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Indigenous Wellness Core   at
Buffalo Lake Settlement Community Health Services
Specialty: Public Health and Preventive Medicine
Connect Care Department: BUF BLHU INDIGENOUS HEALTH
Estimated time to routine appointment: Within 6 months
Alberta Health Services - North Zone
SERVICE DESCRIPTION
This program partners with Indigenous peoples, communities and key stakeholders to provide accessible, culturally appropriate health services for First Nations, Métis and Inuit peoples.This program:
  • supports cultural awareness and sensitivity
  • help navigate patients through the healthcare system
  • referrals to addiction and mental health supports
  • monitors the health of the Indigenous population in northern Alberta
The program also:
  • helps Indigenous patients and families throughout their hospital stay
  • connects them to the health services and programs in their home communities
  • works within communities to create partnerships in areas of public health, prevention, promotion, and chronic disease management
This program partners with Indigenous peoples, communities and key stakeholders to provide accessible, culturally appropriate health services for First Nations, Métis and Inuit peoples.This program:
  • supports cultural awareness and sensitivity
  • help navigate patients through the healthcare system
  • referrals to addiction and mental health supports
  • monitors the health of the Indigenous population in northern Alberta
The program also:
  • helps Indigenous patients and families throughout their hospital stay
  • connects them to the health services and programs in their home communities
  • works within communities to create partnerships in areas of public health, prevention, promotion, and chronic disease management
ELIGIBILITY REQUIREMENTS
ROUTINE REFERRAL PROCESS
URGENT REFERRAL PROCESS
EMERGENCY REFERRAL PROCESS
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 15 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-689-4771
FAX
780-689-5835
REFERRAL FORM
LINKED SPECIALISTS
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
An appointment may be cancelled if a client is late more than 15 minutes.
A re-referral is required after 2 missed appointments.
An appointment may be cancelled if a client is late more than 15 minutes.
A re-referral is required after 2 missed appointments.
 
HOURS OF OPERATION
Monday: 8:00 am - 3:30 pm
Tuesday: 8:00 am - 3:30 pm
Wednesday: 8:00 am - 3:30 pm
Thursday: 8:00 am - 3:30 pm
Friday: 8:00 am - 3:30 pm
Description:
Program hours may vary.
   
 
ADDRESS
Buffalo Lake Drive
Buffalo Lake Settlement Alberta
T0A 0R0
PATIENT APPOINTMENT INSTRUCTIONS
Cell phones must be turned off during the appointment.
When a child is assessed, he/she must be accompanied by a parent or legal guardian. The parent/guardian must sit with the child in the test room during the entire appointment.
Children who are not being assessed are not permitted in the testing area. Background noises will affect the accuracy of the results. Please ensure that there is a responsible adults available to supervise children in the waiting area or please make arrangements for childcare before coming to your appointment.
Please arrive 15 minutes prior to the scheduled appointment time to complete check-in process.
Cold and flu-like symptoms affect the results of the test. Please reschedule your appointment if you are experiencing cold or flu-like symptoms
Cell phones must be turned off during the appointment.
When a child is assessed, he/she must be accompanied by a parent or legal guardian. The parent/guardian must sit with the child in the test room during the entire appointment.
Children who are not being assessed are not permitted in the testing area. Background noises will affect the accuracy of the results. Please ensure that there is a responsible adults available to supervise children in the waiting area or please make arrangements for childcare before coming to your appointment.
Please arrive 15 minutes prior to the scheduled appointment time to complete check-in process.
Cold and flu-like symptoms affect the results of the test. Please reschedule your appointment if you are experiencing cold or flu-like symptoms
 
DIRECTIONS
Upon entering the front door (west side), take first right towards the gift shop. Turn left at the gift shop and look for the sign indicating “Pediatric Allied Health Clinic.” Parking is available in the lot by the front entrance for a fee. Please arrange
Upon entering the front door (west side), take first right towards the gift shop. Turn left at the gift shop and look for the sign indicating “Pediatric Allied Health Clinic.” Parking is available in the lot by the front entrance for a fee. Please arrange
 
PHONE
780-689-4771
 
PARKING INSTRUCTIONS
Parking fees, where applicable, are in effect 24 hours per day and vary by location. Applicable fees are posted in public parking areas. Weekly and monthly rates are available for patients and visitors requiring longer term parking.
Parking fees, where applicable, are in effect 24 hours per day and vary by location. Applicable fees are posted in public parking areas. Weekly and monthly rates are available for patients and visitors requiring longer term parking.
 
EMAIL
IndigenousWellnessCore@ahs.ca
WEBSITE
https://www.ahs.ca/ihp
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are not available.
Virtual appointments are not available.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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