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This healthcare service has 1 current healthcare service locations.
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Mental Health Therapist/Counsellor   at
Dandelion Therapy
Estimated time to routine appointment: Within 2 weeks
NON AHS
SERVICE DESCRIPTION
This service provides support for clients with stress, anxiety, trauma effects, grief, work, life transitions and more. Accepting clients from
St. Albert and area.We assess and in collaboration with the client make goals or a plan to move forward.
  • We use Solution focused therapy to start to explore the issues of concern and move into CBT , narrative/talk therapy, expressive play therapy IFOT - mind body connection - Indigenous focussed therapy and complex trauma, and Grief Recovery Method as needed.
  • We use education ( psychotherapy), to help client understand the tools,the benefits of tools or ideas we suggest.
  • We have Crisis management training - parts used in such as self harm and client feeling suicidal .
This service provides support for clients with stress, anxiety, trauma effects, grief, work, life transitions and more. Accepting clients from
St. Albert and area.We assess and in collaboration with the client make goals or a plan to move forward.
  • We use Solution focused therapy to start to explore the issues of concern and move into CBT , narrative/talk therapy, expressive play therapy IFOT - mind body connection - Indigenous focussed therapy and complex trauma, and Grief Recovery Method as needed.
  • We use education ( psychotherapy), to help client understand the tools,the benefits of tools or ideas we suggest.
  • We have Crisis management training - parts used in such as self harm and client feeling suicidal .
ELIGIBILITY REQUIREMENTS
Individual adult only across their lifespan
Individual adult only across their lifespan
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Any referral form other than the client can be emailed by business email - DandelionTherapy@proton.me.
Clients can email DandelionTherapy to set up a free 15 minute consultation, to see if they may benefit from the services.
Any referral form other than the client can be emailed by business email - DandelionTherapy@proton.me.
Clients can email DandelionTherapy to set up a free 15 minute consultation, to see if they may benefit from the services.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5
REFERRAL PROCESS - FOR SELF-REFERRAL
Any referral form other than the client can be emailed by business email - DandelionTherapy@proton.me.
Clients can email DandelionTherapy to set up a free 15 minute consultation, to see if they may benefit from the services.
Any referral form other than the client can be emailed by business email - DandelionTherapy@proton.me.
Clients can email DandelionTherapy to set up a free 15 minute consultation, to see if they may benefit from the services.
ADDITIONAL SERVICE DETAILS
  • Cost for services is $160 per session.
  • We work from a strength base, with what a client brings forward that day.
  • We work as trauma informed.
  • We are compassionate
  • We listen challenge and laugh with you.
  • Cost for services is $160 per session.
  • We work from a strength base, with what a client brings forward that day.
  • We work as trauma informed.
  • We are compassionate
  • We listen challenge and laugh with you.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 1 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
250-279-2037
REFERRAL PHONE
250-279-2037
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Mental health care
Client knowledge and sharing
 
Within 1 month

Previous Doctor's consult and treatment.
 
Current
If not received, a psychiatrist assessment before will be beneficial. 
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Mental well-being
Medication patient is on
 
Within 1 month

Previous history of Mental Health
 
Current
Emergent Reason for Referral
Additional Details
+-
Suicidal behavior
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
  • Patients are asked to cancel before 24 hrs of the appointment. If not, the appointment is charged to them unless emergency.
  • Patient can email or call to reschedule.
  • After two missed appointments without a valid reason, a new referral will be required for patient.
  • Patients are asked to cancel before 24 hrs of the appointment. If not, the appointment is charged to them unless emergency.
  • Patient can email or call to reschedule.
  • After two missed appointments without a valid reason, a new referral will be required for patient.
 
HOURS OF OPERATION
Monday: 08:00 am - 01:00 pm
Tuesday: 08:00 am - 01:00 pm
Wednesday: 08:00 am - 01:00 pm
Thursday: 08:00 am - 01:00 pm
Friday:
Description:
Fridays - variable and flexible times, some afternoons and some early evenings.
   
 
ADDRESS
Room #3, 9-44 St. Thomas Street
St. Albert Alberta
T8N 6N8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring a piece of government issued photo ID.
  • Please arrive on time of your appointment.
  • Bring a piece of government issued photo ID.
  • Please arrive on time of your appointment.
 
DIRECTIONS
9-44 St Thomas street, - turn left by LaCrema Coffee shop. The end building , you can see the sign above the doorway -TC Financial -Wealth management- enter the doorway and go up the stairs to the waiting area.
9-44 St Thomas street, - turn left by LaCrema Coffee shop. The end building , you can see the sign above the doorway -TC Financial -Wealth management- enter the doorway and go up the stairs to the waiting area.
 
PHONE
250-279-2037
 
PARKING INSTRUCTIONS
There is free parking available on the streets in front of the building or on streets around the area.
There is free parking available on the streets in front of the building or on streets around the area.
 
VIRTUAL APPOINTMENT INFORMATION
We are able to provide some virtual appointments
We are able to provide some virtual appointments
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6