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This healthcare service has 1 current healthcare service locations.
Harmony Caregiving   at
Harmony Caregiving Office
Specialty: Home Care
Estimated time to routine appointment: Within 1 week
NON AHS
SERVICE DESCRIPTION
Provides home care services such as dementia, personal care, respite,and companionship services.Home Care Services Provided in Client's Home, In Community or Hospital. 24/7 on-call support. 4 hours to 24 hours per day. Team Comprised of Registered Health Care Aides, Companions, LPN and RN to Consult.
Client Directed Home Care Invoicing Program (Approved Vendor)
Our Services are
  • Dementia/Memory Care
  • Palliative Care
  • Post Surgical Care
  • Personal Care (Bathing,Grooming, Toileting,Dressing)
  • Companionship
  • Light Housekeeping
  • Deep Cleaning
  • Transportation (Accessible Harmony Van or Caregiver's Vehicle)
  • Appointment Accompaniment
Provides home care services such as dementia, personal care, respite,and companionship services.Home Care Services Provided in Client's Home, In Community or Hospital. 24/7 on-call support. 4 hours to 24 hours per day. Team Comprised of Registered Health Care Aides, Companions, LPN and RN to Consult.
Client Directed Home Care Invoicing Program (Approved Vendor)
Our Services are
  • Dementia/Memory Care
  • Palliative Care
  • Post Surgical Care
  • Personal Care (Bathing,Grooming, Toileting,Dressing)
  • Companionship
  • Light Housekeeping
  • Deep Cleaning
  • Transportation (Accessible Harmony Van or Caregiver's Vehicle)
  • Appointment Accompaniment
ELIGIBILITY REQUIREMENTS
Eligibility will be confirmed upon initial assessment.
Eligibility will be confirmed upon initial assessment.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals can be made by calling using the conatct information on this profile or send an email at caring@harmonycaregiving.com
Referrals can be made by calling using the conatct information on this profile or send an email at caring@harmonycaregiving.com
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referral is also accepted by calling using the contact information on this profile or send an email at caring@harmonycaregiving.com
Self-referral is also accepted by calling using the contact information on this profile or send an email at caring@harmonycaregiving.com
ADDITIONAL SERVICE DETAILS
Form more information visit Harmony Caregiving
Consultation Process:
  1. First step is calling or emailing our office at 780-328-3917 or caring@harmonycaregiving.com
  2. Scheduling a free consultation
  3. Care assessment and customized care plan is created based on the clients needs. A schedule for services is determined.
  4. A caregiver is matched with the client.
  5. A meet and greet and scheduled for the first shift to introduce the caregiver to the client
Form more information visit Harmony Caregiving
Consultation Process:
  1. First step is calling or emailing our office at 780-328-3917 or caring@harmonycaregiving.com
  2. Scheduling a free consultation
  3. Care assessment and customized care plan is created based on the clients needs. A schedule for services is determined.
  4. A caregiver is matched with the client.
  5. A meet and greet and scheduled for the first shift to introduce the caregiver to the client
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 2 days.
  • Appointment outcome to referral source within 3 days.
 
REFERRAL PHONE
780-328-3917
REFERRAL FAX
780-328-3920
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Dementia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Current situation information
 
Current

Home care of patient
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Current situation information
 
Current

Palliative care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Current situation information
 
Current

Personal care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Current situation information
 
Current

Respite care of patient
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Current situation information
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
We require 24 hours notice to cancel scheduled shifts.
We require 24 hours notice to cancel scheduled shifts.
 
HOURS OF OPERATION
Operates 24/7:
Office hours are at 8:00am to 4:00pm Monday to Friday.
 
ADDRESS
9856 89 Ave. NW
Edmonton Alberta
T6E 2S4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Just off 99th Street and 89th avenue.
Just off 99th Street and 89th avenue.
 
PHONE
VIRTUAL APPOINTMENT INFORMATION
We offer Zoom video meetings or telephone calls.
We offer Zoom video meetings or telephone calls.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6