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This healthcare service has 1 current healthcare service locations.
Pro Motion Calgary   at
South Centre Executive Tower
Estimated time to routine appointment: Within 1 week
NON AHS
SERVICE DESCRIPTION
1:1 Physiotherapy, Chiropractic, Massage Therapy, and KinesiologyThe services we offer include:
  • Physiotherapy Assessments, Treatments, and Shockwave Appointments
  • Chiropractic Care Assessments, Treatments, Electro-acupuncture, and Shockwave Appointments
  • Kinesiology Assessments and Treatments
  • Registered Massage Therapy in 30, 45, 60, and 90 Minute Sessions
  • Pelvic Health Physiotherapy Assessment and Treatments
  • Osteopathy Assessments and Treatments
  • Acupuncture Assessment, Treatments, Cupping, Electro-Acupuncture Treatments
We also offer Massage Therapy in 75minute appointments now
1:1 Physiotherapy, Chiropractic, Massage Therapy, and KinesiologyThe services we offer include:
  • Physiotherapy Assessments, Treatments, and Shockwave Appointments
  • Chiropractic Care Assessments, Treatments, Electro-acupuncture, and Shockwave Appointments
  • Kinesiology Assessments and Treatments
  • Registered Massage Therapy in 30, 45, 60, and 90 Minute Sessions
  • Pelvic Health Physiotherapy Assessment and Treatments
  • Osteopathy Assessments and Treatments
  • Acupuncture Assessment, Treatments, Cupping, Electro-Acupuncture Treatments
We also offer Massage Therapy in 75minute appointments now
ELIGIBILITY REQUIREMENTS
There are no eligibility requirements for our clinic. All patients are welcome to be seen by one of our Practitioners, and
we will develop a treatment plan unique to their specific needs. No referral is required, but a GP note is helpful to direct
patient care.
There are no eligibility requirements for our clinic. All patients are welcome to be seen by one of our Practitioners, and
we will develop a treatment plan unique to their specific needs. No referral is required, but a GP note is helpful to direct
patient care.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete a referral letter and fax, email, call it to the service using the contact information in this profile.
For urgent referrals notifying us of this urgency within your referral or contacting this service directly by phone.
For emergent referrals calling the clinic and speak to one of the Practitioners to discuss
Complete a referral letter and fax, email, call it to the service using the contact information in this profile.
For urgent referrals notifying us of this urgency within your referral or contacting this service directly by phone.
For emergent referrals calling the clinic and speak to one of the Practitioners to discuss
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by using the online service on the website or calling the service directly using the contact information in this profile
Clients can self-refer by using the online service on the website or calling the service directly using the contact information in this profile
ADDITIONAL SERVICE DETAILS
We are located in the Southeast of Calgary. Our website is www.promotioncalgary.com. We offer fully 1:1
assessments and treatments without the use of assistants, so your entire appointment is spent with your practitioner. 
We offer Physiotherapy, Chiropractic, Osteopathy, Acupuncture, Massage Therapy, Kinesiology, Pelvic/Womens Health, Naturopathy, Red Light Therapy, Normatec Compression, and Nucalm.  Our treatment approach is based around exercise, education, and manual therapy.
Practitioners have experience in a variety of areas including musculoskeletal conditions, sprains/strains, orthopaedic pre-op/post-op care and rehabilitation, osteoarthritis (OA) management, brain injury(TBI/ABI), pelvic health, concussions,
vestibular conditions (BPPV), motor vehicle accidents (MVA), chronic pain conditions, etc.
We are located in the Southeast of Calgary. Our website is www.promotioncalgary.com. We offer fully 1:1
assessments and treatments without the use of assistants, so your entire appointment is spent with your practitioner. 
We offer Physiotherapy, Chiropractic, Osteopathy, Acupuncture, Massage Therapy, Kinesiology, Pelvic/Womens Health, Naturopathy, Red Light Therapy, Normatec Compression, and Nucalm.  Our treatment approach is based around exercise, education, and manual therapy.
Practitioners have experience in a variety of areas including musculoskeletal conditions, sprains/strains, orthopaedic pre-op/post-op care and rehabilitation, osteoarthritis (OA) management, brain injury(TBI/ABI), pelvic health, concussions,
vestibular conditions (BPPV), motor vehicle accidents (MVA), chronic pain conditions, etc.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 5 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Appointment outcome to referral source within 10 days.
 
PHONE
403-452-5450
FAX
403-536-4060
REFERRAL PHONE
403-452-5450
REFERRAL FAX
403-536-4060
REFERRAL FORM
No referral form required. Self-referral through our website or a Physician letter is acceptable.
No referral form required. Self-referral through our website or a Physician letter is acceptable.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Acute pain
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Chronic pain
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Chronic pain
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Dislocations/sprains/strains
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Exercise promotion: strength training
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Falls
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Fracture
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Cervical radiculopathy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Concussion injury of brain
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Lumbar radiculopathy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Pelvic muscle exercises
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Slipped disc
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Vertigo
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Patients are welcome to reschedule or cancel an appointment provided we are given 24 hours notice.
Patients that "No Show" an appointment will receive a fee equal to 50% of their appointment's price, and a fee equal to 100% of the appointment's price upon two or more occurrences.
Patients are welcome to reschedule or cancel an appointment provided we are given 24 hours notice.
Patients that "No Show" an appointment will receive a fee equal to 50% of their appointment's price, and a fee equal to 100% of the appointment's price upon two or more occurrences.
 
HOURS OF OPERATION
Monday: 07:30 am - 08:00 pm
Tuesday: 07:30 am - 08:00 pm
Wednesday: 07:30 am - 08:00 pm
Thursday: 07:30 am - 08:00 pm
Friday: 07:30 am - 06:00 pm
Saturday: 10:00 am - 03:00 pm
   
 
ADDRESS
403 11012 Macleod Trail SE
Calgary Alberta
T2J 6A5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
We are located at the Southcentre Executive Tower on the fourth floor. Take the lobby elevator to the 4th
floor, turn left and we are at the end of the hallway, to your left. We are in Unit 403.
We are located at the Southcentre Executive Tower on the fourth floor. Take the lobby elevator to the 4th
floor, turn left and we are at the end of the hallway, to your left. We are in Unit 403.
 
PHONE
403-452-5450
 
PARKING INSTRUCTIONS
There is free on-site parking available for patients, located at the front of the building.
There is free on-site parking available for patients, located at the front of the building.
 
VIRTUAL APPOINTMENT INFORMATION
We can offer virtual appointments if preferred.
We can offer virtual appointments if preferred.
 
PARKING MAP
We can offer virtual appointments if preferred.
We can offer virtual appointments if preferred.
 
WHEELCHAIR ACCESSIBILITY
There is a ramp on the sidewalk at the front doors of the building. Elevators are large enough to accommodate a wheelchair.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6