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This healthcare service has 2 current healthcare service locations.
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PhysiGO   at
Edmonton
Estimated time to routine appointment: Not Available
NON AHS
SERVICE DESCRIPTION
We provide in home physiotherapy including pelvic floor physiotherapy and neurological rehabilitation for all of Calgary, AB.

We provide in home physiotherapy to the entire city of Calgary. Our registered physiotherapists will greet you in the comfort of your own home to provide a thorough assessment. Treatment and education will be provided based on assessment findings. Treatment can include manual therapy, massages, hands on movement retraining and exercise.
We provide in home physiotherapy including pelvic floor physiotherapy and neurological rehabilitation for all of Calgary, AB.

We provide in home physiotherapy to the entire city of Calgary. Our registered physiotherapists will greet you in the comfort of your own home to provide a thorough assessment. Treatment and education will be provided based on assessment findings. Treatment can include manual therapy, massages, hands on movement retraining and exercise.
ELIGIBILITY REQUIREMENTS
We provide in home physiotherapy for the following conditions:
1. Neurological Rehabilitation including stroke, multiple sclerosis, Parkinsons, Guillan Barre, general fall prevention and balance
2. Geriatric Rehabilitation including environmental assessments, strengthening programs, conditioning programs, fall prevention and balance assessment
3. Orthopaedic Conditions including strains, sprains, post fracture, pre and post operative rehabilitiation, chronic pain, any type of musculoskeletal pain
4. Vestibular Rehabilitation for vertigo
5. Acupuncture
We provide in home physiotherapy for the following conditions:
1. Neurological Rehabilitation including stroke, multiple sclerosis, Parkinsons, Guillan Barre, general fall prevention and balance
2. Geriatric Rehabilitation including environmental assessments, strengthening programs, conditioning programs, fall prevention and balance assessment
3. Orthopaedic Conditions including strains, sprains, post fracture, pre and post operative rehabilitiation, chronic pain, any type of musculoskeletal pain
4. Vestibular Rehabilitation for vertigo
5. Acupuncture
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Email or call the service using the contact information in this profile.
Email or call the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 3 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 3 days.
  • Appointment outcome to referral source within 7 days.
 
REFERRAL PHONE
587-205-6686
REFERRAL FAX
431-341-5166
REFERRAL FORM
Non-required. Clients may self-refer.
Non-required. Clients may self-refer.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Acupuncture
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Dislocation of hip joint
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Dizziness
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Exercise therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Fracture care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Hip pain
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Musculoskeletal care assessment
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Neurological rehabilitation
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Physiotherapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Rehabilitation therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Vertigo
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Falling injury
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Your appointment time is reserved just for you. A late cancellation or no show leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice will be charged a cancellation fee of $25. In the instance of a no show the full amount for the missed session will be charged.
Your appointment time is reserved just for you. A late cancellation or no show leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice will be charged a cancellation fee of $25. In the instance of a no show the full amount for the missed session will be charged.
 
HOURS OF OPERATION
Monday: 08:00 am - 04:00 pm
Tuesday: 10:00 am - 05:00 pm
Wednesday: 08:00 am - 04:00 pm
Thursday: 10:00 am - 05:00 pm
Friday: 08:00 am - 04:00 pm
   
 
ADDRESS
204-1155 Rosenthal Blvd
Edmonton Alberta
T5T 7P9
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Our services are provided in the comfort of your own home.
Our services are provided in the comfort of your own home.
 
PHONE
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are possible for those that are outside our catchment area or prefer this method of assessment and treatment. Please contact us directly to set up one of these sessions as they are done on a case by case basis.
Virtual appointments are possible for those that are outside our catchment area or prefer this method of assessment and treatment. Please contact us directly to set up one of these sessions as they are done on a case by case basis.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Not applicable. All services are provided in the comfort of your own home.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6