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This healthcare service has 1 current healthcare service locations.
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Young Adult Services Family Engagement Team   at
Edmonton 108 Street Building
Specialty: Addiction and Mental Health
Connect Care Department: EDM 108ST AMH YAS FAM ENG TEAM
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Offering family counseling and peer support to families of young people accessing services for mental health and addiction challenges.The Young Adult Services Family Engagement Team offer a variety of services and supports to families and natural supports of young people who are experiencing challenges related to mental health and addictions. Family peer support and counseling services are offered to families who are connected with the Comprehensive Care Team and the Early Psychosis Intervention Clinic. Family Engagement single sessions are by appointment only.

Families Connecting by Choice is open to all families of young people within the system aged 16 - 25 years old. This is a virtual and an in-person group that is offered weekly.
Offering family counseling and peer support to families of young people accessing services for mental health and addiction challenges.The Young Adult Services Family Engagement Team offer a variety of services and supports to families and natural supports of young people who are experiencing challenges related to mental health and addictions. Family peer support and counseling services are offered to families who are connected with the Comprehensive Care Team and the Early Psychosis Intervention Clinic. Family Engagement single sessions are by appointment only.

Families Connecting by Choice is open to all families of young people within the system aged 16 - 25 years old. This is a virtual and an in-person group that is offered weekly.
ELIGIBILITY REQUIREMENTS
Families of clients (ages 16 - 25 years) that are connected within the Young Adult Services portfolio can be referred to the Family Engagement Team.
Families of clients (ages 16 - 25 years) that are connected within the Young Adult Services portfolio can be referred to the Family Engagement Team.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Referrals to this department are not accepted from external providers. Referrals are only accepted for client connected to the Comprehensive Care Team and the Early Psychosis Intervention Clinic.

Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM 108ST AMH YAS FAM ENG TEAM in the “To Department” section and complete order.
Referrals to this department are not accepted from external providers. Referrals are only accepted for client connected to the Comprehensive Care Team and the Early Psychosis Intervention Clinic.

Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM 108ST AMH YAS FAM ENG TEAM in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Families of young adults aged 16-25 years, that are interested in attending the Families Connecting by Choice group can self-refer by contacting youngadultservices@recoveryalberta.ca.
Families of young adults aged 16-25 years, that are interested in attending the Families Connecting by Choice group can self-refer by contacting youngadultservices@recoveryalberta.ca.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-887-9781
REFERRAL PHONE
780-887-9781
REFERRAL FORM
No referral form required.
No referral form required.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Family counseling
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
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Family support
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
A contact number will be provided in the case of a cancellation. Please contact 24 hours before scheduled appointment.
 
No need to re-refer after a cancelled or missed appointment unless it has been more than 3 months.
A contact number will be provided in the case of a cancellation. Please contact 24 hours before scheduled appointment.
 
No need to re-refer after a cancelled or missed appointment unless it has been more than 3 months.
 
HOURS OF OPERATION
Monday: 9:00 am - 4:30 pm
Tuesday: 9:00 am - 4:30 pm
Wednesday: 9:00 am - 4:30 pm
Thursday: 9:00 am - 4:30 pm
Friday: 9:00 am - 4:30 pm
   
 
ADDRESS
9942 108 Street NW
Edmonton Alberta
T5K 2J5
PATIENT APPOINTMENT INSTRUCTIONS
Check in at reception on the 6th floor
You may bring a family member or significant
other during your consultation; it is best to notify the therapist when scheduling if possible
If you are unable to communicate fluently in English, please discuss when appointment is being made so therapist can arrange translation services.
Check in at reception on the 6th floor
You may bring a family member or significant
other during your consultation; it is best to notify the therapist when scheduling if possible
If you are unable to communicate fluently in English, please discuss when appointment is being made so therapist can arrange translation services.
 
DIRECTIONS
Clinic is located on the 6th floor at 9942 108 ST.
Clinic is located on the 6th floor at 9942 108 ST.
 
PHONE
780-887-9781
 
PARKING INSTRUCTIONS
There are several paid parking lots within 1-3 blocks of clinic. It is recommended that you pay for a two hour block of time for a Family Engagement appointment.
There are several paid parking lots within 1-3 blocks of clinic. It is recommended that you pay for a two hour block of time for a Family Engagement appointment.
 
EMAIL
youngadultservices@recoveryalberta.ca
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available at therapists discretion.
Virtual appointments are available at therapists discretion.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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