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This healthcare service has 2 current healthcare service locations.
Enhanced Services for Women   at
Ponoka Provincial Building
Specialty: Addiction and Mental Health
Connect Care Department: PON PPB AMH ESW
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
The Enhanced Services for Women (ESW) program is designed to reach women who need help for a substance use and/or mental health concern during pregnancy or after birth. Also provides infant loss support.We offer:
  • assessment - to identify strengths and areas that require more support. Recommendations and a plan can be developed based on needs
  • referral services - connect individual with appropriate community supports
  • individual Counselling - adapted to meet individual needs
  • group aupport - Mindful Connections is a support group for new moms who may need help as they adapt and transition into motherhood
  • prevention - consultation and education
The Enhanced Services for Women (ESW) program is designed to reach women who need help for a substance use and/or mental health concern during pregnancy or after birth. Also provides infant loss support.We offer:
  • assessment - to identify strengths and areas that require more support. Recommendations and a plan can be developed based on needs
  • referral services - connect individual with appropriate community supports
  • individual Counselling - adapted to meet individual needs
  • group aupport - Mindful Connections is a support group for new moms who may need help as they adapt and transition into motherhood
  • prevention - consultation and education
ELIGIBILITY REQUIREMENTS
  • Intended for difficult to serve populations, high risk populations, difficult to engage populations, street populations, isolated mothers, and women who are having difficulty otherwise accessing support on their own.
  • Intended for women who are having trouble functioning effectively day to day, major life areas are impacted, and risk to children’s safety or the safety of mom/others is a concern or is worsening.
  • Not intended to prevent postpartum mood disorders.
  • Appropriate referrals for pregnant women would be those struggling to bond with their pregnancy, dreading the arrival of the baby, mood disturbance at a moderate to severe level, impaired major life areas, substance use in pregnancy, excessive anxiety about upcoming birth.
  • Intended for difficult to serve populations, high risk populations, difficult to engage populations, street populations, isolated mothers, and women who are having difficulty otherwise accessing support on their own.
  • Intended for women who are having trouble functioning effectively day to day, major life areas are impacted, and risk to children’s safety or the safety of mom/others is a concern or is worsening.
  • Not intended to prevent postpartum mood disorders.
  • Appropriate referrals for pregnant women would be those struggling to bond with their pregnancy, dreading the arrival of the baby, mood disturbance at a moderate to severe level, impaired major life areas, substance use in pregnancy, excessive anxiety about upcoming birth.
ROUTINE REFERRAL PROCESS
URGENT REFERRAL PROCESS
EMERGENCY REFERRAL PROCESS
ADDITIONAL SERVICE DETAILS
Postpartum Group support offered in partnership with community agency.
On site counselling services offered at some community agencies
Postpartum Group support offered in partnership with community agency.
On site counselling services offered at some community agencies
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-783-7903
FAX
403-783-7926
REFERRAL PHONE
403-783-7903
REFERRAL FAX
403-783-7926
REFERRAL FORM
Please contact the service directly to obtain referral form.
Please contact the service directly to obtain referral form.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Alcohol consumption during pregnancy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Birth trauma
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Grief work facilitation: perinatal death
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Management of depressed mood with postpartum onset
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Perinatal mental health assessment
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Perinatal mental health care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Perinatal trauma
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Postpartum depression
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Postpartum psychosis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please contact the service 48 hours in advance if you need to cancel or reschedule an appointment.
Please contact the service 48 hours in advance if you need to cancel or reschedule an appointment.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
5102-5120 49 Avenue
Ponoka Alberta
T4J 1R6
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
 
DIRECTIONS
Our office is located on the second floor of the Ponoka Provincial building. Wheelchair access and elevator available.
Our office is located on the second floor of the Ponoka Provincial building. Wheelchair access and elevator available.
 
PHONE
403-783-7903
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments may be available.
Virtual appointments may be available.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.7