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Access Orthopaedics - Acute Injury and Cast Clinic   at
Macleod Professional Building
Estimated time to routine appointment: Within 2 weeks
NON AHS
SERVICE DESCRIPTION
Access Orthopaedics provides assessment and treatment for acute non-surgical fractures and soft tissue injuries.- Offer consultations for any acute, non-surgical fractures (cast clinic) or soft-tissue injury on an urgent basis at our central Calgary location
- Patients are seen by a multidisciplinary team including physicians, physiotherapists and cast (orthopaedic) technicians with orthopaedic surgeon oversight
- Services include on site diagnostic imaging and removal/application of fiberglass casts and braces
Access Orthopaedics provides assessment and treatment for acute non-surgical fractures and soft tissue injuries.- Offer consultations for any acute, non-surgical fractures (cast clinic) or soft-tissue injury on an urgent basis at our central Calgary location
- Patients are seen by a multidisciplinary team including physicians, physiotherapists and cast (orthopaedic) technicians with orthopaedic surgeon oversight
- Services include on site diagnostic imaging and removal/application of fiberglass casts and braces
ELIGIBILITY REQUIREMENTS
NON-SURGICAL EXTREMITY FRACTURES
- Upper Extremity Fractures (I.e. Clavicle, Proximal Humerus, Greater Tuberosity, Radial Head, Colles, Ulna Nightstick, Hand, Thumb and Fingers) 
- Lower Extremity Fractures (I.e. Patella, Ankle, Foot) 
- Any fracture recommended for conservative, non-operative management 
 
ACUTE SOFT TISSUE RELATED INJURIES 
- Sprains of the knee (<50 yrs of age), ankle, shoulder, elbow, wrist and hand 
- Dislocations of the extremities including shoulder, patella, fingers and toes 
- Major extremity contusions, muscle sprains and non-operative tendon/muscle ruptures 

WCB is accepted at this clinic
NON-SURGICAL EXTREMITY FRACTURES
- Upper Extremity Fractures (I.e. Clavicle, Proximal Humerus, Greater Tuberosity, Radial Head, Colles, Ulna Nightstick, Hand, Thumb and Fingers) 
- Lower Extremity Fractures (I.e. Patella, Ankle, Foot) 
- Any fracture recommended for conservative, non-operative management 
 
ACUTE SOFT TISSUE RELATED INJURIES 
- Sprains of the knee (<50 yrs of age), ankle, shoulder, elbow, wrist and hand 
- Dislocations of the extremities including shoulder, patella, fingers and toes 
- Major extremity contusions, muscle sprains and non-operative tendon/muscle ruptures 

WCB is accepted at this clinic
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form including relevant imaging and fax it to the service using the contact information in this profile.
Referrals accepted from practitioners with a valid practitioner ID

Urgent Referrals: All cast clinic referrals are reviewed on an urgent basis and booked into the next available cast clinic. Referring providers can call the clinic using information on this profile to request the referral be reviewed on a more urgent basis if necessary.
Complete the referral form including relevant imaging and fax it to the service using the contact information in this profile.
Referrals accepted from practitioners with a valid practitioner ID

Urgent Referrals: All cast clinic referrals are reviewed on an urgent basis and booked into the next available cast clinic. Referring providers can call the clinic using information on this profile to request the referral be reviewed on a more urgent basis if necessary.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5

Urgent Referrals: All cast clinic referrals are reviewed on an urgent basis and booked into the next available cast clinic. Referring providers can call the clinic using information on this profile to request the referral be reviewed on a more urgent basis if necessary.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5

Urgent Referrals: All cast clinic referrals are reviewed on an urgent basis and booked into the next available cast clinic. Referring providers can call the clinic using information on this profile to request the referral be reviewed on a more urgent basis if necessary.
ADDITIONAL SERVICE DETAILS
Resources and further information is available on our website at www.accessorthopaedics.ca
Resources and further information is available on our website at www.accessorthopaedics.ca
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
587-355-3090
FAX
587-387-3158
REFERRAL PHONE
587-355-3090
REFERRAL FAX
587-387-3158
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Orthopedic assessment
Referral letter with Prac ID
 
Within 3 months
Provide relevant order/referral from orthopedic or health provider

WCB is accepted
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Fracture
Referral letter with Prac ID
 
Within 2 weeks
1. Specific Diagnosis with date/history of injury and presenting symptoms,
2. Relevant imaging (if ordered)

WCB is accepted
+-
Soft tissue injury
Referral letter with Prac ID
 
Within 2 weeks
1. Specific Diagnosis with date/history of injury and presenting symptoms,
2. Relevant imaging (if ordered)

WCB is accepted
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients are asked to contact the clinic a minimum of 24 hours in advance if unable to make scheduled appointmnet. There is a no-show fee for repeated missed appointments.
Patients are asked to contact the clinic a minimum of 24 hours in advance if unable to make scheduled appointmnet. There is a no-show fee for repeated missed appointments.
 
HOURS OF OPERATION
Monday: 08:00 am - 04:30 pm
Tuesday: 08:00 am - 04:30 pm
Wednesday: 08:00 am - 04:30 pm
Thursday: 08:00 am - 04:30 pm
Friday: 08:00 am - 04:30 pm
   
 
ADDRESS
#300, 3916 Macleod Trail SE
Calgary Alberta
T2G 2C5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
We are located South of Glenmore trail, East of Deerfoot trail. Take the 18th street exit from Deerfoot trail. We are located near the Quarry park Co-op & Remington YMCA.
We are located South of Glenmore trail, East of Deerfoot trail. Take the 18th street exit from Deerfoot trail. We are located near the Quarry park Co-op & Remington YMCA.
 
PHONE
587-355-3090
 
PARKING INSTRUCTIONS
Free surface level parking, please disregard Impark Signs
Free surface level parking, please disregard Impark Signs
 
EMAIL
ao@ghsclinics.ca
WEBSITE
https://www.accessorthopaedics.ca/
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are only available in some cases for limited diagnostic imaging review. Otherwise the nature of these injuries requires an in person examination.
Virtual appointments are only available in some cases for limited diagnostic imaging review. Otherwise the nature of these injuries requires an in person examination.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
The building is wheelchair accessible, with elevator access to the third floor.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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