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This healthcare service has 1 current healthcare service locations.
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Emergency Information 
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Mission Head and Neck Surgery   at
Holy Cross Centre
Estimated time to routine appointment: Within 4 months
NON AHS
SERVICE DESCRIPTION
This clinic is a comprehensive, multidisciplinary, Otolaryngology Head & Neck Surgery that provide publicly and privately funded options for receiving care for a multitude of ENT conditions.
This clinic is a comprehensive, multidisciplinary, Otolaryngology Head & Neck Surgery that provide publicly and privately funded options for receiving care for a multitude of ENT conditions.
ELIGIBILITY REQUIREMENTS
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete a referral letter and fax it to the service using the contact information on this profile.
Complete a referral letter and fax it to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
ADDITIONAL SERVICE DETAILS
Otolaryngology head and neck surgical appointments are by referral only: There is no out of pocket cost for these appointments, or for surgeries offered at AHS funded facilities.
Otolaryngology head and neck surgical appointments are by referral only: There is no out of pocket cost for these appointments, or for surgeries offered at AHS funded facilities.
 
PHONE
403-453-7055
FAX
587-387-7267
REFERRAL PHONE
403-453-7055
REFERRAL FAX
587-387-7267
REFERRAL FORM
Provide a written communication.
Provide a written communication.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Change in voice
N/A
 
N/A
Change in Voice (has to be persistent dysphonia > 4 weeks)
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Chronic tonsillitis
N/A
 
N/A
Chronic Tonsillitis (has to be >12 weeks)
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Disorder of salivary gland
N/A
 
N/A
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Disorder of the larynx
N/A
 
N/A
+-
Drainage from external ear canal
N/A
 
N/A
Discharge From External Ear Canal
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Ear deformity
N/A
 
N/A
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Ear pain
N/A
 
N/A
Ear Pain (otalgia persistent)
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Ear pressure sensation
N/A
 
N/A
Ear Pressure Sensation (ear fullness, eustachian tube dysfunction)
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Epistaxis
N/A
 
N/A
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Facial deformity
N/A
 
N/A
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Foreign body in ear
N/A
 
N/A
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Fracture of nasal bones
N/A
 
N/A
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Globus sensation
N/A
 
N/A
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Lesion of ear canal
N/A
 
N/A
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Lesion of mouth and/or pharynx
N/A
 
N/A
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Mass of head and/or neck
N/A
 
N/A
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Mass of soft tissue
N/A
 
N/A
Mass of Soft Tissue (head and neck mass or lesion)
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Middle ear effusion
N/A
 
N/A
Middle Ear Effusion (has to be persistent >3 months)
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Nasal deformity
N/A
 
N/A
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Nasal mass
N/A
 
N/A
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Nasal obstruction
N/A
 
N/A
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Papilloma of nasal vestibule
N/A
 
N/A
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Recurrent acute otitis media
N/A
 
N/A
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Recurrent acute tonsillitis
N/A
 
N/A
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Rhinitis
N/A
 
N/A
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Salivary gland mass
N/A
 
N/A
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Sinusitis
N/A
 
N/A
Sinusitis (Rhinosinusitis)
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Skin cancer
N/A
 
N/A
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Suspected head and neck cancer
N/A
 
N/A
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Thyroid disorder
N/A
 
N/A
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Thyroid mass
N/A
 
N/A
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Tinnitus
N/A
 
N/A
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Our phone number to call is 403-453-7055 if you are unable to attend your appointment.
Please be aware there is a 200$ cancellation fee for patients that cancel or no show. To rebook your appointment this fee must be paid before rebooking occurs. Click here to pay fee to rebook.
Our phone number to call is 403-453-7055 if you are unable to attend your appointment.
Please be aware there is a 200$ cancellation fee for patients that cancel or no show. To rebook your appointment this fee must be paid before rebooking occurs. Click here to pay fee to rebook.
 
HOURS OF OPERATION
Monday: 09:00 am - 04:00 pm
Tuesday: 09:00 am - 04:00 pm
Wednesday: 09:00 am - 04:00 pm
Thursday: 09:00 am - 04:00 pm
Friday: 09:00 am - 04:00 pm
   
 
ADDRESS
Suite 106 2210 2 St. SW
Alberta
T2S 3C3
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Mission Head and Neck Surgery is located inside the Holy Cross Centre, in Mission immediately adjacent to Connect Hearing. We are in Suite 106. Please note the numbering in the inside of the building is inconsistent; it is important that you follow the directions below.

The Holy Cross Chartered Surgical Facility (Non-hospital Surgical Facility), is 10 steps away from our front door inside the building. From outside the main entrance, go through both sets of sliding doors. Follow the signs to Mission Head & Neck Surgery (~30 steps). See the detailed map below for instructions.
Getting Here
Mission Head and Neck Surgery is located inside the Holy Cross Centre, in Mission immediately adjacent to Connect Hearing. We are in Suite 106. Please note the numbering in the inside of the building is inconsistent; it is important that you follow the directions below.

The Holy Cross Chartered Surgical Facility (Non-hospital Surgical Facility), is 10 steps away from our front door inside the building. From outside the main entrance, go through both sets of sliding doors. Follow the signs to Mission Head & Neck Surgery (~30 steps). See the detailed map below for instructions.
Getting Here
 
PHONE
403-453-7055
 
PARKING INSTRUCTIONS
 
EMAIL
WEBSITE
https://missionsurgery.ca/
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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