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Pediatric Neuropsychology Clinic   at
Glenrose Rehabilitation Hospital
Specialty: Rehabilitation
Connect Care Department: EDM GRH PED NEUROPSYCHOLOGY
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Pediatric Neuropsychology is a comprehensive neuropsychological outpatient clinic that provides assessment for priority 1 patients.This interim service is intended to support “Priority 1” neuropsychological assessments, that are directly tied to medical decision-making (e.g., pre-surgical epilepsy assessments, assessments for patients receiving life-saving medical care that impacts brain functioning).
Pediatric Neuropsychology is a comprehensive neuropsychological outpatient clinic that provides assessment for priority 1 patients.This interim service is intended to support “Priority 1” neuropsychological assessments, that are directly tied to medical decision-making (e.g., pre-surgical epilepsy assessments, assessments for patients receiving life-saving medical care that impacts brain functioning).
ELIGIBILITY REQUIREMENTS
Pediatric patients
Pediatric patients
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM GRH PED NEUROPSYCHOLOGY in the “To Department” section and complete order.  

For urgent referrals: Referring provider should indicate URGENT on the referral.
If providers need to get in contact with Neuropsychology please send an inbasket message to the pediatric neuropsychology pool (to contact all four neuropsychologists at GRH): P EDM GRH Ped Neuropsychology Clinical Support.
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM GRH PED NEUROPSYCHOLOGY in the “To Department” section and complete order.  

For urgent referrals: Referring provider should indicate URGENT on the referral.
If providers need to get in contact with Neuropsychology please send an inbasket message to the pediatric neuropsychology pool (to contact all four neuropsychologists at GRH): P EDM GRH Ped Neuropsychology Clinical Support.
ADDITIONAL SERVICE DETAILS
One of the peds neuropsychologists may contact the referring provider as required for any additional details

**Note: with respect to the 18 months estimated time to routine appointment: this timeline captures those patients who will be seen one year post-surgery - referral happens at the time of surgery. Otherwise, pts referred will be seen as soon as possible in conjunction with surgery needs.
One of the peds neuropsychologists may contact the referring provider as required for any additional details

**Note: with respect to the 18 months estimated time to routine appointment: this timeline captures those patients who will be seen one year post-surgery - referral happens at the time of surgery. Otherwise, pts referred will be seen as soon as possible in conjunction with surgery needs.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 30 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-7999
FAX
780-735-7969
REFERRAL PHONE
780-735-8830
REFERRAL FAX
780-735-7969
REFERRAL FORM
No referral form required.
No referral form required.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Neuropsychological testing
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
Age of child
 
Within 3 months
Date of surgery if known
 
Within 3 months
Medical condition
 
Within 3 months
Neuropsychological assessment - to support decision making for treatment (i.e., surgery or intervention/medication)

Any special considerations (e.g., out-of-town patients, need to coordinate with a PEMU visit, translation needs, etc.).
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Neuropsychological testing
Age of child
 
Within 1 month
Date of surgery if known
 
Within 1 month
Medical condition
 
Within 1 month
Patient will be seen as soon as possible - date of surgery needs to be indicated on referral
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
  • To cancel/reschedule - contact the providing neuropsychologist as per your appointment letter
  • If patient no-shows - after 3 missed appts without valid reasons, patient will be removed from the waiting list and a new referral will be required
  • To cancel/reschedule - contact the providing neuropsychologist as per your appointment letter
  • If patient no-shows - after 3 missed appts without valid reasons, patient will be removed from the waiting list and a new referral will be required
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Assessments typically booked from 9:00 am - 4:00 pm
   
 
ADDRESS
10230 111 Avenue NW
Edmonton Alberta
T5G 0B7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
  • All assessment services will be provided on an outpatient basis at the Glenrose Rehabilitation Hospital
  • Check in at the 102 Street entrance - check in with pediatric admitting, and wait in 102 Street waiting room - the neuropsychologist will meet you there
  • All assessment services will be provided on an outpatient basis at the Glenrose Rehabilitation Hospital
  • Check in at the 102 Street entrance - check in with pediatric admitting, and wait in 102 Street waiting room - the neuropsychologist will meet you there
 
PHONE
780-735-7999
 
PARKING INSTRUCTIONS
Paid parking is available - multiple locations, metered parking on side streets, free parking in residential area - but only for 2 hours at a time.
Paid parking is available - multiple locations, metered parking on side streets, free parking in residential area - but only for 2 hours at a time.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Assessment appointments will be conducted in person, follow-up appointments will be via phone/Zoom
Assessment appointments will be conducted in person, follow-up appointments will be via phone/Zoom
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Accessible and public parking are available on designated surface and underground parking stalls.

Pay by plate parking is available.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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