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Adult Virtual Rehabilitation   at
Alberta Wide
Specialty: Rehabilitation
Connect Care Department: AHS PROV ADULT REHAB
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
The Adult Virtual Rehabilitation program offers Albertans with energy-limiting medical conditions that are accompanied by functional limitations, an opportunity to participate in rehabilitation services led by clinicians in a virtual environment.These live, group (Zoom) sessions will help patients learn how to enhance function for meaningful living and prevent illness and further disability.

Topics include:
  • Energy Maximization: Discuss factors that impact your energy, and strategies to make the most out of the energy you have
  • Mindfulness / Self-Compassion: Learn practical skills to respond to difficult emotions with kindness and compassion
  • Sleep Management: Explore tools to identify your current quality of sleep, identify your sleep hygiene habits and reflect on areas of sleep hygiene that you can improve
  • Grief and Loss: Living with an energy-limiting illness brings a multitude of changes to your physical, emotional, and mental well-being. Here we will provide acknowledgement and explore strategies to help you manage these impacts
  • Brain Fog: Discuss the symptoms of brain fog and its functional impact. We will explore different strategies to manage the impact and provide opportunity for discussion and reflection on implementing these strategies
  • Intimacy: Changes in our health status or energy levels may impact the way we participate in intimacy. In this session, we address strategies, tips and tricks to be successful with all types of intimacy
The Adult Virtual Rehabilitation program offers Albertans with energy-limiting medical conditions that are accompanied by functional limitations, an opportunity to participate in rehabilitation services led by clinicians in a virtual environment.These live, group (Zoom) sessions will help patients learn how to enhance function for meaningful living and prevent illness and further disability.

Topics include:
  • Energy Maximization: Discuss factors that impact your energy, and strategies to make the most out of the energy you have
  • Mindfulness / Self-Compassion: Learn practical skills to respond to difficult emotions with kindness and compassion
  • Sleep Management: Explore tools to identify your current quality of sleep, identify your sleep hygiene habits and reflect on areas of sleep hygiene that you can improve
  • Grief and Loss: Living with an energy-limiting illness brings a multitude of changes to your physical, emotional, and mental well-being. Here we will provide acknowledgement and explore strategies to help you manage these impacts
  • Brain Fog: Discuss the symptoms of brain fog and its functional impact. We will explore different strategies to manage the impact and provide opportunity for discussion and reflection on implementing these strategies
  • Intimacy: Changes in our health status or energy levels may impact the way we participate in intimacy. In this session, we address strategies, tips and tricks to be successful with all types of intimacy
ELIGIBILITY REQUIREMENTS
These sessions are designed for Albertans over the age of 18 who:
 
  • Have rehabilitation needs.
  • Experience challenges related to an energy-limiting illness or condition.
  • Want to learn strategies to improve energy levels, decrease challenges around activities of daily living, and cope with stress around those challenges. 
 
All program participants must be physically present in Alberta during virtual sessions.
These sessions are designed for Albertans over the age of 18 who:
 
  • Have rehabilitation needs.
  • Experience challenges related to an energy-limiting illness or condition.
  • Want to learn strategies to improve energy levels, decrease challenges around activities of daily living, and cope with stress around those challenges. 
 
All program participants must be physically present in Alberta during virtual sessions.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile or submit by email to ProvincialVirtualRehabilitation@albertahealthservices.ca.
Complete the referral form and fax it to the service using the contact information in this profile or submit by email to ProvincialVirtualRehabilitation@albertahealthservices.ca.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type AHS PROV ADULT REHAB in the “To Department” section and complete order.  
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type AHS PROV ADULT REHAB in the “To Department” section and complete order.  
REFERRAL PROCESS - FOR SELF-REFERRAL
Patients can self-refer by calling the service directly using the contact information in this profile or by emailing: ProvincialVirtualRehabilitation@albertahealthservices.ca.
Patients can self-refer by calling the service directly using the contact information in this profile or by emailing: ProvincialVirtualRehabilitation@albertahealthservices.ca.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
1-888-852-3383
FAX
403-668-2172
REFERRAL PHONE
888-852-3383
REFERRAL FAX
403-668-2172
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Energy management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
+-
Fatigue
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
+-
Lacking in energy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
+-
Rehabilitation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
+-
Self management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the program a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the program a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS

Alberta
T5K 2B6
PATIENT APPOINTMENT INSTRUCTIONS
You will receive a Zoom link for sessions via email from ProvincialVirtualRehabilitation@albertahealthservices.ca ~1 week prior to the session start date. We are asking attendees to join 10-15 min early to check in and verify attendance with your host.
You will receive a Zoom link for sessions via email from ProvincialVirtualRehabilitation@albertahealthservices.ca ~1 week prior to the session start date. We are asking attendees to join 10-15 min early to check in and verify attendance with your host.
 
DIRECTIONS
Not applicable - this is a virtual service
Not applicable - this is a virtual service
 
PHONE
1-888-852-3383
 
PARKING INSTRUCTIONS
Not applicable - this is a virtual service
Not applicable - this is a virtual service
 
EMAIL
ProvincialVirtualRehabilitation@albertahealthservices.ca
VIRTUAL APPOINTMENT INFORMATION
Virtual/Telephone Services Only.
Virtual/Telephone Services Only.
 
PARKING MAP
Not applicable - this is a virtual service
Not applicable - this is a virtual service
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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