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This healthcare service has 1 current healthcare service locations.
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Chinook Pediatric Clinic   at
Chinook Pediatric Clinic
Specialty: Pediatrics
Estimated time to routine appointment: Not Available
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Pediatric consultations and follow ups.Services provided to patients between the ages 0 to 17, living in Lethbridge or surrounding areas (or moving to the area) include:
  • referrals
  • follow ups
  • prescriptions
  • facilitating access to additional resources
  • ordering tests and imaging
Pediatric consultations and follow ups.Services provided to patients between the ages 0 to 17, living in Lethbridge or surrounding areas (or moving to the area) include:
  • referrals
  • follow ups
  • prescriptions
  • facilitating access to additional resources
  • ordering tests and imaging
ELIGIBILITY REQUIREMENTS
To be accepted for consultation, patients must meet the following criteria:
  • Out-of-province referrals are not accepted unless the patient is planning to relocate to the service area.
  • Patients must be between 0–17 years of age at the time of referral. Individuals aged 18 years and older are not eligible and should be referred to appropriate adult services.

This service does NOT provide care for well children. Referrals must be made for specific medical concerns requiring assessment.
To be accepted for consultation, patients must meet the following criteria:
  • Out-of-province referrals are not accepted unless the patient is planning to relocate to the service area.
  • Patients must be between 0–17 years of age at the time of referral. Individuals aged 18 years and older are not eligible and should be referred to appropriate adult services.

This service does NOT provide care for well children. Referrals must be made for specific medical concerns requiring assessment.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please provide a written communication and fax it to the service using the contact information on this profile.
Please provide a written communication and fax it to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 30 days.
  • Appointment outcome to referral source within 30 days.
 
REFERRAL PHONE
403-320-7825
REFERRAL FAX
403-320-8613
REFERRAL FORM
Please provide a written communication.
Please provide a written communication.
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Allergy testing
  • Patient Demographics
  • Parents/ Guardians contact information
    •  
    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
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    Asthma
  • Patient Demographics
  • Parents/ Guardians contact information
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    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
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    Attention deficit hyperactivity disorder
  • Patient Demographics
  • Parents/ Guardians contact information
    •  
    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
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    Autism spectrum disorder
  • Patient Demographics
  • Parents/ Guardians contact information
    •  
    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
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    Behavioral concern
  • Patient Demographics
  • Parents/ Guardians contact information
    •  
    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
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    Developmental delay
  • Patient Demographics
  • Parents/ Guardians contact information
    •  
    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
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    Learning difficulties
  • Patient Demographics
  • Parents/ Guardians contact information
    •  
    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
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    Seizure
  • Patient Demographics
  • Parents/ Guardians contact information
    •  
    Current
  • Relevant imaging, laboratories and other related testing
    •  
    Within 6 months
    PATIENT APPOINTMENT INFORMATION
    Email
    Print
     
    MISSED APPOINTMENT GUIDELINES
    • Patients who confirm an appointment and subsequently do not attend without notice may not be eligible for rebooking. Rebooking following a missed appointment is at the discretion of the physician and clinic.
    • Patients arriving more than 10 minutes late may be required to reschedule their appointment, depending on physician availability and clinic scheduling constraints.
    • Repeated missed appointments, late cancellations, or failure to attend scheduled visits may result in the clinic being unable to provide ongoing services. In such circumstances, patients may be advised to obtain a referral to an alternate provider or clinic.
    • Patients who confirm an appointment and subsequently do not attend without notice may not be eligible for rebooking. Rebooking following a missed appointment is at the discretion of the physician and clinic.
    • Patients arriving more than 10 minutes late may be required to reschedule their appointment, depending on physician availability and clinic scheduling constraints.
    • Repeated missed appointments, late cancellations, or failure to attend scheduled visits may result in the clinic being unable to provide ongoing services. In such circumstances, patients may be advised to obtain a referral to an alternate provider or clinic.
     
    HOURS OF OPERATION
    Monday: 9:00 am - 3:00 pm
    Tuesday: 9:00 am - 3:00 pm
    Wednesday: 9:00 am - 3:00 pm
    Thursday: 9:00 am - 3:00 pm
    Friday:
    Description:
    Closed on statutory holidays
       
     
    ADDRESS
    951 19 Street S
    Lethbridge Alberta
    T1J 3H5
    PATIENT APPOINTMENT INSTRUCTIONS
    • Patients are required to confirm their appointment by 3:00 PM on the business day prior to their scheduled visit (or by 3:00 PM on the preceding Thursday for Monday appointments).
    • Patients are expected to arrive on time and be present in the clinic for the duration of their scheduled appointment. Late arrivals may result in the appointment being shortened or rescheduled, depending on clinical availability.
    • Patients and families are welcome to bring a support person to the appointment if desired.
    • Interpreter services are available through Language Line in a wide range of languages. Patients may also choose to bring a trusted individual to assist with interpretation if preferred.
    • Patients are required to confirm their appointment by 3:00 PM on the business day prior to their scheduled visit (or by 3:00 PM on the preceding Thursday for Monday appointments).
    • Patients are expected to arrive on time and be present in the clinic for the duration of their scheduled appointment. Late arrivals may result in the appointment being shortened or rescheduled, depending on clinical availability.
    • Patients and families are welcome to bring a support person to the appointment if desired.
    • Interpreter services are available through Language Line in a wide range of languages. Patients may also choose to bring a trusted individual to assist with interpretation if preferred.
     
    DIRECTIONS
    Chinook Pediatric Associates is located at 951 19 Street South in Lethbridge, Alberta, near Chinook Regional Hospital and other healthcare services within the surrounding medical district. The clinic is accessible by private vehicle, taxi, and public transit. From Mayor Magrath Drive South, travel east toward 19 Street South and follow local signage to the clinic. The clinic is located within a medical office building in south Lethbridge. The facility is wheelchair accessible and features a wheelchair ramp at the main entrance.
    Chinook Pediatric Associates is located at 951 19 Street South in Lethbridge, Alberta, near Chinook Regional Hospital and other healthcare services within the surrounding medical district. The clinic is accessible by private vehicle, taxi, and public transit. From Mayor Magrath Drive South, travel east toward 19 Street South and follow local signage to the clinic. The clinic is located within a medical office building in south Lethbridge. The facility is wheelchair accessible and features a wheelchair ramp at the main entrance.
     
    PHONE
    403-320-7825
    FAX
    403-320-8613
     
    PARKING INSTRUCTIONS
    Limited patient parking is available on-site at the clinic. Additional street parking may be available nearby. Patients are encouraged to arrive early to allow sufficient time for parking and clinic check-in. Accessible parking spaces and a wheelchair-accessible entrance with ramp access are available at the front of the building.
    Limited patient parking is available on-site at the clinic. Additional street parking may be available nearby. Patients are encouraged to arrive early to allow sufficient time for parking and clinic check-in. Accessible parking spaces and a wheelchair-accessible entrance with ramp access are available at the front of the building.
     
    EMAIL
    VIRTUAL APPOINTMENT INFORMATION
    Virtual appointments are available via secure telephone consultation for eligible patients, when clinically appropriate.
    Virtual appointments are available via secure telephone consultation for eligible patients, when clinically appropriate.
     
    PARKING MAP
    There is no parking map available for this service.
    There is no parking map available for this service.
     
    WHEELCHAIR ACCESSIBILITY
    Yes

    The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

    The locations listed have 3 background colors:
    • Green means the healthcare service@location has referral information attached to it.
    • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
    • Red means
      • IA changed the healthcare service@location's status to something other than Current
      • It was deleted if it is an ARD healthcare service@location.
    Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
    The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
    If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

    The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

    Common Scenario:
    A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

    Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
    The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

    Individual referral process
    1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
    2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
    3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
    4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
    5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
    6. Repeat these steps for each Healthcare Service@Location that needs attention.

    Common referral process - 2 sub cases.
    Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
    1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
    2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
    3. Save it. 
    4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
    Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
    Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

    Remember: Some fields can be location specific with the common referral process:
    Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
    To update these items you have to edit each Healthcare Service@Location separately.

    ADDITONAL NOTES:
    • The info icon after the All Locations drop down will be visible to ARD Administrators.
    • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

     

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