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  • C-Health
WELL Health Diagnostic Centres - C-Impact   at
C-Health
Specialty: Cardiology, Endocrinology
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Connect Care Partner
SERVICE DESCRIPTION
Timely evaluation of cardiovascular risk factors and early detection of atherosclerosis.At WELL Health Diagnostic Centres, we provide timely, community-based specialist care focused on the management of complex chronic diseases. We support patienta with conditions such as diabetes, cardiovascular risk factors, thyroid and adrenal disorders, obesity and other endocrine or metabolic concerns. Our team offers comprehensive assessments, individualized treatment plans, and collaborative follow-up to enhance patient outcomes and reduce long-term complications.
  • Type 2 diabetes
  • Metabolic Syndrome
  • Hypertension
  • Dyslipidemia
  • Thrombosis
  • Cardiovascular
We welcome referrals for both routine and urgent cases, and aim to streamline access to expert care while maintaining close communication with referring providers.
Timely evaluation of cardiovascular risk factors and early detection of atherosclerosis.At WELL Health Diagnostic Centres, we provide timely, community-based specialist care focused on the management of complex chronic diseases. We support patienta with conditions such as diabetes, cardiovascular risk factors, thyroid and adrenal disorders, obesity and other endocrine or metabolic concerns. Our team offers comprehensive assessments, individualized treatment plans, and collaborative follow-up to enhance patient outcomes and reduce long-term complications.
  • Type 2 diabetes
  • Metabolic Syndrome
  • Hypertension
  • Dyslipidemia
  • Thrombosis
  • Cardiovascular
We welcome referrals for both routine and urgent cases, and aim to streamline access to expert care while maintaining close communication with referring providers.
ELIGIBILITY REQUIREMENTS
Care is available for individuals 18 years and older.
Care is available for individuals 18 years and older.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
The referring site is required to complete our referral form and fax it to our clinic using the contact information in this profile.

For Urgent referrals, complete the referral form that is marked as URGENT and fax it to the service using the contact information on this profile. Once received, a receipt of the referral will be acknowledged, and the referral will be triaged and an appointment with the patient will be arranged.

For Emergent referrals, please call our clinic to speak with the physician on call to initiate an emergent appointment for consultation or testing.
The referring site is required to complete our referral form and fax it to our clinic using the contact information in this profile.

For Urgent referrals, complete the referral form that is marked as URGENT and fax it to the service using the contact information on this profile. Once received, a receipt of the referral will be acknowledged, and the referral will be triaged and an appointment with the patient will be arranged.

For Emergent referrals, please call our clinic to speak with the physician on call to initiate an emergent appointment for consultation or testing.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 3 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 3 days.
 
PHONE
780-306-5555
FAX
780-431-2554
TOLL FREE PHONE
1-844-226-2222
REFERRAL PHONE
780-306-5555
REFERRAL FAX
780-431-2554
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assessment for risk of cardiovascular disease
Relevant history, Laboratory results and investigations
 
Within 3 months
+-
Dyslipidemia
Relevant history, Laboratory results and investigations
 
Within 3 months
+-
Metabolic syndrome
Relevant history, Laboratory results and investigations
 
Within 3 months
+-
Type 2 diabetes mellitus
Relevant history, Laboratory results and investigations
 
Within 3 months
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Low density lipoprotein cholesterol above reference range
Relevant history, Laboratory results and investigations
 
Within 3 months
+-
Serum triglycerides above reference range
Relevant history, Laboratory results and investigations
 
Within 3 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
We request 72-hour notice to reschedule your appointment. After 3 missed appointments without valid reasons, a new referral will be required.
We request 72-hour notice to reschedule your appointment. After 3 missed appointments without valid reasons, a new referral will be required.
 
HOURS OF OPERATION
Monday: 7:30 am - 4:00 pm
Tuesday: 7:30 am - 4:00 pm
Wednesday: 7:30 am - 4:00 pm
Thursday: 7:30 am - 4:00 pm
Friday: 7:30 am - 4:00 pm
Description:
Closed on Statutory Holidays
   
 
ADDRESS
Suite 102
6720 104 Street NW
Edmonton Alberta
T6H 2L4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Our clinic is located in the corner of 68th Ave and 104th Street.
Our clinic is located in the corner of 68th Ave and 104th Street.
 
PHONE
780-306-5555
TOLL FREE PHONE
1-844-226-2222
 
PARKING INSTRUCTIONS
Free parking is available surrounding the building. Accessible parking is available and located near the main entrance where ramp access is available to accommodate mobility devices.
Free parking is available surrounding the building. Accessible parking is available and located near the main entrance where ramp access is available to accommodate mobility devices.
 
EMAIL
WEBSITE
http://www.c-health.ca
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments can be arranged via telephone or video. secure messaging is utilized to connect patients and their healthcare providers.
Virtual appointments can be arranged via telephone or video. secure messaging is utilized to connect patients and their healthcare providers.
 
PARKING MAP
N/A
N/A
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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