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This healthcare service has 2 current healthcare service locations.
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ROKband Pediatric Headshape Clinic   at
Market Mall Professional Centre
Estimated time to routine appointment: Within 1 week
Private
SERVICE DESCRIPTION
Assessment and treatment of infant headshape asymmetry such as plagiocephaly and brachycephalyROKband specializes in the assessment and treatment of infant headshape deformities, we offer the following services:
  • Free initial assessment, including 3D scan and education
  • Treatment with the use of a cranial remodeling device (ROKband)
  • No referral is required to book an initial assessment, parents can call directly or book online
  • Short wait times, Initial assessments can be booked within 1 week
  • Can assess and treat babies as early as 4 months old
  • Typically our program fee can be covered by extended health benefits
  • Each ROKband is 3D printed and designed by an orthotist. ROKbands are 1/3 of the weight of a traditional Cranial remodeling Orthosis
  • We offer 2 free initial assessments with no obligation to move forward with treatment, parents never decide anything in clinic.
  • Four months is the ideal age to come in for an initial assesement, however we will assess and treat up to 18 mo of age
  • Our program fee includes up to 2 ROKbands if required for treatment. It is a one time payment that includes all appointments right until graduation from the program
Assessment and treatment of infant headshape asymmetry such as plagiocephaly and brachycephalyROKband specializes in the assessment and treatment of infant headshape deformities, we offer the following services:
  • Free initial assessment, including 3D scan and education
  • Treatment with the use of a cranial remodeling device (ROKband)
  • No referral is required to book an initial assessment, parents can call directly or book online
  • Short wait times, Initial assessments can be booked within 1 week
  • Can assess and treat babies as early as 4 months old
  • Typically our program fee can be covered by extended health benefits
  • Each ROKband is 3D printed and designed by an orthotist. ROKbands are 1/3 of the weight of a traditional Cranial remodeling Orthosis
  • We offer 2 free initial assessments with no obligation to move forward with treatment, parents never decide anything in clinic.
  • Four months is the ideal age to come in for an initial assesement, however we will assess and treat up to 18 mo of age
  • Our program fee includes up to 2 ROKbands if required for treatment. It is a one time payment that includes all appointments right until graduation from the program
ELIGIBILITY REQUIREMENTS
Diagnosis of :
  • Plagiocephaly over 3.5 CVAI
  • Brachycephaly over 90% CR
  • Asymetric Brachycephaly (a combination of both)
  • Scaphocephaly under 70% CR
Youngest age to assess and treat- 4 mo old
Oldest age to assess and treat - 18 mo old
Diagnosis of :
  • Plagiocephaly over 3.5 CVAI
  • Brachycephaly over 90% CR
  • Asymetric Brachycephaly (a combination of both)
  • Scaphocephaly under 70% CR
Youngest age to assess and treat- 4 mo old
Oldest age to assess and treat - 18 mo old
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile or complete the form located on our website.
For urgent referrals label the referral as urgent or call the clinic directly.
For emergent referrals call the clinic directly.
Complete the referral form and fax it to the service using the contact information in this profile or complete the form located on our website.
For urgent referrals label the referral as urgent or call the clinic directly.
For emergent referrals call the clinic directly.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by calling the service directly using the contact information in this profile.
Clients can self-refer by calling the service directly using the contact information in this profile.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 2 days.
  • Appointment outcome to referral source within 2 days.
 
TOLL FREE PHONE
1-844-944-3237
REFERRAL PHONE
403-201-2270
REFERRAL FAX
604-608-3991
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Brachycephaly
Forehead asymmetry/bossing
 
Within 1 month
Noticeable flattening of the skull causing asymmetry
 
Within 1 month
+-
Plagiocephaly
Forehead asymmetry/bossing
 
Within 1 month
Noticeable flattening of the skull causing asymmetry
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients can reschedule or cancel appointment online via our website or call in to have us cancel/reschedule.
There is no fee for no show/last minute cancellation however we do request 24 hours notice.
Patients can reschedule or cancel appointment online via our website or call in to have us cancel/reschedule.
There is no fee for no show/last minute cancellation however we do request 24 hours notice.
 
HOURS OF OPERATION
Monday: 09:00 am - 04:30 pm
Tuesday: 09:00 am - 04:30 pm
Wednesday: 09:00 am - 04:30 pm
Thursday: 09:00 am - 04:30 pm
Friday: 08:00 am - 03:30 pm
   
 
ADDRESS
414 4935 40 Ave NW
Calgary Alberta
T3A 2N1
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Market mall professional centre, located beside CF market mall. We are on the 4 th floor, when leaving the elevator you can either turn left or right and walk in an "L" shape until reaching unit 414
Market mall professional centre, located beside CF market mall. We are on the 4 th floor, when leaving the elevator you can either turn left or right and walk in an "L" shape until reaching unit 414
 
PHONE
TOLL FREE PHONE
1-844-944-3237
 
PARKING INSTRUCTIONS
Free parking is located directly outside the Market mall professional centre.
Free parking is located directly outside the Market mall professional centre.
 
EMAIL
hello@rokbandclinics.ca
WEBSITE
https://www.rokbandclinics.ca/
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
The building and clinic are wheelchair accessible.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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