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Trusted Hands Home Care Services   at
3705 48 Ave
Specialty: Home Care
Estimated time to routine appointment: Within 1 week
NON AHS
SERVICE DESCRIPTION
Trusted Hands Home Care provides compassionate care aide services for seniors, mothers and the disabled.Trusted Hands helps seniors, new mothers, and individuals with disabilities maintain daily living routines safely and comfortably at home.
  • Assistance with bathing, dressing, and grooming
  • Meal preparation and feeding support
  • Running errands, shopping and supplies
  • Medication reminders, housekeeping and laundry
  • Mobility and transfer assistance, Postsurgery companionship and followup wellness checks.
  • Continuing care solutions and coordination of care services.
  • Companionship and social engagement
  • Support with toileting and incontinence care
  • Fall Prevention Programs including Medical Alert Systems.
  • New Mother's Helper, Beauty & Hair Care Services and more!
Trusted Hands Home Care provides compassionate care aide services for seniors, mothers and the disabled.Trusted Hands helps seniors, new mothers, and individuals with disabilities maintain daily living routines safely and comfortably at home.
  • Assistance with bathing, dressing, and grooming
  • Meal preparation and feeding support
  • Running errands, shopping and supplies
  • Medication reminders, housekeeping and laundry
  • Mobility and transfer assistance, Postsurgery companionship and followup wellness checks.
  • Continuing care solutions and coordination of care services.
  • Companionship and social engagement
  • Support with toileting and incontinence care
  • Fall Prevention Programs including Medical Alert Systems.
  • New Mother's Helper, Beauty & Hair Care Services and more!
ELIGIBILITY REQUIREMENTS
  • Eligibility will be confirmed upon initial assessment.
  • Adults (18+)
  • Eligibility will be confirmed upon initial assessment.
  • Adults (18+)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please call or email Trusted Hands Home Care Services regarding the services you require.
Please call or email Trusted Hands Home Care Services regarding the services you require.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Please call or email Trusted Hands Home Care Services regarding the services you require.

Staff will contact you within 24 hours to schedule a free in-home assessment, complete risk assessment and personal care plan.

Clients will be given a fee estimate. Once this has been approved a schedule will be set up to begin services.
For urgent referrals please call Mathew: 780-652-2755 or email support@trusted-hands.ca
Patients with potentially life-threatening conditions should immediately phone 9-1-1.
For emergencies related to this home care service please call or text Jennifer 778-215-4366.
Please call or email Trusted Hands Home Care Services regarding the services you require.

Staff will contact you within 24 hours to schedule a free in-home assessment, complete risk assessment and personal care plan.

Clients will be given a fee estimate. Once this has been approved a schedule will be set up to begin services.
For urgent referrals please call Mathew: 780-652-2755 or email support@trusted-hands.ca
Patients with potentially life-threatening conditions should immediately phone 9-1-1.
For emergencies related to this home care service please call or text Jennifer 778-215-4366.
ADDITIONAL SERVICE DETAILS
  • Respite Care
  • 24-7 Live in care
  • Dementia & Alzheimer's Care
  • Hospice Care
  •  ADL Support

Supportive care
  • Post surgery care 
  • New Mother
  • Injury
  • Trouble walking/ driving
  • Dementia/ alzheimers 

Rehabilitation Support
  • Patients undergoing physical therapy or rehabilitation after an injury or illness
  • Ensuring exercises are performed correctly at home

RC - Respite care
  • Caregiver Relief
  • Short-Term Recovery Support
  • Preventing Caregiver Burnout
  • Specialized Medical Attention
  • Trial for Long-Term Care

Home care of patient
  • Post-Hospital Recovery Support
  • Chronic Condition Management
  • Reduced Risk of Rehospitalization
  • Assistance with Activities of Daily Living (ADLs)
  • Palliative and End-of-Life Care
  • Respite Care
  • 24-7 Live in care
  • Dementia & Alzheimer's Care
  • Hospice Care
  •  ADL Support

Supportive care
  • Post surgery care 
  • New Mother
  • Injury
  • Trouble walking/ driving
  • Dementia/ alzheimers 

Rehabilitation Support
  • Patients undergoing physical therapy or rehabilitation after an injury or illness
  • Ensuring exercises are performed correctly at home

RC - Respite care
  • Caregiver Relief
  • Short-Term Recovery Support
  • Preventing Caregiver Burnout
  • Specialized Medical Attention
  • Trial for Long-Term Care

Home care of patient
  • Post-Hospital Recovery Support
  • Chronic Condition Management
  • Reduced Risk of Rehospitalization
  • Assistance with Activities of Daily Living (ADLs)
  • Palliative and End-of-Life Care
COMMUNICATION PROCESS
  • Referral receipt to referring source within 1 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Wait list status update every 2 days.
  • Appointment outcome to referral source within 1 days.
 
PHONE
780-652-2755
REFERRAL PHONE
780-652-2755
REFERRAL FORM
No referral form required. Please call or email to set up an assessment.
No referral form required. Please call or email to set up an assessment.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Hoarding
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Home care of patient
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

RC - Respite care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Rehabilitation exercise care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please contact us if you need to reschedule a service visit.
Please contact us if you need to reschedule a service visit.
 
HOURS OF OPERATION
Operates 24/7:
 
ADDRESS
3705 48 Ave
Beaumont Alberta
T4X 2B5
PATIENT APPOINTMENT INSTRUCTIONS
  • Please have your Alberta health care card and a piece of government issued photo ID available.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Please have your Alberta health care card and a piece of government issued photo ID available.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located between 38 St and 48 Ave
Located between 38 St and 48 Ave
 
PHONE
780-652-2755
VIRTUAL APPOINTMENT INFORMATION
All appointments are conducted in-person.
All appointments are conducted in-person.
 
PARKING MAP
There is currently no parking map available for this site
There is currently no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6