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This healthcare service has 1 current healthcare service locations.
Multi-Agency School Support Team (MASST)   at
Richmond Road Diagnostic and Treatment Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY RRDTC AMH CA MASST
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary
SERVICE DESCRIPTION
Multi-Agency School Support Team (MASST) is an early support program for children aged 5 - 12 that promotes healthy social development, connection and community belonging.By providing supportive relationships and skill-building opportunities, the program helps children build the confidence and foundations needed to make positive choices now and in the future.

We bring together families, school, mental health clinicians, social workers, and police officers to provide early on support to children showing signs of social, emotional or behavioral concerns.
Multi-Agency School Support Team (MASST) is an early support program for children aged 5 - 12 that promotes healthy social development, connection and community belonging.By providing supportive relationships and skill-building opportunities, the program helps children build the confidence and foundations needed to make positive choices now and in the future.

We bring together families, school, mental health clinicians, social workers, and police officers to provide early on support to children showing signs of social, emotional or behavioral concerns.
ELIGIBILITY REQUIREMENTS
  • Kids aged five – 12 living in Calgary
  • Showing concerning or behaviours at school or home
  • Isolated or influenced by unhealthy relationships with peers or siblings
  • Lacking connections to their school or community  
  • Not involved in positive afterschool activities. 
  • Kids aged five – 12 living in Calgary
  • Showing concerning or behaviours at school or home
  • Isolated or influenced by unhealthy relationships with peers or siblings
  • Lacking connections to their school or community  
  • Not involved in positive afterschool activities. 
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals to MASST come through the Calgary Board of Education and Calgary Catholic School District.
We encourage school staff to speak with your area specialists for referrals or more information on MASST. Email:masst@calgarypolice.ca for more information.
Referrals to MASST come through the Calgary Board of Education and Calgary Catholic School District.
We encourage school staff to speak with your area specialists for referrals or more information on MASST. Email:masst@calgarypolice.ca for more information.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Referrals are not accepted through Connect Care. Referrals to MASST come through the Calgary Board of Education and Calgary Catholic School District.
Referrals are not accepted through Connect Care. Referrals to MASST come through the Calgary Board of Education and Calgary Catholic School District.
REFERRAL PROCESS - FOR SELF-REFERRAL
If you think your child might benefit from this program, we encourage you to speak with your child’s school to find out more information.
If you think your child might benefit from this program, we encourage you to speak with your child’s school to find out more information.
 
REFERRAL PHONE
403-428-5808
REFERRAL FAX
403-955-8184
REFERRAL FORM
No referral form required.
No referral form required.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Behavioral concern
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Communication skills training
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Lifestyle education
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current

Mental health care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Description, onset and duration of symptoms
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please call the program 48 hours in advance if you need to cancel or reschedule any appointment.
Please call the program 48 hours in advance if you need to cancel or reschedule any appointment.
 
HOURS OF OPERATION
Operates 24/7:
 
ADDRESS
1820 Richmond Road SW
Calgary Alberta
T2T 5C7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
 
DIRECTIONS
Directions will be provided with appointment details.
Directions will be provided with appointment details.
 
PHONE
403-919-2044
FAX
403-955-8184
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments may be available. 
Virtual appointments may be available. 
 
PARKING MAP
There is no parking map available for this location.
There is no parking map available for this location.
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V7.2