental health therapy groups at adult addiction and mental health clinic
  • referrals to other community resources and programs
ELIGIBILITY REQUIREMENTS
Client must be attending a post-secondary institution in the South Zone. Individuals with moderate to severe mental illness and/or addiction presentation.
  • Adults (18 years or older)
  • Valid Alberta Health Care Card & Government Issued Photo ID
Client must be attending a post-secondary institution in the South Zone. Individuals with moderate to severe mental illness and/or addiction presentation.
  • Adults (18 years or older)
  • Valid Alberta Health Care Card & Government Issued Photo ID
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Access Addiction and Mental Health (AAMH) will accept referrals from physicians and community agencies on behalf of a client. Fully completed referrals can be faxed to: 403-592-2925 or e-mailed to amhaccesssouth@recoveryalberta.ca.

This referral e-mail is intended for referrals only, not direct client interactions.
Access Addiction and Mental Health (AAMH) will accept referrals from physicians and community agencies on behalf of a client. Fully completed referrals can be faxed to: 403-592-2925 or e-mailed to amhaccesssouth@recoveryalberta.ca.

This referral e-mail is intended for referrals only, not direct client interactions.
REFERRAL PROCESS - FOR CONNECT CARE USERS
To initiate referral, type “Ambulatory Referral” Order to Addiction and Mental Health, type “South Zone AMH ACCESS CAT” in the “To Department” and complete all sections of order.
To initiate referral, type “Ambulatory Referral” Order to Addiction and Mental Health, type “South Zone AMH ACCESS CAT” in the “To Department” and complete all sections of order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients are encouraged to call Access Addiction and Mental Health (AAMH) @ 1-888-594-0211 between Monday and Friday, 8:30 am to 4:30 pm to initiate an intake for services. Please note AAMH is closed on weekends and statutory holidays. Clients may access 2-1-1 or recoveryalberta.ca for additional resources and support.

Students enrolled at the Medicine Hat College may self-refer to Student Counselling Services on campus.
Clients are encouraged to call Access Addiction and Mental Health (AAMH) @ 1-888-594-0211 between Monday and Friday, 8:30 am to 4:30 pm to initiate an intake for services. Please note AAMH is closed on weekends and statutory holidays. Clients may access 2-1-1 or recoveryalberta.ca for additional resources and support.

Students enrolled at the Medicine Hat College may self-refer to Student Counselling Services on campus.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-529-3500
FAX
403-529-3562
REFERRAL PHONE
403-529-3500
1-888-594-0211 Self Referral
REFERRAL FAX
403-592-2925 Access Addiction and Mental Health
REFERRAL FORM
Please contact Access Addiction & Mental Health (AAMH).
Please contact Access Addiction & Mental Health (AAMH).
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Addiction
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Anxiety
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Depression
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Mental health assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Mental health treatment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Mental illness
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
OCD - obsessive-compulsive disorder
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Postpartum depression
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Schizophrenia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Suicide risk
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If clients are unable to attend a scheduled appointment, they are encouraged to contact the clinic (403-529-3500) with at least 48 hours notice. If inconsistent attendance becomes a pattern, the assigned counsellor may discuss experienced barriers to attendance to determine next steps. When clients miss scheduled appointments, it is their responsibility to re-schedule a new appointment.
If clients are unable to attend a scheduled appointment, they are encouraged to contact the clinic (403-529-3500) with at least 48 hours notice. If inconsistent attendance becomes a pattern, the assigned counsellor may discuss experienced barriers to attendance to determine next steps. When clients miss scheduled appointments, it is their responsibility to re-schedule a new appointment.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
346 3 Street SE
Medicine Hat Alberta
T1A 0G7
PATIENT APPOINTMENT INSTRUCTIONS
  • Clients should bring Alberta Health card and photo ID to all appointments. Clients must have active Alberta Health Care number to receive services.
  • Plan to arrive 15 minutes before scheduled appointment time.
  • Clients may have a family member or support person accompany them to any scheduled appointments.
  • Clients should bring Alberta Health card and photo ID to all appointments. Clients must have active Alberta Health Care number to receive services.
  • Plan to arrive 15 minutes before scheduled appointment time.
  • Clients may have a family member or support person accompany them to any scheduled appointments.
 
DIRECTIONS
The Mental Health & Counselling Services office is located in the Cultural Centre building on the Medicine Hat College Campus. Our offices are just inside the main door entrance in CC108.
The Mental Health & Counselling Services office is located in the Cultural Centre building on the Medicine Hat College Campus. Our offices are just inside the main door entrance in CC108.
 
PHONE
403-529-3500
 
PARKING INSTRUCTIONS
Parking is available on site.
Parking is available on site.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments can be available.
Virtual appointments can be available.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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