Back to search results
This healthcare service has 0 current healthcare service locations.
All Locations for Service ▼
  • Current Service Locations (0)
Urgent Care Services   at
East Edmonton Health Centre
Service Location Excluded from the Public Search
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
Medical care for complex or urgent health concerns.Urgent care services are for people who have unexpected but non-life-threatening health concerns that usually require same-day treatment. Some examples include broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

All patients are seen according to the urgency of their health condition, with the sickest patients being seen first.

For more information please call Health Link by dialing 811

In case of emergency dial 911
Medical care for complex or urgent health concerns.Urgent care services are for people who have unexpected but non-life-threatening health concerns that usually require same-day treatment. Some examples include broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

All patients are seen according to the urgency of their health condition, with the sickest patients being seen first.

For more information please call Health Link by dialing 811

In case of emergency dial 911
ELIGIBILITY REQUIREMENTS
Youth ages 12 to 17 years and their families
Youth ages 12 to 17 years and their families
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete a referral letter and fax or call the service using the contact information in this profile.
Complete a referral letter and fax or call the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by calling the service directly using the contact information in this profile.
Clients can self-refer by calling the service directly using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
Hours of operation: please contact service to find out availability.
Hours of operation: please contact service to find out availability.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-342-4740
FAX
780-342-4742
REFERRAL PHONE
403-361-7277
1-866-332-2322 24 Hour Help Line
REFERRAL FAX
403-361-7266
REFERRAL FORM
No referral form required.
No referral form required.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Family counselling
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Substance use treatment
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe any other mental health diagnoses/history.
 
Current

What impact is the substance use having on the family, please indicate historical and current issues?
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Encourage client/family to notify us with as much notice as possible if unable to attend a previously scheduled appointment.
Encourage client/family to notify us with as much notice as possible if unable to attend a previously scheduled appointment.
 
HOURS OF OPERATION
Monday: 5:00 pm - 10:30 pm
Tuesday: 5:00 pm - 10:30 pm
Wednesday: 5:00 pm - 10:30 pm
Thursday: 5:00 pm - 10:30 pm
Friday: 5:00 pm - 10:30 pm
Saturday: 8:00 am - 10:00 pm
Sunday: 8:00 am - 10:00 pm
Description:
Effective February 2, 2026, the East Edmonton Health Centre - Urgent Care Services will extend its weekend hours. Weekend hours will now be 8:00 AM to 10:00 PM on both Saturday and Sunday.

Open statutory holidays 3:00 PM to 10:30 PM.

The Urgent Care Centre (UCC) is currently experiencing higher than normal volumes of patients, including those presenting with complex and serious cases requiring increased attention from physicians and staff. When clinic capacity limits are reached, the UCC has to close earlier than usual. We apologize for the inconvenience this can cause and encourage the public to call the UCC before arrival to check if the site remains open to new patients.
   
 
ADDRESS

Effective February 2, 2026, the East Edmonton Health Centre - Urgent Care Services will extend its weekend hours. Weekend hours will now be 8:00 AM to 10:00 PM on both Saturday and Sunday.


7910 112 Avenue NW
Edmonton Alberta
T5B 0C2
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Please use main entrance to access services.
Please use main entrance to access services.
 
PHONE
780-342-4740
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6