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Physical Therapy   at
Grey Nuns Community Hospital
Specialty: Physical Therapy
Connect Care Department: EDM GNH PT
Estimated time to routine appointment: Within 2 weeks
Covenant Health
SERVICE DESCRIPTION
Physical Therapy.Outpatient physical therapy services include a focus on maintaining physical independence, recovery from injury or surgery and reducing hospital admissions.
Physical Therapy.Outpatient physical therapy services include a focus on maintaining physical independence, recovery from injury or surgery and reducing hospital admissions.
ELIGIBILITY REQUIREMENTS
Physical Therapy service targeted to:
  • Rehabilitation for geriatric conditions, musculoskeletal injuries, osteoporosis, post-operative rehabilitation, hand injuries, neurological conditions, and deconditioning
  • All ages
  • Referred by healthcare provider or self-referred
Some physiotherapy services do require a professional referral including the Senior's program, Parkinson's program (LEAP), etc.  Please call the department for specific information on programs and scheduling.

Physical Therapy for neurological conditions requires a referral from physicians with admitting priviledges at the Grey Nuns Community Hospital.  Exceptions may be made on a case by case basis.
Physical Therapy service targeted to:
  • Rehabilitation for geriatric conditions, musculoskeletal injuries, osteoporosis, post-operative rehabilitation, hand injuries, neurological conditions, and deconditioning
  • All ages
  • Referred by healthcare provider or self-referred
Some physiotherapy services do require a professional referral including the Senior's program, Parkinson's program (LEAP), etc.  Please call the department for specific information on programs and scheduling.

Physical Therapy for neurological conditions requires a referral from physicians with admitting priviledges at the Grey Nuns Community Hospital.  Exceptions may be made on a case by case basis.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type EDM GNH PT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type EDM GNH PT in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by calling the service directly using the contact information in this profile.
Clients can self-refer by calling the service directly using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
The Rehabilitation Medicine Department offers a varied range of physiotherapy services, please see below for more information about specific programs. *Please note* The department is closed evenings, weekends and all statutory holidays.
The Rehabilitation Medicine Department offers a varied range of physiotherapy services, please see below for more information about specific programs. *Please note* The department is closed evenings, weekends and all statutory holidays.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-7161
FAX
780-735-7039
REFERRAL PHONE
780-735-7161
REFERRAL FAX
780-735-7039
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Osteoporosis
< 3 Weeks
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Osteoporosis
 
Services dependent upon availability of clinic openings.
The Osteoporosis program at the Grey Nuns is for patients who have been diagnosed with osteoporosis.  The physiotherapist uses specific guidelines to improve the safety of common daily activities for people living with osteoporosis. The program includes 90-minute classes, once per week for 4 weeks.  Each class includes an educational component as well as an active exercise component. Participants have time during class to practice and receive individual feedback from the instructor (Physiotherapist) Upon completion of the 4 week class participants will be given the option to participate in a weekly virtual class.
+-
Parkinson's disease
< 3 Weeks
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Parkinson's Program (LEAP)
 
Services dependant upon availability of clinic openings.
The 'Lifelong Exercise Approach to Parkinson's Program' at the Grey Nuns is for patients that have been diagnosed with Parkinson's disease in the last year, can mobilize at least 50 meters with or without a walking aid, and are willing to participate in an eight week group program.  The program consists of a comprehensive assessment followed by weekly sessions that include a one hour virtual session (Wednesday) and a one hour in-person session (Friday).  A referral from a neurologist or healthcare professional is required.
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Seniors health clinic service
< 3 Months
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Senior's Program (ages 65 or older)
 
Services dependant upon availability of clinic openings.
The Senior's Program is an individualized treatment program designed for seniors aged 65 or older who are currently living at home and may have fallen or are at a risk for falling.  Typically patients attend for a comprehensive assessment and up to 6 additional 1 hour visits.  A referral by a healthcare professional is required; PT, OT, Nurse Practitioner, or Physician.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance.  If you miss 2 appointments without calling to cancel your file may be discharged.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance.  If you miss 2 appointments without calling to cancel your file may be discharged.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Unit 11 - Department of Rehabilitation Medicine
1100 Youville Drive NW
Edmonton Alberta
T6L 5X8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
Grey Nuns Community Hospital is located in Northwest Edmonton on Youville Dr W. Public transportation available at the Millwoods transit centre located on Hewes Way just south of 28 Avenue.  The Valley Line LRT stops between Hewes Way and 66 Street on 28 Avenue. There is a bus stop in front of the Hospital on Youville Drive West.
Grey Nuns Community Hospital is located in Northwest Edmonton on Youville Dr W. Public transportation available at the Millwoods transit centre located on Hewes Way just south of 28 Avenue.  The Valley Line LRT stops between Hewes Way and 66 Street on 28 Avenue. There is a bus stop in front of the Hospital on Youville Drive West.
 
PHONE
780-735-7161
 
PARKING INSTRUCTIONS
Hourly paid parking is available at the front of the hospital 24/7 and can be purchased with coin or credit card via the kiosks located in various location in the parking lot and in the hospital lobby.
Hourly paid parking is available at the front of the hospital 24/7 and can be purchased with coin or credit card via the kiosks located in various location in the parking lot and in the hospital lobby.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are offered for some of the programs in this service.
Virtual appointments are offered for some of the programs in this service.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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