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This healthcare service has 1 current healthcare service locations.
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Families In Recovery Staying Together   at
Lois Hole Hospital for Women
Specialty: Obstetrics and Gynecology
Connect Care Department: EDM RAH LH FIRST
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Multi-disciplinary program for pregnant people and newborns affected by chronic opioid exposure in pregnancy, with enhanced rooming-in post-partum.A consult-only service that helps coordinate antepartum, intrapartum and postpartum/newborn care at the RAH for opioid-exposed moms and babies. We will meet the patient at any point in their perinatal journey and provide services as needed. The services we work closely with include: Obstetrics, MFM, Addictions Medicine, Anesthesia, Social Work, Pediatrics, and NICU. We also support enhanced rooming-in for the dyads. Please note that the program does NOT provide routine obstetrical care nor take on regular opioid prescribing. All referred patients must have a Most Responsible Prenatal Care Provider.
Multi-disciplinary program for pregnant people and newborns affected by chronic opioid exposure in pregnancy, with enhanced rooming-in post-partum.A consult-only service that helps coordinate antepartum, intrapartum and postpartum/newborn care at the RAH for opioid-exposed moms and babies. We will meet the patient at any point in their perinatal journey and provide services as needed. The services we work closely with include: Obstetrics, MFM, Addictions Medicine, Anesthesia, Social Work, Pediatrics, and NICU. We also support enhanced rooming-in for the dyads. Please note that the program does NOT provide routine obstetrical care nor take on regular opioid prescribing. All referred patients must have a Most Responsible Prenatal Care Provider.
ELIGIBILITY REQUIREMENTS
  • Referred patients must be pregnant, have ongoing opioid exposure (OAT, illicit drugs, or prescription opioids) and be planning to deliver at RAH.
  • Any health care worker or community partner may refer to the FIRST program.
  • Referred patients must be pregnant, have ongoing opioid exposure (OAT, illicit drugs, or prescription opioids) and be planning to deliver at RAH.
  • Any health care worker or community partner may refer to the FIRST program.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax or email it to the service using the contact information in this profile.
Complete the referral form and fax or email it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
The exact wording in the Connect Care Ambulatory Order is as follows:
Order: Ambulatory Referral to Obstetrics / Gynecology
To Department Specialty: Obstetrics and Gynecology
To Department: EDM RAH LH FIRST
Reason: please choose the most appropriate reason the patient is taking opioids,
"Opioid Agonist Treatment", "Substance Related Problems", or "Chronic Pain"
The exact wording in the Connect Care Ambulatory Order is as follows:
Order: Ambulatory Referral to Obstetrics / Gynecology
To Department Specialty: Obstetrics and Gynecology
To Department: EDM RAH LH FIRST
Reason: please choose the most appropriate reason the patient is taking opioids,
"Opioid Agonist Treatment", "Substance Related Problems", or "Chronic Pain"
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Appointment outcome to referral source within 14 days.
 
REFERRAL FAX
780-642-4158
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Opioid use disorder
Contact information
 
Current
Relevant obstetrical, social and parenting history
 
Current
Type of opioid use/Rx
 
Current
Other community services
 
Current
Opioid Use in Pregnancy

Access Target is case by case
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
There are currently no missed appointment guidelines for this service.
There are currently no missed appointment guidelines for this service.
 
HOURS OF OPERATION
Operates 24/7:
24/7 for admitted patients. Referrals are managed during the work week.
 
ADDRESS

Robbins Pavilion


10240 Kingsway Avenue NW
Edmonton Alberta
T5H 3V9
PATIENT APPOINTMENT INSTRUCTIONS
Our team will connect with patient to see when/where is best to meet on site at Royal Alexandra Hospital (RAH).

Royal Alexandra is located in Edmonton's inner-city. Just off of Kingsway NW and 101 St NW.
Bus stop 111 Ave, 106 St NW
LRT station; Kingsway
Our team will connect with patient to see when/where is best to meet on site at Royal Alexandra Hospital (RAH).

Royal Alexandra is located in Edmonton's inner-city. Just off of Kingsway NW and 101 St NW.
Bus stop 111 Ave, 106 St NW
LRT station; Kingsway
 
DIRECTIONS
Patients will be seen at Royal Alexandra Hospital, but we do not have a dedicated physical space. Our team will clarify location on a case by case basis with the patient.
Patients will be seen at Royal Alexandra Hospital, but we do not have a dedicated physical space. Our team will clarify location on a case by case basis with the patient.
 
PHONE
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
FIRST.RAH@albertahealthservices.ca
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are not provided for this service
Virtual appointments are not provided for this service
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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