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Addiction and Mental Health Drop in Counselling   at
Two Hills 5019 51 Street
Specialty: Addiction and Mental Health
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
Services Provided by Recovery Alberta. Drop-in counselling services for support with addiction and / or mental health concerns.Individuals can drop-in for a single counselling session when needed for support with an addiction and / or mental health concern.
Services Provided by Recovery Alberta. Drop-in counselling services for support with addiction and / or mental health concerns.Individuals can drop-in for a single counselling session when needed for support with an addiction and / or mental health concern.
ELIGIBILITY REQUIREMENTS
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.

For urgent referrals call clinic and speak with reception or Clinic Director. 
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.

For urgent referrals call clinic and speak with reception or Clinic Director. 
REFERRAL PROCESS - FOR SELF-REFERRAL
Appointments can be made by phone, online or in person. Same day appointments avaiable.

For urgent referrals call clinic and speak with reception or Clinic Director.
Appointments can be made by phone, online or in person. Same day appointments avaiable.

For urgent referrals call clinic and speak with reception or Clinic Director.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 3 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 3 days.
  • Appointment outcome to referral source within 3 days.
 
PHONE
780-632-2714
FAX
780-632-4954
REFERRAL PHONE
403-455-1888
REFERRAL FAX
403-454-4089
REFERRAL FORM
No referral form 
No referral form 
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Massage therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
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Orthopedic assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
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Physiotherapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Reschedule or cancel by phoning or emailing clinic directly. 
No show fee of $50 at therapist discretion.
Reschedule or cancel by phoning or emailing clinic directly. 
No show fee of $50 at therapist discretion.
 
HOURS OF OPERATION
Monday:
Tuesday:
Wednesday:
Thursday:
Friday: 9:00 am - 11:00 am
Description:
These are drop-in service. Last session starts at 10:00 AM.
   
 
ADDRESS
Unit 2
5019 51 Street
Two Hills Alberta
T0B 4K0
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located two doors down from Sobey's.
Located two doors down from Sobey's.
 
PHONE
780-632-2714
 
PARKING INSTRUCTIONS
Free parking in front of clinic, handicap stalls available.
Free parking in front of clinic, handicap stalls available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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