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This healthcare service has 1 current healthcare service locations.
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Evergreen Inclusive Services Inc.   at
5521, 7 Ave SW
Specialty: Home Care
Estimated time to routine appointment: Within 1 week
Private
SERVICE DESCRIPTION
Offers private, personal living space and personal care for adults and seniors.Offers housing and support for adults with a wide range of health issues.

Services may include:
  • on site care services by HCA and LPN 24/7
  • rehabilitation to support healthy aging
  • social work
  • nutritious meals and snacks (some changes for special needs can be made)
  • weekly room cleaning
Registered Nurse care planning and health services are scheduled and provided by Home Care.

Visit the Alberta Health Services Continuing Care website for more information.
Offers private, personal living space and personal care for adults and seniors.Offers housing and support for adults with a wide range of health issues.

Services may include:
  • on site care services by HCA and LPN 24/7
  • rehabilitation to support healthy aging
  • social work
  • nutritious meals and snacks (some changes for special needs can be made)
  • weekly room cleaning
Registered Nurse care planning and health services are scheduled and provided by Home Care.

Visit the Alberta Health Services Continuing Care website for more information.
ELIGIBILITY REQUIREMENTS
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals can be submitted via:
Referrals can be submitted via:
REFERRAL PROCESS - FOR CONNECT CARE USERS
Fax referral to 1-825-480-2566
Fax referral to 1-825-480-2566
REFERRAL PROCESS - FOR SELF-REFERRAL
Step-by-Step Process:
  1. Access the Self-Referral Form
  2. Complete the Form
    • Provide your name, contact details, the services you are seeking, and any relevant background information.
  3. Submit the Form
  4. Confirmation
    • You will receive a confirmation email or phone call once your referral has been received.
  5. Intake and Assessment
    • Our intake team will reach out to schedule an initial assessment to discuss your needs.
  6. Service Planning
    • Following the assessment, a personalized service plan will be developed collaboratively to support your goals.
Step-by-Step Process:
  1. Access the Self-Referral Form
  2. Complete the Form
    • Provide your name, contact details, the services you are seeking, and any relevant background information.
  3. Submit the Form
  4. Confirmation
    • You will receive a confirmation email or phone call once your referral has been received.
  5. Intake and Assessment
    • Our intake team will reach out to schedule an initial assessment to discuss your needs.
  6. Service Planning
    • Following the assessment, a personalized service plan will be developed collaboratively to support your goals.
ADDITIONAL SERVICE DETAILS
Intake forms are reviewed within 3 business days. Coordination with families begins within 2 days of acceptance.
  • Urgent referral - call the service using the contact information on this page. Same-day response and staffing availability reviewed within 24 hours.
  • Emergency referral - Call using the contact information on this page to discuss. If available, a worker may be dispatched within the same day for critical in-home or behavioural support.
Intake forms are reviewed within 3 business days. Coordination with families begins within 2 days of acceptance.
  • Urgent referral - call the service using the contact information on this page. Same-day response and staffing availability reviewed within 24 hours.
  • Emergency referral - Call using the contact information on this page to discuss. If available, a worker may be dispatched within the same day for critical in-home or behavioural support.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
780-485-7420
REFERRAL PHONE
780-485-7420
REFERRAL FAX
1-825-480-2566
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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ADHD - Attention deficit disorder with hyperactivity
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Aggressive behavior
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Angelman syndrome
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
+-
Autism spectrum disorder
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Caregiver support
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
+-
Cerebral palsy
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Community care assessment requested
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Developmentally disabled
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
+-
Down syndrome
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Employment education, guidance, and counseling
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Epilepsy
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
Needs support for seizures
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Family support
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
+-
Fetal Alcohol Spectrum Disorder
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Fragile X chromosome
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Global developmental delay
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Hearing loss
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Intellectual disability
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Muscular dystrophy
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Occupational therapy
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Parenting skills training
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Physical therapy procedure
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Prader-Willi syndrome
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Respiratory therapy
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Respite care of patient
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Rett syndrome
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
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Speech and language disorder
Include the following information on the referral:
  • Full client name and date of birth
  • Contact details (phone and email)
  • FSCD or PDD eligibility (and file number, if applicable)
  • Funding source (e.g., FSCD, PDD, private pay)
  • Relevant medical or behavioral history (if available)
  • Reason for referral
  • Summary of support needs or goals
  • Relevant history or existing service plans (if available)
 
N/A
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Clients are asked to provide at least 24 hours’ notice to cancel or reschedule. After two missed appointments without notice, re-confirmation of service eligibility and scheduling will be required.
Clients are asked to provide at least 24 hours’ notice to cancel or reschedule. After two missed appointments without notice, re-confirmation of service eligibility and scheduling will be required.
 
HOURS OF OPERATION
Monday: 09:00 am - 05:00 pm
Tuesday: 09:00 am - 05:00 pm
Wednesday: 09:00 am - 05:00 pm
Thursday: 09:00 am - 05:00 pm
Friday: 09:00 am - 05:00 pm
   
 
ADDRESS
107 5521, 7 Ave SW
Edmonton Alberta
T6X 2A8
PATIENT APPOINTMENT INSTRUCTIONS
Clients should:
  • Be available for scheduled in-home or virtual visits
  • Complete the intake form prior to the first session
  • Have relevant documentation available (e.g., FSCD/PDD approval)
  • Notify the provider of any schedule changes in advance
Clients should:
  • Be available for scheduled in-home or virtual visits
  • Complete the intake form prior to the first session
  • Have relevant documentation available (e.g., FSCD/PDD approval)
  • Notify the provider of any schedule changes in advance
 
DIRECTIONS
 
PHONE
780-485-7420
 
PARKING INSTRUCTIONS
Free visitor parking is available in front of the building. No parking passes or meters are required.
Free visitor parking is available in front of the building. No parking passes or meters are required.
 
EMAIL
info@evergreeninclusiveservicesinc.ca
WEBSITE
https://www.evergreeninclusiveservicesinc.ca/
VIRTUAL APPOINTMENT INFORMATION
Phone and Zoom-based check-ins available. In-person strongly preferred unless otherwise arranged.
Phone and Zoom-based check-ins available. In-person strongly preferred unless otherwise arranged.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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