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Pediatric Occupational Therapy   at
Alberta Children's Hospital
Specialty: Occupational Therapy
Connect Care Department: CGY ACH PED OT
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Calgary
SERVICE DESCRIPTION
Tertiary occupational therapy serves a range of specialties across the spectrum of care including acute, medical and rehabilitation services with a focus on diagnostic assessment, care planning and intervention in the context of patient and family centered care.The goal is to enable children to participate as fully as possible in the activities of everyday life, and to support children in continuing to grow and develop skills that support lifelong occupational engagement.

Provides:
  • function based assessment, treatment, consultation and education targeting specific goals
  • service can be provided in isolation of, or in collaboration with various multi-disciplinary clinics
  • service delivery follows a response to intervention approach and may be offered in universal, targeted or individualized formats
  • navigational supports to transition children to local services as required using Pediatric Rehabilitation Continuum to guide level and location of care needs
Service Streams:
  • Musculoskeletal: Plastics, Rheumatology, Amputee, Arthrogryposis
  • Neurological and Transitions: Driving, Splinting, Treatment Post-intervention, Specialty equipment, Functional Goals
  • Eating, Feeding and Swallowing: Instrumental and Clinical Swallowing assessment, clinical eating, feeding and swallowing management and treatment
  • ACETS: Provision and support of augmentative communication strategies and devices
  • Seating: Provision and support of level B or C wheelchairs and seating systems
  • ECR: multidisciplinary intervention for children under 5 with acute changes in function and/ or medical complexity
  • BCI: Provision and support of Brain Computer Interface (BCI) Technology
Tertiary occupational therapy serves a range of specialties across the spectrum of care including acute, medical and rehabilitation services with a focus on diagnostic assessment, care planning and intervention in the context of patient and family centered care.The goal is to enable children to participate as fully as possible in the activities of everyday life, and to support children in continuing to grow and develop skills that support lifelong occupational engagement.

Provides:
  • function based assessment, treatment, consultation and education targeting specific goals
  • service can be provided in isolation of, or in collaboration with various multi-disciplinary clinics
  • service delivery follows a response to intervention approach and may be offered in universal, targeted or individualized formats
  • navigational supports to transition children to local services as required using Pediatric Rehabilitation Continuum to guide level and location of care needs
Service Streams:
  • Musculoskeletal: Plastics, Rheumatology, Amputee, Arthrogryposis
  • Neurological and Transitions: Driving, Splinting, Treatment Post-intervention, Specialty equipment, Functional Goals
  • Eating, Feeding and Swallowing: Instrumental and Clinical Swallowing assessment, clinical eating, feeding and swallowing management and treatment
  • ACETS: Provision and support of augmentative communication strategies and devices
  • Seating: Provision and support of level B or C wheelchairs and seating systems
  • ECR: multidisciplinary intervention for children under 5 with acute changes in function and/ or medical complexity
  • BCI: Provision and support of Brain Computer Interface (BCI) Technology
ELIGIBILITY REQUIREMENTS
Patients must be 18 years of age or older and experiencing complex, persistent, or treatment-resistant mental health conditions requiring specialized assessment and management.

Referral may be appropriate for individuals with:
  • Depression, including treatment-resistant depression
  • Anxiety disorders, including generalized anxiety disorder
  • Post-traumatic stress disorder (PTSD) or trauma-related conditions
  • Chronic pain associated with mental health concerns
  • Substance use or alcohol use concerns, where clinically appropriate
Referral may be considered when the patient has experienced limited response to standard treatments, such as medication, psychotherapy, or other mental health supports, and may benefit from a structured, medically supervised treatment approach.

This service is not intended for individuals requiring emergency or crisis intervention.
Patients must be 18 years of age or older and experiencing complex, persistent, or treatment-resistant mental health conditions requiring specialized assessment and management.

Referral may be appropriate for individuals with:
  • Depression, including treatment-resistant depression
  • Anxiety disorders, including generalized anxiety disorder
  • Post-traumatic stress disorder (PTSD) or trauma-related conditions
  • Chronic pain associated with mental health concerns
  • Substance use or alcohol use concerns, where clinically appropriate
Referral may be considered when the patient has experienced limited response to standard treatments, such as medication, psychotherapy, or other mental health supports, and may benefit from a structured, medically supervised treatment approach.

This service is not intended for individuals requiring emergency or crisis intervention.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Please call the service for self-referral inquiry.
Please call the service for self-referral inquiry.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
REFERRAL PHONE
403-278-9020
REFERRAL FAX
403-270-2037
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Anxiety
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
    +-
    Chronic mental disorder
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
    Other complex or persistent mental health conditions
    +-
    Chronic pain
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
    +-
    Obsessive-compulsive disorder
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
    +-
    PTSD - Post-traumatic stress disorder
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
    +-
    Psychotherapy
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
  • Nursing Assessment
  • Psychiatric Assessment
    •  
    Within 1 month
    Psychedelic-assisted psychotherapy for treatment resistent depression
    +-
    Substance abuse
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
    +-
    Treatment planning for repetitive transcranial magnetic stimulation
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
  • Nursing Assessment
  • Psychiatric Assessment
    •  
    Within 1 month
    Repetitive Transcranial Magnetic Stimulation (rTMS) is only offered in Calgary location
    +-
    Treatment resistant depression
  • Medication List (dose, frequency, route)
  • Past medical history
    •  
    Within 1 month
    PATIENT APPOINTMENT INFORMATION
    Email
    Print
     
    MISSED APPOINTMENT GUIDELINES
    Appointments are reserved specifically for each client, and late cancellations or missed appointments may limit access for others requiring care. Clients are required to provide at least 24 hours' notice for appointment changes or cancellations. A cancellation fee may apply for appointments cancelled with less than 24 hours' notice or for missed appointments.
    Appointments are reserved specifically for each client, and late cancellations or missed appointments may limit access for others requiring care. Clients are required to provide at least 24 hours' notice for appointment changes or cancellations. A cancellation fee may apply for appointments cancelled with less than 24 hours' notice or for missed appointments.
     
    HOURS OF OPERATION
    Monday: 8:00 am - 4:00 pm
    Tuesday: 8:00 am - 4:00 pm
    Wednesday: 8:00 am - 4:00 pm
    Thursday: 8:00 am - 4:00 pm
    Friday: 8:00 am - 4:00 pm
       
     
    ADDRESS
    Lower Level, Rehabilitation Clinic
    28 Oki Drive NW
    Calgary Alberta
    T3B 6A8
    PATIENT APPOINTMENT INSTRUCTIONS
    Patients may be contacted to complete intake forms, confirm appointment details, and review any required preparation. Appointments may be offered virtually when appropriate, with in-person treatment appointments available at the Calgary clinic when clinically indicated. Additional instructions and preparatory materials will be provided as required.
    • Patients are required to complete all applicable intake forms prior to the scheduled appointment.
    • Patients attending treatment appointments must follow all pre-treatment instructions provided by the clinic.
    • Failure to follow pre-treatment instructions may result in treatment being postponed or the appointment being rescheduled.
    Patients may be contacted to complete intake forms, confirm appointment details, and review any required preparation. Appointments may be offered virtually when appropriate, with in-person treatment appointments available at the Calgary clinic when clinically indicated. Additional instructions and preparatory materials will be provided as required.
    • Patients are required to complete all applicable intake forms prior to the scheduled appointment.
    • Patients attending treatment appointments must follow all pre-treatment instructions provided by the clinic.
    • Failure to follow pre-treatment instructions may result in treatment being postponed or the appointment being rescheduled.
     
    DIRECTIONS
    The clinic is located at the 2nd floor of Gullevin Electrical Building in Southeast Calgary near Macleod Trail SE and Blackfoot Trail SE and is accessible by private vehicle, taxi, and Calgary Transit, with several bus routes serving the surrounding area.

    Patients should enter through the main entrance and proceed to the second floor. Clinic's signage is displayed at the building entrance to assist with wayfinding. The clinic is accessed through the last glass door on the right-hand side of the building, identified by a frosted ATMA CENA logo.
    The clinic is located at the 2nd floor of Gullevin Electrical Building in Southeast Calgary near Macleod Trail SE and Blackfoot Trail SE and is accessible by private vehicle, taxi, and Calgary Transit, with several bus routes serving the surrounding area.

    Patients should enter through the main entrance and proceed to the second floor. Clinic's signage is displayed at the building entrance to assist with wayfinding. The clinic is accessed through the last glass door on the right-hand side of the building, identified by a frosted ATMA CENA logo.
     
    PHONE
    403-955-7912
    FAX
    403-476-7756
     
    PARKING INSTRUCTIONS
    Free on-site parking is available. Designated accessible parking stalls are located near the building entrance for patients requiring mobility accommodations.
    Free on-site parking is available. Designated accessible parking stalls are located near the building entrance for patients requiring mobility accommodations.
     
    EMAIL
    VIRTUAL APPOINTMENT INFORMATION
    Virtual appointments may be available for certain aspects of assessment and follow-up care; however, specific components of the assessment and treatment process must be completed in person.
    Virtual appointments may be available for certain aspects of assessment and follow-up care; however, specific components of the assessment and treatment process must be completed in person.
     
    PARKING MAP
    There is no parking map available for this service.
    There is no parking map available for this service.
     
    WHEELCHAIR ACCESSIBILITY
    Yes

    This facility is wheelchair accessible and has an elevator on site


    The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

    The locations listed have 3 background colors:
    • Green means the healthcare service@location has referral information attached to it.
    • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
    • Red means
      • IA changed the healthcare service@location's status to something other than Current
      • It was deleted if it is an ARD healthcare service@location.
    Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
    The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
    If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

    The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

    Common Scenario:
    A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

    Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
    The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

    Individual referral process
    1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
    2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
    3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
    4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
    5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
    6. Repeat these steps for each Healthcare Service@Location that needs attention.

    Common referral process - 2 sub cases.
    Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
    1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
    2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
    3. Save it. 
    4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
    Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
    Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

    Remember: Some fields can be location specific with the common referral process:
    Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
    To update these items you have to edit each Healthcare Service@Location separately.

    ADDITONAL NOTES:
    • The info icon after the All Locations drop down will be visible to ARD Administrators.
    • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

     

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