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This healthcare service has 1 current healthcare service locations.
All Locations for Service ▼
Qualicare Home Care Edmonton South   at
ELM Business Park
Estimated time to routine appointment: Within 1 week
NON AHS
SERVICE DESCRIPTION
Home Care Services to help you stay longer in the comfort of your own home.
Bathing, dressing and toiletting. Meal preperation, light housekeeping and laundry, companionship, pre/post operative care( e.g joint replacement/cardiac surgery, stroke/Brain injury care, Alzheimer's and Dementia care, hospital to home transition, medication reminders, palliative care, health system navigation and client advocacy. GIVE US A CALL AT 780 423 9100, TALK TO ONE OF OUR CARE EXPERT, CARE ASSESSMENT WILL BE DONE, START RECEIVING CARE.
Home Care Services to help you stay longer in the comfort of your own home.
Bathing, dressing and toiletting. Meal preperation, light housekeeping and laundry, companionship, pre/post operative care( e.g joint replacement/cardiac surgery, stroke/Brain injury care, Alzheimer's and Dementia care, hospital to home transition, medication reminders, palliative care, health system navigation and client advocacy. GIVE US A CALL AT 780 423 9100, TALK TO ONE OF OUR CARE EXPERT, CARE ASSESSMENT WILL BE DONE, START RECEIVING CARE.
ELIGIBILITY REQUIREMENTS
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete a referral letter and fax, email, or call the service using the contact information in this profile.
For urgent and emergent referrals please call and fax the service.
Complete a referral letter and fax, email, or call the service using the contact information in this profile.
For urgent and emergent referrals please call and fax the service.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
ADDITIONAL SERVICE DETAILS
360° Approach focussing on providing care from every angle, personalized care plan, flexible care, hourly or 24/7, care can be provided at home or facility, We'll custom match you with a caregiver that suits your culture, personality, and lifestyle.Our ultimate goal is to collaborate with other health care professionals such as Doctors, Pharmacists,RN's, Dietitians, physiotherapists, occupational therapists and speech therapists. Please feel free to check out our reviews through this link and our website here.
360° Approach focussing on providing care from every angle, personalized care plan, flexible care, hourly or 24/7, care can be provided at home or facility, We'll custom match you with a caregiver that suits your culture, personality, and lifestyle.Our ultimate goal is to collaborate with other health care professionals such as Doctors, Pharmacists,RN's, Dietitians, physiotherapists, occupational therapists and speech therapists. Please feel free to check out our reviews through this link and our website here.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 2 days.
  • Appointment outcome to referral source within 5 days.
 
PHONE
780-423-9100
FAX
780-851-2324
REFERRAL PHONE
780-423-9100
REFERRAL FAX
780-851-2324
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Bedridden patient
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Care of disabled
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Caregiver can no longer cope
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Complex care needs
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Dementia management
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Diabetic education
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

End of life care planning
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Failure to thrive
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Full-time nursing care at home by private nurse
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Home care of patient
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Impaired cognition
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Management of care of pressure injury stage I
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Palliative care
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Personal care assistance at home
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Post-surgical wound care
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Transition from acute care to home-health care
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month

Transition from hospice to home-health care
Reasons for Referral
 
Within 1 month

Any Family Support
 
Within 1 month

Current Medications, Labs and Recent Hospitalization
 
Within 1 month
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Aspiration risk
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Is patient medically stable to be looked after at home
 
Within 1 month

Recent hospitilization
 
Within 1 month

At risk of falls
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Is patient medically stable to be looked after at home
 
Within 1 month

Recent hospitilization
 
Within 1 month

Palliative care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Is patient medically stable to be looked after at home
 
Within 1 month

Recent hospitilization
 
Within 1 month

Reduced mobility
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Is patient medically stable to be looked after at home
 
Within 1 month

Recent hospitilization
 
Within 1 month

Stroke care management
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Is patient medically stable to be looked after at home
 
Within 1 month

Recent hospitilization
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
We need 24 hours notice to cancel or reschedule an appointment. Less than 24 hours will be charged at a regular rate. They can call us at 780 423 9100 Mon-Fri from 8am-4pm.
We need 24 hours notice to cancel or reschedule an appointment. Less than 24 hours will be charged at a regular rate. They can call us at 780 423 9100 Mon-Fri from 8am-4pm.
 
HOURS OF OPERATION
Operates 24/7:
 
ADDRESS
Suite 319, 9452 51 Ave NW
Edmonton Alberta
T6E 5A6
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
As we are home care provider, we go see our clients in their homes or facility. POSTAL CODES THAT WE SERVICE ARE:
T4X
T6M
T6R
T6W
T6X
T9E
T9G
T5R
T6G
T6H
T6E
T6J
As we are home care provider, we go see our clients in their homes or facility. POSTAL CODES THAT WE SERVICE ARE:
T4X
T6M
T6R
T6W
T6X
T9E
T9G
T5R
T6G
T6H
T6E
T6J
 
PHONE
780-423-9100
VIRTUAL APPOINTMENT INFORMATION
Virtual Appointment Available.
Virtual Appointment Available.
 
PARKING MAP
N/A
N/A
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6