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Osteoporosis Physical Therapy   at
Grey Nuns Community Hospital
Specialty: Physical Therapy
Connect Care Department: EDM GNH PT
Estimated time to routine appointment: Within 6 months
Covenant Health
SERVICE DESCRIPTION
The Osteoporosis Exercise program at the Grey Nuns is specifically for people who have been diagnosed with osteoporosis (as verified by bone density testing).

Classes are 90 minutes, once a week, for a duration of 4 weeks. Each class includes both an educational and active exercise component. Participants will have the opportunity to practice and receive individualized feedback from the Physical Therapist.

The Osteoporosis Exercise program at the Grey Nuns is specifically for people who have been diagnosed with osteoporosis (as verified by bone density testing).

Classes are 90 minutes, once a week, for a duration of 4 weeks. Each class includes both an educational and active exercise component. Participants will have the opportunity to practice and receive individualized feedback from the Physical Therapist.

ELIGIBILITY REQUIREMENTS
To participate in the Osteoporosis Exercise Program, you must meet the following criteria:
  • You have a confirmed medical diagnosis of osteoporosis from your physician
  • A copy of your most recent bone density (DEXA) scan results is available
To participate in the Osteoporosis Exercise Program, you must meet the following criteria:
  • You have a confirmed medical diagnosis of osteoporosis from your physician
  • A copy of your most recent bone density (DEXA) scan results is available
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information on this profile.
Complete the referral form and fax it to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type EDM GNH PT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type EDM GNH PT in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
You may self-refer by contacting our clinic directly. Once your referral is received, you will be added to our waiting list. Participants are contacted in the order in which they were added.
You may self-refer by contacting our clinic directly. Once your referral is received, you will be added to our waiting list. Participants are contacted in the order in which they were added.
ADDITIONAL SERVICE DETAILS
The in-person Osteoporosis Exercise Program consists of 90-minute classes held once weekly for 4 weeks in a small group of up to 4 participants. Each class includes an educational component and an active exercise session. Participants have the opportunity to practice the exercises during class and receive individualized feedback from the instructor. An information booklet is provided for participants to take home.
The in-person Osteoporosis Exercise Program consists of 90-minute classes held once weekly for 4 weeks in a small group of up to 4 participants. Each class includes an educational component and an active exercise session. Participants have the opportunity to practice the exercises during class and receive individualized feedback from the instructor. An information booklet is provided for participants to take home.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
780-735-7161
FAX
780-735-7039
REFERRAL PHONE
780-735-7161
REFERRAL FAX
780-735-7039
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Osteoporosis
< 4 Months
Medication List (dose, frequency, route)
 
Within 1 month
  • Past medical history.
  • Diagnostic Result (Bone Scan)
    •  
    Current
    Osteoporosis
     
    Within 12 months
    The Osteoporosis Physiotherapy Program at the Grey Nuns is for patients with a diagnosis of osteoporosis (verified by bone scan). Participants will receive practical information from a physiotherapist including exercise advice with hands-on guidance as well as information on safe daily activities.

    Specific course content includes:
    - Osteoporosis and its effect on the body
    - Back care:
    - How to safely carry out everyday tasks
    - Types of lifts and correct lifting techniques
    - Fall prevention and home safety recommendations
    - Fitness guidelines, including aerobic and strengthening exercises
    - How to start and progress a walking program
    - Balance activities
    - Tips on how to exercise safely
    - How to start and progress a strengthening program

    Practical sessions cover:
    - Correct posture
    - Lifting techniques
    - Gentle spinal decompression exercises
    - Flexibility exercises
    - Activities to improve balance
    - Upper and Lower body strengthening
    PATIENT APPOINTMENT INFORMATION
    Email
    Print
     
    MISSED APPOINTMENT GUIDELINES
    If you are unable to attend a scheduled appointment, please contact the clinic at least 24 hours in advance. If you miss two appointments without notifying the clinic, your file may be discharged.
    If you are unable to attend a scheduled appointment, please contact the clinic at least 24 hours in advance. If you miss two appointments without notifying the clinic, your file may be discharged.
     
    HOURS OF OPERATION
    Monday: 8:00 am - 4:15 pm
    Tuesday: 8:00 am - 4:15 pm
    Wednesday: 8:00 am - 4:15 pm
    Thursday: 8:00 am - 4:15 pm
    Friday: 8:00 am - 4:15 pm
       
     
    ADDRESS

    Unit 11


    1100 Youville Drive NW
    Edmonton Alberta
    T6L 5X8
    PATIENT APPOINTMENT INSTRUCTIONS
    • Bring your Alberta health care card and a piece of government issued photo ID.
    • Check in at reception 15 minutes prior to your scheduled appointment time.
    • You may bring a family member or significant other during your consultation.
    • Please make sure to have someone with you if you are unable to communicate in English.
    • Bring your Alberta health care card and a piece of government issued photo ID.
    • Check in at reception 15 minutes prior to your scheduled appointment time.
    • You may bring a family member or significant other during your consultation.
    • Please make sure to have someone with you if you are unable to communicate in English.
     
    DIRECTIONS
    Grey Nuns Community Hospital is located in northwest Edmonton at 1100 Youville Drive West. Public transportation is available through the Mill Woods Transit Centre on Hewes Way, just south of 28 Avenue. The Valley Line LRT also stops along 28 Avenue between Hewes Way and 66 Street. A bus stop is located directly in front of the hospital on Youville Drive West.
    Grey Nuns Community Hospital is located in northwest Edmonton at 1100 Youville Drive West. Public transportation is available through the Mill Woods Transit Centre on Hewes Way, just south of 28 Avenue. The Valley Line LRT also stops along 28 Avenue between Hewes Way and 66 Street. A bus stop is located directly in front of the hospital on Youville Drive West.
     
    PHONE
    780-735-7161
     
    PARKING INSTRUCTIONS
    Hourly paid parking is available at the kiosks located throughout the parking lot at the front of the hospital. Payment can be made by coin or credit card. You may also pay for parking through the Honk Mobile app by scanning the QR code posted in the lobby. The main parking lot is zone 9143.
    Hourly paid parking is available at the kiosks located throughout the parking lot at the front of the hospital. Payment can be made by coin or credit card. You may also pay for parking through the Honk Mobile app by scanning the QR code posted in the lobby. The main parking lot is zone 9143.
     
    EMAIL
    VIRTUAL APPOINTMENT INFORMATION
    Participants have the option to join the online Osteoporosis Program after completing the 4¿week in¿person classes.
    Participants have the option to join the online Osteoporosis Program after completing the 4¿week in¿person classes.
     
     
    WHEELCHAIR ACCESSIBILITY
    Yes

    The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

    The locations listed have 3 background colors:
    • Green means the healthcare service@location has referral information attached to it.
    • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
    • Red means
      • IA changed the healthcare service@location's status to something other than Current
      • It was deleted if it is an ARD healthcare service@location.
    Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
    The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
    If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

    The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

    Common Scenario:
    A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

    Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
    The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

    Individual referral process
    1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
    2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
    3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
    4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
    5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
    6. Repeat these steps for each Healthcare Service@Location that needs attention.

    Common referral process - 2 sub cases.
    Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
    1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
    2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
    3. Save it. 
    4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
    Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
    Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

    Remember: Some fields can be location specific with the common referral process:
    Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
    To update these items you have to edit each Healthcare Service@Location separately.

    ADDITONAL NOTES:
    • The info icon after the All Locations drop down will be visible to ARD Administrators.
    • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

     

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