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Menopause Clinic   at
Okotoks Health and Wellness Centre
Specialty: Gynecology
Connect Care Department: OKO OHWC MENOPAUSE CL
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
The Bridging Pain Service (BPS) supports families and youth experiencing pain with the goal of bridging the gap between acute and chronic pain services.Ensuring the continuance of pain care and close follow up after hospital discharge to provide:
  • Appropriate analgesia management including opioid stewardship
  • Access to education and resources for self-management techniques, and support coordination where required with the multidisciplinary team
The Bridging Pain Service (BPS) supports families and youth experiencing pain with the goal of bridging the gap between acute and chronic pain services.Ensuring the continuance of pain care and close follow up after hospital discharge to provide:
  • Appropriate analgesia management including opioid stewardship
  • Access to education and resources for self-management techniques, and support coordination where required with the multidisciplinary team
ELIGIBILITY REQUIREMENTS
  • Appropriate diagnostic workup related to pain has been completed.
  • Patients and families are actively followed by an outpatient clinic or were an inpatient on a unit at the Alberta Children’s Hospital
  • Referring provider and/or family physician will continue to provide care for the child and family alongside the BPS team
  • Family and child are aware of and consented to a BPS referral
  • Appropriate diagnostic workup related to pain has been completed.
  • Patients and families are actively followed by an outpatient clinic or were an inpatient on a unit at the Alberta Children’s Hospital
  • Referring provider and/or family physician will continue to provide care for the child and family alongside the BPS team
  • Family and child are aware of and consented to a BPS referral
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pain Medicine, type CGY ACH PED BRIDGING PAIN in the “To Department” section and complete order.  
Send an Internal Referral using the Ambulatory Referral Order to Pain Medicine, type CGY ACH PED BRIDGING PAIN in the “To Department” section and complete order.  
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
587-834-1334
FAX
403-906-4023
REFERRAL PHONE
403-955-7046
REFERRAL FAX
403-955-7606
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Pain management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Description, onset and duration of symptoms
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please contact the service 48 hours in advance if you need to cancel or reschedule an appointment.
Please contact the service 48 hours in advance if you need to cancel or reschedule an appointment.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday: 8:00 am - 4:30 pm
Thursday:
Friday:
   
 
ADDRESS

1236


11 Cimarron Common
Okotoks Alberta
T1S 2E9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
 
DIRECTIONS
Located on Oki Dr. NW
Located on Oki Dr. NW
 
PHONE
587-834-1334
 
PARKING INSTRUCTIONS
Paid parking is available on site.
Paid parking is available on site.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available.
Virtual appointments are available.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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