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This healthcare service has 1 current healthcare service locations.
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Addiction and Mental Health - Young Adult Walk-In Clinic   at
West Edmonton Mall
Specialty: Addiction and Mental Health
Connect Care Department: EDM WEM AMH YOUNG ADULT HUB
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Addiction and Mental Health - Young Adult Services Integrated Youth Hub Therapists are embedded within a youth and young adult friendly environment at the Kickstand Integrated Youth Hub, operated by the YMCA. Individuals and their supports are welcomed and seen by a clinic therapist on a first come, first serve basis.Addiction and Mental Health - Young Adult Services Integrated Youth Hub Therapists are not a lead service provider but - depending on individual circumstances, may see a client for brief follow up following the initial session.

During the session, the client will be screened for the presence of substance use and / or mental health issues that may require more intensive interventions. Should the client’s presenting needs be able to be addressed at our service, the client will receive a single solution-focused session. Clients who require more intensive interventions beyond what is offered by this clinic can have their care transitioned to a service within Recovery Alberta designed to meet that client’s care needs.
Addiction and Mental Health - Young Adult Services Integrated Youth Hub Therapists are embedded within a youth and young adult friendly environment at the Kickstand Integrated Youth Hub, operated by the YMCA. Individuals and their supports are welcomed and seen by a clinic therapist on a first come, first serve basis.Addiction and Mental Health - Young Adult Services Integrated Youth Hub Therapists are not a lead service provider but - depending on individual circumstances, may see a client for brief follow up following the initial session.

During the session, the client will be screened for the presence of substance use and / or mental health issues that may require more intensive interventions. Should the client’s presenting needs be able to be addressed at our service, the client will receive a single solution-focused session. Clients who require more intensive interventions beyond what is offered by this clinic can have their care transitioned to a service within Recovery Alberta designed to meet that client’s care needs.
ELIGIBILITY REQUIREMENTS
Access Open Minds (AOM) is a walk in, point-of-entry, single session based service for clients aged 16-25 for addiction and/or mental health concerns.  AOM will assess the client’s current care needs and follow up as required.
Access Open Minds (AOM) is a walk in, point-of-entry, single session based service for clients aged 16-25 for addiction and/or mental health concerns.  AOM will assess the client’s current care needs and follow up as required.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Referrals are not accepted through Connect Care.
Referrals are not accepted through Connect Care.
REFERRAL PROCESS - FOR SELF-REFERRAL
Walk-in or telephone. Patients are seen on a first come first serve basis.

For urgent referrals please consider contacting Access 24/7 at 780-424-2424.
Walk-in or telephone. Patients are seen on a first come first serve basis.

For urgent referrals please consider contacting Access 24/7 at 780-424-2424.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-409-0454
REFERRAL PHONE
780-409-0454
REFERRAL FORM
Walk-in or telephone. No referral form is required. Patients are seen on a first come first serve basis.
Walk-in or telephone. No referral form is required. Patients are seen on a first come first serve basis.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Addiction
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Anxiety
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Caregiver support
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Cognitive disturbance
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Delusion
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Depression
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Developmental disorder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Disturbance in mood
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Eating problem
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Facilitation of access to mental health service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Family support
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Gender identity observations
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Grief
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Hallucinations
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Manic behavior
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Mental health problem
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Personality disorder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Post-traumatic stress syndrome
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Psychosis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Referral to mental health team
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Relationship problem
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Self-injurious behavior
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Substance misuse behavior
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Suicidal thoughts
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available

Therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reasoning
 
Within 1 month

Investigations
 
As available
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Clients will need to contact YAS Hotline (780-415-0048) should they require to reschedule an appointment. We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need.
Clients will need to contact YAS Hotline (780-415-0048) should they require to reschedule an appointment. We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need.
 
HOURS OF OPERATION
Monday: 12:00 pm - 6:00 pm
Tuesday: 12:00 pm - 6:00 pm
Wednesday: 12:00 pm - 6:00 pm
Thursday: 12:00 pm - 6:00 pm
Friday: 12:00 pm - 6:00 pm
Description:
By Entrance 23, next to the Brick.
   
 
ADDRESS
Kickstand Integrated Youth Hub Level 2
8882 170 Street NW
Edmonton Alberta
T5T 4J2
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Service is located at Kickstand Integrated Youth Hub at West Edmonton Mall. 2nd floor, 8882 170 St NW, Edmonton.
Service is located at Kickstand Integrated Youth Hub at West Edmonton Mall. 2nd floor, 8882 170 St NW, Edmonton.
 
PHONE
780-409-0454
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6