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CASA Mental Health   at
CASA House
Specialty: Addiction and Mental Health
Estimated time to routine appointment: Within 6 months
Private
SERVICE DESCRIPTION
CASA House is a voluntary, tertiary care, live-in program for adolescents in Grades 7 to 12.CASA House staffs an interprofessional team that works closely with the adolescent, families and their primary caregivers from a bio-psycho-social treatment approach.
Adolescents stay at CASA House for up to four months with an additional 6 weeks of follow-up from the transition team after discharge. Adolescents who come to CASA House have complex needs that could include severe mental health challenges, family problems, school issues, peer-related issues or social/economic challenges.  Treatment goals include diagnostic clarification, symptom stabilization and functional improvement through treatment and timely transition back to a supportive community environment. Adolescents have access to Edmonton public school curriculum while in the program.
CASA House is a voluntary, tertiary care, live-in program for adolescents in Grades 7 to 12.CASA House staffs an interprofessional team that works closely with the adolescent, families and their primary caregivers from a bio-psycho-social treatment approach.
Adolescents stay at CASA House for up to four months with an additional 6 weeks of follow-up from the transition team after discharge. Adolescents who come to CASA House have complex needs that could include severe mental health challenges, family problems, school issues, peer-related issues or social/economic challenges.  Treatment goals include diagnostic clarification, symptom stabilization and functional improvement through treatment and timely transition back to a supportive community environment. Adolescents have access to Edmonton public school curriculum while in the program.
ELIGIBILITY REQUIREMENTS
Inclusion Criteria:
  • Age 12 to 17 at the time of admission (Grades 7 to 12).
  • Diagnosed with a mental health disorder that is causing severe functioning difficulties.
  • Must be currently connected to mental health services.
  • Parent/guardian is willing to participate in treatment/therapy and able to meet program commitments (weekly parent support group, multi-family therapy, biweekly family therapy, and supervision of their teen on pass each weekend).
  • Adolescents that reside in the Edmonton zone must be connected to a psychiatrist or have a referral to see a psychiatrist in the community. Due to limited resources, families from rural areas may be referred by their family doctor, pediatrician or mental health therapist.
  • The referring therapist/psychiatrist must agree to provide follow-up services.
  • IQ of 75 or higher
  • Resides within the geographical area of Edmonton or within northern or east central Alberta.

Exclusion Criteria
  • IQ below 75.
  • Primary diagnosis of psychotic disorder
Inclusion Criteria:
  • Age 12 to 17 at the time of admission (Grades 7 to 12).
  • Diagnosed with a mental health disorder that is causing severe functioning difficulties.
  • Must be currently connected to mental health services.
  • Parent/guardian is willing to participate in treatment/therapy and able to meet program commitments (weekly parent support group, multi-family therapy, biweekly family therapy, and supervision of their teen on pass each weekend).
  • Adolescents that reside in the Edmonton zone must be connected to a psychiatrist or have a referral to see a psychiatrist in the community. Due to limited resources, families from rural areas may be referred by their family doctor, pediatrician or mental health therapist.
  • The referring therapist/psychiatrist must agree to provide follow-up services.
  • IQ of 75 or higher
  • Resides within the geographical area of Edmonton or within northern or east central Alberta.

Exclusion Criteria
  • IQ below 75.
  • Primary diagnosis of psychotic disorder
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are accepted from internal CASA programs and community mental health clinics and psychiatrists.
Complete the referral form and fax it to Central Intake using the contact information provided in this profile.
For urgent referrals, referring providers can consult with a House psychiatrist to determine eligibility.
Referrals are accepted from internal CASA programs and community mental health clinics and psychiatrists.
Complete the referral form and fax it to Central Intake using the contact information provided in this profile.
For urgent referrals, referring providers can consult with a House psychiatrist to determine eligibility.
ADDITIONAL SERVICE DETAILS
Recreation programming, including partnership with community resources.
Recreation programming, including partnership with community resources.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-410-8181
FAX
780-416-4588
REFERRAL PHONE
825-402-6799 Central Intake
REFERRAL FAX
780-408-8776 Central Intake
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Mental health disorder
< 6 Months
Referral form
 
At time of referral
A copy of the patient's medical history and medication reconciliation from Netcare
 
Within 1 month
A mental health assessment, psychological assessments and/or school reports
 
Within 1 month
Discharge summary from previous MH programs or hospital admissions
 
Within 1 month
Custody documentation
 
Within 1 month
If any of the necessary documents are not submitted, the referral will be considered incomplete. The referral package should be submitted through centralized intake Recovery Alberta.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please contact the program directly if you need to cancel or reschedule any appointments.
Please contact the program directly if you need to cancel or reschedule any appointments.
 
HOURS OF OPERATION
Monday: 08:00 am - 09:00 pm
Tuesday: 08:00 am - 09:00 pm
Wednesday: 08:00 am - 09:00 pm
Thursday: 08:00 am - 09:00 pm
Friday: 08:00 am - 09:00 pm
   
 
ADDRESS
9400 Emerald Drive
Sherwood Park Alberta
T8H 0Y5
PATIENT APPOINTMENT INSTRUCTIONS
Adolescents must be accompanied by a parent or legal guardian to consent to treatment and care, please ensure you bring any guardianship papers with you.
Adolescents must be accompanied by a parent or legal guardian to consent to treatment and care, please ensure you bring any guardianship papers with you.
 
DIRECTIONS
Located next to Strathcona community hospital in Sherwood Park.
Located next to Strathcona community hospital in Sherwood Park.
 
PHONE
780-410-8181
 
PARKING INSTRUCTIONS
Free parking available on site, in front of the building.
Free parking available on site, in front of the building.
 
EMAIL
Info@casaservices.org
WEBSITE
https://casamentalhealth.org/getting-help-2/casa-house/
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available for rural families and exceptional cases.
Virtual appointments are available for rural families and exceptional cases.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Wheelchair Accessible

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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