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Vilna Community Health Services
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Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
Physicians trained to evaluate and manage sports injuries as well as musculoskeletal conditionsWe assess, diagnose and treat all sports and MSK injuries including osteoarthritis. We also provide exercise prescriptions and inject most joints. We bill our services to Alberta health care. Additionally we teach family medicine residents so patients are seen by a resident first
Physicians trained to evaluate and manage sports injuries as well as musculoskeletal conditionsWe assess, diagnose and treat all sports and MSK injuries including osteoarthritis. We also provide exercise prescriptions and inject most joints. We bill our services to Alberta health care. Additionally we teach family medicine residents so patients are seen by a resident first
ELIGIBILITY REQUIREMENTS
We see any and all patients, there is no age restriction.
We will not see patients with WCB claims or those in active litigation,post injury.
We see any and all patients, there is no age restriction.
We will not see patients with WCB claims or those in active litigation,post injury.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
The following information MUST be included with each referral:
  • Patient: full name, address, date of birth, PHN, contact phone numbers and email addresses, the reason for the referral, any recent relevant investigations and diagnostic imaging results.
  • Referrer: full name, Prac ID number, contact phone and fax number.
Complete the referral form and fax it to the service using the contact information in this profile.
The following information MUST be included with each referral:
  • Patient: full name, address, date of birth, PHN, contact phone numbers and email addresses, the reason for the referral, any recent relevant investigations and diagnostic imaging results.
  • Referrer: full name, Prac ID number, contact phone and fax number.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Follow-up appointments may be booked by phoning our office. The doctors are very busy and Walk-in appointments are not available. Please do not walk in without an appointment, as you will not be seen.
Follow-up appointments may be booked by phoning our office. The doctors are very busy and Walk-in appointments are not available. Please do not walk in without an appointment, as you will not be seen.
ADDITIONAL SERVICE DETAILS
Additional ResourcesAfter our office has received a consultation request in writing from your physician, we will contact you by phone to arrange for a consultation with one of our sport medicine physicians.
Once seen in consultation by our sport medicine physicians, repeat follow-up appointments can be booked within 1 year without another referral letter from the referring physician. If a year has passed since your last appointment you will require another referral from a licensed physician to be seen again.
Additional ResourcesAfter our office has received a consultation request in writing from your physician, we will contact you by phone to arrange for a consultation with one of our sport medicine physicians.
Once seen in consultation by our sport medicine physicians, repeat follow-up appointments can be booked within 1 year without another referral letter from the referring physician. If a year has passed since your last appointment you will require another referral from a licensed physician to be seen again.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 2 days.
 
PHONE
780-636-3533
FAX
780-636-3633
REFERRAL PHONE
403-251-9535
REFERRAL FAX
403-251-9595
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Injury while engaged in sports activity
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
All Pertinent X-ray Reports
 
Within 6 months
+-
Joint injection
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
All Pertinent X-ray Reports
 
Within 6 months
+-
Joint pain
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
All Pertinent X-ray Reports
 
Within 6 months
+-
Musculoskeletal injury
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
All Pertinent X-ray Reports
 
Within 6 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend your appointment, please inform us at least 24 hours prior to your scheduled appointment to avoid a no-show fee.  Patients who do not show up for appointments must call our office to arrange for another appointment. (Please note we do not call to arrange new appointments for patients who have not shown up for their scheduled appointments). Patients who “no show” for 3 appointments in a row will not be rebooked to see our sport medicine physicians unless another referral is sent from the referring physician’s office.
If you are unable to attend your appointment, please inform us at least 24 hours prior to your scheduled appointment to avoid a no-show fee.  Patients who do not show up for appointments must call our office to arrange for another appointment. (Please note we do not call to arrange new appointments for patients who have not shown up for their scheduled appointments). Patients who “no show” for 3 appointments in a row will not be rebooked to see our sport medicine physicians unless another referral is sent from the referring physician’s office.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
   
 
ADDRESS
5103 48 Street
Vilna Alberta
T0A 3L0
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Southland Leisure Centre is located in the SW neighborhood of Braeside. Our clinic is located on the 2nd floor of the Southland Leisure Centre, inside the Lifemark Physiotherapy Clinic.
Southland Leisure Centre is located in the SW neighborhood of Braeside. Our clinic is located on the 2nd floor of the Southland Leisure Centre, inside the Lifemark Physiotherapy Clinic.
 
PHONE
780-636-3533
 
PARKING INSTRUCTIONS
Free parking is available in the main parking lot.
 
Free parking is available in the main parking lot.
 
 
EMAIL
vhealthcentre@aspen.ab.ca
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site
 
There is currently no parking map available for this site
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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