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Kiwi Pediatrics   at
Douglasdale Professional Building
Specialty: Pediatrics
Estimated time to routine appointment: Within 6 months
Private
SERVICE DESCRIPTION
Kiwi Pediatrics is a community based practice of consultant paediatricians who are committed to the care of children from birth to their 18th birthday.
The Physicians at Kiwi Pediatrics provide consultation and treatment for infants, children, and teens with physical, developmental and/or mental health concerns. We work in partnership with the child's primary care provider to help each individual meet their health goals. A referral is required for a child to be seen at the clinic.
Kiwi Pediatrics is a community based practice of consultant paediatricians who are committed to the care of children from birth to their 18th birthday.
The Physicians at Kiwi Pediatrics provide consultation and treatment for infants, children, and teens with physical, developmental and/or mental health concerns. We work in partnership with the child's primary care provider to help each individual meet their health goals. A referral is required for a child to be seen at the clinic.
ELIGIBILITY REQUIREMENTS
Inclusion Criteria:
  • A referral from a physician is required
  • Children from Birth to 18th Birthday
Exclusion Criteria:
  • The clinic does not provide routine primary care services.
Inclusion Criteria:
  • A referral from a physician is required
  • Children from Birth to 18th Birthday
Exclusion Criteria:
  • The clinic does not provide routine primary care services.
REFERRAL SUBMISSION INSTRUCTIONS
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
ADDITIONAL SERVICE DETAILS
Urgent Referrals: Please call the office at 403-281-2500 to speak with one of the Pediatricians. 

Wait time is dependent on the urgency of the referral and can be discussed when the referring physician calls the office. Wait list updates are available by contacting the clinic.

All referrals are triaged by one of the physicians and any additional information, including relevant paperwork is requested at that time.
An appointment will not be made until all the requested paperwork has been received by the office. Once an appointment is booked with the family, the referring physician will receive notification of the date and time.
Estimated time to routine appointment for a behavioural or mental health consult is ~ 12 months. For a medical concern it is about 3-4 months
Dr Kate Potter, a pediatric endocrinologist also works at the clinic and provides specialist care for children who are referred with an endocrine concern
Urgent Referrals: Please call the office at 403-281-2500 to speak with one of the Pediatricians. 

Wait time is dependent on the urgency of the referral and can be discussed when the referring physician calls the office. Wait list updates are available by contacting the clinic.

All referrals are triaged by one of the physicians and any additional information, including relevant paperwork is requested at that time.
An appointment will not be made until all the requested paperwork has been received by the office. Once an appointment is booked with the family, the referring physician will receive notification of the date and time.
Estimated time to routine appointment for a behavioural or mental health consult is ~ 12 months. For a medical concern it is about 3-4 months
Dr Kate Potter, a pediatric endocrinologist also works at the clinic and provides specialist care for children who are referred with an endocrine concern
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 14 days.
 
PHONE
403-281-2500
FAX
403-256-2511
REFERRAL PHONE
403-281-2500
REFERRAL FAX
403-256-2511
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Developmental care
< 4 Months
Referral question to be answered or addressed
 
Current
Patient Demographics (full name, date of birth, etc.)
 
Current
Guardian's contact information
 
Current
Referring Doctor's clinic information
 
Current
Referring Doctor's valid Prac ID
 
Current
Relevant clinic notes, medical information including results of investigations, prior reports etc.
 
Current
Growth charts with height, weight and head circumference plotted
 
Current
Developmental history
 
Current
+-
Mental health problem
Referral question to be answered or addressed
 
Current
Patient Demographics (full name, date of birth, etc.)
 
Current
Guardian's contact information
 
Current
Referring Doctor's clinic information
 
Current
Referring Doctor's valid Prac ID
 
Current
Relevant clinic notes, medical information including results of investigations, prior reports etc.
 
Current
Growth charts with height, weight and head circumference plotted
 
Current
Developmental history
 
Current
Indicate current support being accessed
 
Current
+-
Pediatric care
Referral question to be answered or addressed
 
Current
Patient Demographics (full name, date of birth, etc.)
 
Current
Guardian's contact information
 
Current
Referring Doctor's clinic information
 
Current
Referring Doctor's valid Prac ID
 
Current
Relevant clinic notes, medical information including results of investigations, prior reports etc.
 
Current
Growth charts with height, weight and head circumference plotted
 
Current
Developmental history
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
We offer a 48 hour cancellation window. Missed appointments are charged a "no-show" fee.

Patients arriving late will be seen as long as there is at least half their appointment time remaining. Patients arriving after this will be re-booked and charged a "no-show" fee. Accommodations are made for extenuating circumstances when possible.
We offer a 48 hour cancellation window. Missed appointments are charged a "no-show" fee.

Patients arriving late will be seen as long as there is at least half their appointment time remaining. Patients arriving after this will be re-booked and charged a "no-show" fee. Accommodations are made for extenuating circumstances when possible.
 
HOURS OF OPERATION
Monday: 08:00 am - 04:00 pm
Tuesday: 08:00 am - 04:00 pm
Wednesday: 08:00 am - 04:00 pm
Thursday: 08:00 am - 04:00 pm
Friday: 08:00 am - 03:00 pm
   
 
ADDRESS
Suite #224, 11420 27th SE
Calgary Alberta
T2Z 3R6
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • We can also access language line if needed.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • We can also access language line if needed.
 
DIRECTIONS
Located between 27 St SE and 29 St SE
Located between 27 St SE and 29 St SE
 
PHONE
403-281-2500
 
PARKING INSTRUCTIONS
There is ample free parking in the surface parking lot.
There is ample free parking in the surface parking lot.
 
EMAIL
kiwipeds@gmail.com
WEBSITE
https://kiwipediatricscalgary.com/
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are not routinely provided but may be offered at the clinic's discretion.
Virtual appointments are not routinely provided but may be offered at the clinic's discretion.
 
PARKING MAP
There is no parking map available for this service
There is no parking map available for this service
 
WHEELCHAIR ACCESSIBILITY
There are several elevators in the building allowing access to all floors. The office space and clinic room are large enough to accommodate wheelchair users as well as strollers.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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