Back to search results
This healthcare service has 3 current healthcare service locations.
Email Profile Link
Emergency Information 
All Locations for Service ▼
CASA Mental Health Family Therapy Program   at
Fort Road
Specialty: Addiction and Mental Health
Estimated time to routine appointment: Within 4 months
Private
SERVICE DESCRIPTION
The CASA Family Therapy Program provides community-based family therapy services for families of index patients between the ages of 3 to 17 who are experiencing mental illness and have either completed a course of individual therapy or are recommended to engage in family therapy in tandem with family therapy.The Family Therapy Program includes adult psychiatrists, mental health therapists (social workers, psychologists and/or occupational therapists), concurrent counsellors and therapy support navigators with specialized experience and training in trauma. Together, these professionals utilize a blend of therapeutic modalities to facilitate the healing and growth of patients and their families.
The CASA Family Therapy Program provides community-based family therapy services for families of index patients between the ages of 3 to 17 who are experiencing mental illness and have either completed a course of individual therapy or are recommended to engage in family therapy in tandem with family therapy.The Family Therapy Program includes adult psychiatrists, mental health therapists (social workers, psychologists and/or occupational therapists), concurrent counsellors and therapy support navigators with specialized experience and training in trauma. Together, these professionals utilize a blend of therapeutic modalities to facilitate the healing and growth of patients and their families.
ELIGIBILITY REQUIREMENTS
Referrals are only accepted from patients that are referred from Recovery Alberta or CASA Mental Health programs that are receiving mental health services. 
 
The Family Therapy program welcomes families of index patients between the ages of 3 to 17 who are experiencing mental illness with a CALOCUS level of 3-4. Index patients with higher levels of needs or other instability factors are only supported by the program if the index patient is supported by continued individual therapy in tandem of Family Therapy treatment. Caregivers and key family members must also be willing and able to attend family therapy on a consistent basis and be open to reflecting and changing their parenting practices. 
 
Note that the Family Therapy program does not have access to child psychiatry.
Referrals are only accepted from patients that are referred from Recovery Alberta or CASA Mental Health programs that are receiving mental health services. 
 
The Family Therapy program welcomes families of index patients between the ages of 3 to 17 who are experiencing mental illness with a CALOCUS level of 3-4. Index patients with higher levels of needs or other instability factors are only supported by the program if the index patient is supported by continued individual therapy in tandem of Family Therapy treatment. Caregivers and key family members must also be willing and able to attend family therapy on a consistent basis and be open to reflecting and changing their parenting practices. 
 
Note that the Family Therapy program does not have access to child psychiatry.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please fax referral to the program using the contact information provided in this profile.
We ask that referral sources provide a clear family therapy referral reason, any barriers/challenges with caregivers' mental wellbeing that can help the team support all members of the family, and information on the index patients' diagnosis/mental health challenges and how it is treated/supported ongoing.
Please fax referral to the program using the contact information provided in this profile.
We ask that referral sources provide a clear family therapy referral reason, any barriers/challenges with caregivers' mental wellbeing that can help the team support all members of the family, and information on the index patients' diagnosis/mental health challenges and how it is treated/supported ongoing.
ADDITIONAL SERVICE DETAILS
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-410-8180
FAX
780-437-6133
REFERRAL PHONE
780-410-8180
REFERRAL FAX
403-435-6261
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Family problems due to mental condition
< 5 Months
Legal Custody documents
 
At time of referral
Current mental health safety plan
 
At time of referral, if applicable
Clear referral reason for Family Therapy involvement not addressed through individual therapy
 
At time of referral
Previous psychoeducational assessment(s)
 
At time of referral, if available
Previous psychiatric/ mental health assessment(s)
 
At time of referral, if available
Family system challenges (e.g., divergent parenting styles causing friction with co-parents, connection and communication challenges within family system) [Mental Health]
Referrals will not be processed until all information received.
+-
Family therapy
< 5 Months
Legal Custody documents
 
At time of referral
Current mental health safety plan
 
At time of referral, if applicable
Clear referral reason for Family Therapy involvement not addressed through individual therapy
 
At time of referral
Previous psychoeducational assessment(s)
 
At time of referral, if available
Previous psychiatric/ mental health assessment(s)
 
At time of referral, if available
Family system challenges (e.g., divergent parenting styles causing friction with co-parents, connection and communication challenges within family system) [Mental Health]
Referrals will not be processed until all information received.
+-
Mental health care
< 5 Months
Legal Custody documents
 
At time of referral
Current mental health safety plan
 
At time of referral, if applicable
Clear referral reason for Family Therapy involvement not addressed through individual therapy
 
At time of referral
Previous psychoeducational assessment(s)
 
At time of referral, if available
Previous psychiatric/ mental health assessment(s)
 
At time of referral, if available
Referrals will not be processed until all information received.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
All patient appointment guidelines will be provided by the CASA Mental Health team at the time of booking.
All patient appointment guidelines will be provided by the CASA Mental Health team at the time of booking.
 
HOURS OF OPERATION
Monday: 08:15 am - 05:00 pm
Tuesday: 08:15 am - 05:00 pm
Wednesday: 08:15 am - 05:00 pm
Thursday: 08:15 am - 05:00 pm
Friday: 08:15 am - 05:00 pm
   
 
ADDRESS
2nd Floor 13415A Fort Road
Edmonton Alberta
T5A 1C6
PATIENT APPOINTMENT INSTRUCTIONS
All patient appointment information will be provided by the CASA Mental Health team at the time of booking.
All patient appointment information will be provided by the CASA Mental Health team at the time of booking.
 
DIRECTIONS
The clinic is located on the second floor.
The clinic is located on the second floor.
 
PHONE
780-410-8180
 
PARKING INSTRUCTIONS
Free parking is available on site.
Free parking is available on site.
 
EMAIL
WEBSITE
https://casamentalhealth.org/
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments can be conducted after the assessment process as decided with the caregiver and therapist.
Virtual appointments can be conducted after the assessment process as decided with the caregiver and therapist.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

About Us
Terms of Use
Privacy Statement
Disclaimer
ARD Partners
Search Tips
Back to top
FAQ
Contact Us
V6.6