Advanced Respiratory Care Network   at
Skyway Medical Centre - Red Deer
Specialty: Cardiology, Pulmonology
Estimated time to routine appointment: Within 2 weeks
NON AHS
ELIGIBILITY REQUIREMENTS
All patient with a completed referral form and valid health care # are eligible to be seen in our clinics.
All patient with a completed referral form and valid health care # are eligible to be seen in our clinics.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile. 
Urgent & Emergent Referrals: For an urgent & emergency referrals, please fax the completed referral form to the service using the contact information in this profile and call us to let us know you are sending an urgent or emergent referral.
Complete the referral form and fax it to the service using the contact information in this profile. 
Urgent & Emergent Referrals: For an urgent & emergency referrals, please fax the completed referral form to the service using the contact information in this profile and call us to let us know you are sending an urgent or emergent referral.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent & Emergent Referrals: For an urgent & emergency referrals, please fax the completed referral form to the service using the contact information in this profile and call us to let us know you are sending an urgent or emergent referral.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent & Emergent Referrals: For an urgent & emergency referrals, please fax the completed referral form to the service using the contact information in this profile and call us to let us know you are sending an urgent or emergent referral.
ADDITIONAL SERVICE DETAILS
Sleep Studies, Pulmonary Function Testing, Home Oxygen, Allergy Testing and Consults
Sleep Studies, Pulmonary Function Testing, Home Oxygen, Allergy Testing and Consults
COMMUNICATION PROCESS
  • Referral receipt to referring source within 4 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 8 days.
  • Appointment outcome to referral source within 12 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Sleep studies
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Cardiology service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Continuous positive airway pressure ventilation treatment
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Dual pressure spontaneous ventilation support
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Full sleep study
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Home oxygen supply
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Home oxygen therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

In vivo test of hypersensitivity
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Lung volume test
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Obstructive sleep apnea syndrome
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Respiratory care and adjustment
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Uses home continuous positive airway pressure ventilation supply
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48-72 hours in advance to cancel or re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48-72 hours in advance to cancel or re-schedule.
 
HOURS OF OPERATION
Monday: 08:00 am - 05:00 pm
Tuesday: 08:00 am - 05:00 pm
Wednesday: 08:00 am - 05:00 pm
Thursday: 08:00 am - 05:00 pm
Friday: 08:00 am - 05:00 pm
   
 
ADDRESS
#135 4309 52 Avenue
Red Deer Alberta
T4N 6S4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Skyway Medical Centre is located adjacent to the Red Deer Regional Hospital, side street to the north of the hospital.
Skyway Medical Centre is located adjacent to the Red Deer Regional Hospital, side street to the north of the hospital.
 
PHONE
403-342-0494
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6