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This healthcare service has 1 current healthcare service locations.
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Emergency Information 
All Locations for Service ▼
Concierge Care Calgary   at
Phillips Park
Specialty: Home Care
Estimated time to routine appointment: Within 1 week
NON AHS
SERVICE DESCRIPTION
This service provides personalized nursing and home care services to help clients stay safe and independent at home.
Service provides professional home health care for adults and seniors in the Calgary area. Their licensed nurses and certified health care aides offer personalized nursing, personal care, and companionship in the comfort of home. Referrals can be made by health care providers, clients, or families, and all care plans are customized to individual needs.
This service provides personalized nursing and home care services to help clients stay safe and independent at home.
Service provides professional home health care for adults and seniors in the Calgary area. Their licensed nurses and certified health care aides offer personalized nursing, personal care, and companionship in the comfort of home. Referrals can be made by health care providers, clients, or families, and all care plans are customized to individual needs.
ELIGIBILITY REQUIREMENTS
Clients must reside within Calgary or the surrounding areas. Services are available to adults and seniors; pediatric clients are not accepted.
Clients must reside within Calgary or the surrounding areas. Services are available to adults and seniors; pediatric clients are not accepted.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete a written communication and email it to info@conciergecarecalgary.com
Complete a written communication and email it to info@conciergecarecalgary.com
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Call the service using the contact information in this profile.
Call the service using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
All care at Concierge Care Calgary is provided by Alberta-registered Health Care Aides and Licensed Practical Nurses, under the supervision of a Registered Nurse. Our RN is actively involved in the field, regularly visiting clients to monitor care, update care plans, and support caregivers to ensure the highest quality of service. A specialist referral is not required to access care.
All care at Concierge Care Calgary is provided by Alberta-registered Health Care Aides and Licensed Practical Nurses, under the supervision of a Registered Nurse. Our RN is actively involved in the field, regularly visiting clients to monitor care, update care plans, and support caregivers to ensure the highest quality of service. A specialist referral is not required to access care.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 1 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 1 days.
  • Wait list status update every 1 days.
  • Appointment outcome to referral source within 3 days.
 
PHONE
403-917-0825
REFERRAL PHONE
403-917-0825
REFERRAL FORM
Please provide a written communication.
Please provide a written communication.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Blood draw
Medication List Past Medical History
 
Within 1 month
Description, onset and duration of symptoms. Patient Demographics:
  • telephone number(s)
  • family doctor
  • address
 
Current
+-
Home care by visiting nurse
Medication List Past Medical History
 
Within 1 month
Description, onset and duration of symptoms. Patient Demographics:
  • telephone number(s)
  • family doctor
  • address
 
Current
+-
Medication management
Medication List Past Medical History
 
Within 1 month
Description, onset and duration of symptoms. Patient Demographics:
  • telephone number(s)
  • family doctor
  • address
 
Current
+-
Palliative care
Medication List Past Medical History
 
Within 1 month
Description, onset and duration of symptoms. Patient Demographics:
  • telephone number(s)
  • family doctor
  • address
 
Current
+-
Postoperative care
Medication List Past Medical History
 
Within 1 month
Description, onset and duration of symptoms. Patient Demographics:
  • telephone number(s)
  • family doctor
  • address
 
Current
+-
Respite care of patient
Medication List Past Medical History
 
Within 1 month
Description, onset and duration of symptoms. Patient Demographics:
  • telephone number(s)
  • family doctor
  • address
 
Current
+-
Wound care
Medication List Past Medical History
 
Within 1 month
Description, onset and duration of symptoms. Patient Demographics:
  • telephone number(s)
  • family doctor
  • address
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Appointments missed without 24-hour notice given will be charged for the full appointment.
Appointments missed without 24-hour notice given will be charged for the full appointment.
 
HOURS OF OPERATION
Operates 24/7:
 
ADDRESS
Unit A23 6120 2 St SE
Calgary Alberta
T2H 2L8
PATIENT APPOINTMENT INSTRUCTIONS
When the Care Manager comes for the initial assessment, patients are encouraged to have a trusted friend or family member present if they wish.
When the Care Manager comes for the initial assessment, patients are encouraged to have a trusted friend or family member present if they wish.
 
DIRECTIONS
Our office is located at the second floor of Phillips Park Building A along 2 Street and 61 Avenue Southeast Calgary.
Our office is located at the second floor of Phillips Park Building A along 2 Street and 61 Avenue Southeast Calgary.
 
PHONE
403-917-0825
 
PARKING INSTRUCTIONS
There are plenty of parking spots around the premises.
There are plenty of parking spots around the premises.
 
EMAIL
info@conciergecarecalgary.com
WEBSITE
https://conciergecarecalgary.com/
VIRTUAL APPOINTMENT INFORMATION
Virtual appointment is not available for this service.
Virtual appointment is not available for this service.
 
PARKING MAP
There is no Parking map available for this service.
There is no Parking map available for this service.
 
WHEELCHAIR ACCESSIBILITY
No available details

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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