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This healthcare service has 1 current healthcare service locations.
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Counselling Alberta   at
Kahanoff Centre
Specialty: Psychology
Estimated time to routine appointment: Varies by Clinic
NON AHS
SERVICE DESCRIPTION
General mental health counselling for individuals, couples, families, and children.
Counselling Alberta provides professional counselling services for depression, anxiety, relationship issues, domestic violence, and other concerns to support mental health and well-being.
General mental health counselling for individuals, couples, families, and children.
Counselling Alberta provides professional counselling services for depression, anxiety, relationship issues, domestic violence, and other concerns to support mental health and well-being.
ELIGIBILITY REQUIREMENTS
Provide general mental-health counseling to individuals, couples, parents, families, and youth in Alberta to help them address emotional and social concerns. Our services are focused on therapy rather than assessment. 

The office does not conduct diagnostic evaluations or provide formal diagnoses.
Provide general mental-health counseling to individuals, couples, parents, families, and youth in Alberta to help them address emotional and social concerns. Our services are focused on therapy rather than assessment. 

The office does not conduct diagnostic evaluations or provide formal diagnoses.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Provide a written communication and email or fax it in the contact information provided in this profile.
Provide a written communication and email or fax it in the contact information provided in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referrals are also accepted at this service by calling the phone number on this profile or book your appointment online.
Self-referrals are also accepted at this service by calling the phone number on this profile or book your appointment online.
ADDITIONAL SERVICE DETAILS
For clients in crisis who contact us directly, we offer Quick Response Appointments:
  • Used primarily for concerns related to suicide risk or family violence, or other urgent situations as determined by Intake staff.
  • Not intended for clients simply seeking the earliest possible appointment.
If you believe a client requires a Quick Response Appointment, please advise them to call our Intake line directly using the referral phone number. Intake staff will assess the situation and connect them with the designated counsellor.
For clients in crisis who contact us directly, we offer Quick Response Appointments:
  • Used primarily for concerns related to suicide risk or family violence, or other urgent situations as determined by Intake staff.
  • Not intended for clients simply seeking the earliest possible appointment.
If you believe a client requires a Quick Response Appointment, please advise them to call our Intake line directly using the referral phone number. Intake staff will assess the situation and connect them with the designated counsellor.
 
PHONE
403-265-4980
FAX
403-265-8886
REFERRAL PHONE
883-827-4229
REFERRAL FAX
403-265-8886
REFERRAL FORM
Please provide written communication.
Please provide written communication.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Anxiety attack
N/A
 
N/A
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Depression
N/A
 
N/A
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Psychosexual counseling
N/A
 
N/A
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Unemployment counseling
N/A
 
N/A
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Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Suicidal thoughts
N/A
 
N/A
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
There is currently no missed appointment guidelines available for this service.
There is currently no missed appointment guidelines available for this service.
 
HOURS OF OPERATION
Monday: 08:00 am - 07:30 pm
Tuesday: 08:00 am - 07:30 pm
Wednesday: 08:00 am - 07:30 pm
Thursday: 08:00 am - 07:30 pm
Friday: 08:00 am - 04:00 pm
   
 
ADDRESS
105 12 Avenue SE
Calgary Alberta
T2G 1A1
PATIENT APPOINTMENT INSTRUCTIONS
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Directions for in-person appointments may vary depending on the clinic location that corresponds with the client's address.
Directions for in-person appointments may vary depending on the clinic location that corresponds with the client's address.
 
PHONE
403-265-4980
 
PARKING INSTRUCTIONS
Parking instructions for in-person appointments may vary depending on the clinic location that corresponds with the client's address.
Parking instructions for in-person appointments may vary depending on the clinic location that corresponds with the client's address.
 
EMAIL
contactus@calgarycounselling.com
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments can be arranged via telephone or video. Secure messaging is utilized to connect patients and their healthcare providers.
Virtual appointments can be arranged via telephone or video. Secure messaging is utilized to connect patients and their healthcare providers.
 
PARKING MAP
There is currently no parking map available for this service.
There is currently no parking map available for this service.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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