Back to search results
This healthcare service has 1 current healthcare service locations.
Email Profile Link
Emergency Information 
All Locations for Service ▼
ENT Specialist Clinic   at
Holy Cross Centre
Specialty: Otolaryngology
Estimated time to routine appointment: Not Available
NON AHS
SERVICE DESCRIPTION
Provides expert diagnosis, treatment, and management of a wide range of ear, nose, throat, head, and neck conditions. We are committed to delivering patient-centered care using advanced techniques and evidence-based practices.Specializing in the evaluation and treatment of:
  • Ear disorders
  • Nose and sinus conditions
  • Throat and voice disorders
  • Head and neck conditions
  • Other specialized care
Provides expert diagnosis, treatment, and management of a wide range of ear, nose, throat, head, and neck conditions. We are committed to delivering patient-centered care using advanced techniques and evidence-based practices.Specializing in the evaluation and treatment of:
  • Ear disorders
  • Nose and sinus conditions
  • Throat and voice disorders
  • Head and neck conditions
  • Other specialized care
ELIGIBILITY REQUIREMENTS
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete a referral letter and fax it to the preferred specialist using the contact information on this profile.
Complete a referral letter and fax it to the preferred specialist using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-244-6700
FAX
403-244-2622
REFERRAL PHONE
403-244-6700
REFERRAL FAX
403-244-2622
REFERRAL FORM
Provide a written communication
Provide a written communication
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Change in voice
N/A
 
N/A
Change in Voice (has to be persistent dysphonia for > 4 weeks)
+-
Chronic airway obstruction
N/A
 
N/A
+-
Chronic tonsillitis
N/A
 
N/A
Chronic Tonsillitis (has to be >12 weeks)
+-
Conductive hearing loss
N/A
 
N/A
+-
Deafness of left ear
N/A
 
N/A
+-
Deafness of right ear
N/A
 
N/A
+-
Disorder of larynx
N/A
 
N/A
+-
Disorder of salivary gland
N/A
 
N/A
+-
Drainage from external ear canal
N/A
 
N/A
Discharge From External Ear Canal
+-
Dysphagia
N/A
 
N/A
+-
Ear deformity
N/A
 
N/A
+-
Ear pain
N/A
 
N/A
Ear Pain (otalgia has to be persistent)
+-
Ear pressure sensation
N/A
 
N/A
Ear Pressure Sensation e.g. ear fullness, eustachian tube dysfunction
+-
Epistaxis
N/A
 
N/A
+-
Facial nerve palsy
N/A
 
N/A
Facial Nerve Palsy (Acute - has to be <1 days)
+-
Facial nerve paralysis
N/A
 
N/A
Facial Nerve Paralysis (Chronic Facial Palsy has to be >1 days)
+-
Foreign body in ear
N/A
 
N/A
+-
Fracture of nasal bones
N/A
 
N/A
+-
Globus sensation
N/A
 
N/A
+-
Hearing loss
N/A
 
N/A
Hearing Loss (not sudden)
+-
Infection of ear
N/A
 
N/A
+-
Lesion of ear canal
N/A
 
N/A
+-
Lesion of mouth and/or pharynx
N/A
 
N/A
+-
Loss of voice
N/A
 
N/A
+-
Mass of head and/or neck
N/A
 
N/A
+-
Mass of soft tissue
N/A
 
N/A
Mass of Soft Tissue (head and neck mass or lesion)
+-
Middle ear effusion
N/A
 
N/A
Middle Ear Effusion (has to be persistent for >3 months)
+-
Mixed hearing loss
N/A
 
N/A
+-
Nasal deformity
N/A
 
N/A
+-
Nasal mass
N/A
 
N/A
+-
Nasal obstruction
N/A
 
N/A
+-
Obstructive sleep apnea
N/A
 
N/A
+-
Papilloma of nasal vestibule
N/A
 
N/A
+-
Recurrent acute otitis media
N/A
 
N/A
+-
Rhinitis
N/A
 
N/A
+-
Salivary gland mass
N/A
 
N/A
+-
Sinusitis
N/A
 
N/A
Sinusitis (Rhinosinusitis)
+-
Sudden sensorineural hearing loss
N/A
 
N/A
+-
Suspected head and neck cancer
N/A
 
N/A
+-
Suspected parathyroid disease
N/A
 
N/A
+-
Thyroid disorder
N/A
 
N/A
+-
Thyroid mass
N/A
 
N/A
+-
Tinnitus
N/A
 
N/A
+-
Trauma of eardrum
N/A
 
N/A
+-
Tympanic membrane perforation
N/A
 
N/A
+-
Vertigo
N/A
 
N/A
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Call the clinic using the contact information on this page if you need to cancel or reschedule your appointment.
Call the clinic using the contact information on this page if you need to cancel or reschedule your appointment.
 
HOURS OF OPERATION
Monday: 09:00 am - 04:00 pm
Tuesday: 09:00 am - 04:00 pm
Wednesday: 09:00 am - 04:00 pm
Thursday: 09:00 am - 04:00 pm
Friday: 09:00 am - 04:00 pm
   
 
ADDRESS
102 2210 2nd St., S.W.
Calgary Alberta
T2S 3C3
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
 
PHONE
403-244-6700
 
PARKING INSTRUCTIONS
Pay parking is available on site.
Pay parking is available on site.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

About Us
Terms of Use
Privacy Statement
Disclaimer
ARD Partners
Search Tips
Back to top
FAQ
Contact Us
V6.6