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Ellerslie Gate Medical Clinic   at
787 75 St SW, Edmonton
Specialty: General Internal Medicine
Estimated time to routine appointment: 2-4 weeks
Private
SERVICE DESCRIPTION
Ellerslie Gate Medical Clinic offers specialized Internal Medicine care for adults with complex or chronic health conditions.Its Internal Medicine specialists deliver comprehensive evaluation, diagnosis, treatment, and follow-up care for concerns such as chronic diseases, unexplained symptoms, respiratory issues, hypertension, anemia, and other multi-system conditions. The clinic’s team emphasizes evidence-based, patient-focused care and works collaboratively with referring physicians and other specialists to ensure coordinated, high-quality support. Internal Medicine referrals are accepted for adults needing advanced evaluation or long-term medical management.
Ellerslie Gate Medical Clinic offers specialized Internal Medicine care for adults with complex or chronic health conditions.Its Internal Medicine specialists deliver comprehensive evaluation, diagnosis, treatment, and follow-up care for concerns such as chronic diseases, unexplained symptoms, respiratory issues, hypertension, anemia, and other multi-system conditions. The clinic’s team emphasizes evidence-based, patient-focused care and works collaboratively with referring physicians and other specialists to ensure coordinated, high-quality support. Internal Medicine referrals are accepted for adults needing advanced evaluation or long-term medical management.
ELIGIBILITY REQUIREMENTS
Service is intended for adult patients who require specialized assessment and management of complex or chronic medical conditions. Referrals should be submitted by a Family Physician or Primary care provider and must include relevant clinical information, recent investigations, and details outlining the specific reason for specialist involvement.
Service is intended for adult patients who require specialized assessment and management of complex or chronic medical conditions. Referrals should be submitted by a Family Physician or Primary care provider and must include relevant clinical information, recent investigations, and details outlining the specific reason for specialist involvement.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please provide a written communication and email it to info@egmclinic.ca or fax it to the t to the service using the contact information on this profile.
Please provide a written communication and email it to info@egmclinic.ca or fax it to the t to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
ADDITIONAL SERVICE DETAILS
The office will fax a referral confirmation within 72 hours. All referrals are reviewed by physicians, who then assign an estimated assessment timeframe—this estimate is faxed back to the referring office within 15 business days. Appointment timelines vary based on patient urgency:

Urgent cases: aim to be seen within 6 weeks
Changing/active symptoms: 6–12 weeks
Stable active symptoms: 3–6 months
Chronic, stable, undifferentiated symptoms: up to 6 months

If the referring office believes a patient needs to be seen sooner, they must contact the office directly and speak with a physician. Patients will be contacted directly with their appointment details, and the referring office will also receive confirmation.
The office will fax a referral confirmation within 72 hours. All referrals are reviewed by physicians, who then assign an estimated assessment timeframe—this estimate is faxed back to the referring office within 15 business days. Appointment timelines vary based on patient urgency:

Urgent cases: aim to be seen within 6 weeks
Changing/active symptoms: 6–12 weeks
Stable active symptoms: 3–6 months
Chronic, stable, undifferentiated symptoms: up to 6 months

If the referring office believes a patient needs to be seen sooner, they must contact the office directly and speak with a physician. Patients will be contacted directly with their appointment details, and the referring office will also receive confirmation.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 15 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
587-487-9545
FAX
780-540-5148
REFERRAL PHONE
587-487-9545
REFERRAL FAX
780-540-5148
REFERRAL FORM
Please provide a written communication.
Please provide a written communication.
REFERRAL ADVICE
eReferral eConsult
Specialist LINK
RAAPID
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Chronic fatigue syndrome
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    Unexplained or Persistent Symptoms
    +-
    Chronic kidney disease
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    +-
    Chronic pain
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    With no clear diagnosis.
    +-
    Diabetes mellitus
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    +-
    Diagnostic assessment
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    • Laboratory and Imaging interpretation
    • Complex diagnostic evaluation
    +-
    Fever
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    With no clear diagnosis.
    +-
    Follow-up
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    Post-hospitalization care, ensuring smooth transition back to primary care.
    +-
    Heart disease
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    +-
    Hypertension
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    +-
    Iron deficiency
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    +-
    Thyroid disorder
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    +-
    Weight loss
  • Medication List (dose, frequency, route)
  • Past medical history
  • Relevant investigations and consultations with prior providers
    •  
    Within 1 month
    Unexplained or Persistent Symptoms
    PATIENT APPOINTMENT INFORMATION
    Email
    Print
     
    MISSED APPOINTMENT GUIDELINES
    Patients are asked to provide 48 hours’ notice for any appointment changes to allow the clinic to offer the time to other patients. Patients who do not attend their scheduled appointment will be contacted to determine the reason for the absence and to offer rebooking.
    If a patient misses two appointments without a valid reason, the referring office will be notified to confirm whether consultation is still required. After three missed appointments, the referral will be cancelled, and a new referral with confirmation of patient agreement will be required.
    Patients are asked to provide 48 hours’ notice for any appointment changes to allow the clinic to offer the time to other patients. Patients who do not attend their scheduled appointment will be contacted to determine the reason for the absence and to offer rebooking.
    If a patient misses two appointments without a valid reason, the referring office will be notified to confirm whether consultation is still required. After three missed appointments, the referral will be cancelled, and a new referral with confirmation of patient agreement will be required.
     
    HOURS OF OPERATION
    Monday: 09:00 am - 04:00 pm
    Tuesday: 09:00 am - 04:00 pm
    Wednesday: 09:00 am - 04:00 pm
    Thursday: 09:00 am - 04:00 pm
    Friday: 09:00 am - 04:00 pm
       
     
    ADDRESS
    787 75 St SW
    Edmonton Alberta
    T6X 1A3
    PATIENT APPOINTMENT INSTRUCTIONS
    • Bring your Alberta health care card and a piece of government issued photo ID.
    • Check in at reception 15 minutes prior to your scheduled appointment time.
    • You may bring a family member or significant other during your consultation.
    • Bring your Alberta health care card and a piece of government issued photo ID.
    • Check in at reception 15 minutes prior to your scheduled appointment time.
    • You may bring a family member or significant other during your consultation.
     
    DIRECTIONS
    Ellerslie Gate Medical Clinic is located at 787 75 St SW, Edmonton, just off Ellerslie Road SW, a major roadway in the Ellerslie/Summerside area. Public transit users can reach the area via bus routes that operate along Ellerslie Road SW, with a short walk from nearby stops to 75 Street SW.
    Ellerslie Gate Medical Clinic is located at 787 75 St SW, Edmonton, just off Ellerslie Road SW, a major roadway in the Ellerslie/Summerside area. Public transit users can reach the area via bus routes that operate along Ellerslie Road SW, with a short walk from nearby stops to 75 Street SW.
     
    PHONE
    587-487-9545
     
    PARKING INSTRUCTIONS
    Patient parking is available on all sides of the Ellerslie Gate Medical Clinic, with designated lots located to the west, south, and east of the building for convenient access. Accessible parking stalls are positioned directly in front of the main entrance. A staff-only parking area is located along the north side of the building and should not be used by patients. A marked no-parking zone is situated at the front of the clinic to support safe drop-offs and pedestrian flow. Vehicles should enter the site from the west side off 75 Street SW and exit through the east side to maintain smooth traffic circulation.
    Patient parking is available on all sides of the Ellerslie Gate Medical Clinic, with designated lots located to the west, south, and east of the building for convenient access. Accessible parking stalls are positioned directly in front of the main entrance. A staff-only parking area is located along the north side of the building and should not be used by patients. A marked no-parking zone is situated at the front of the clinic to support safe drop-offs and pedestrian flow. Vehicles should enter the site from the west side off 75 Street SW and exit through the east side to maintain smooth traffic circulation.
     
    EMAIL
    info@egmclinic.ca
    WEBSITE
    https://egmclinic.ca
    VIRTUAL APPOINTMENT INFORMATION
    Virtual appointments can be arranged. Secure messaging is utilized to connect patients and their healthcare providers.
    Virtual appointments can be arranged. Secure messaging is utilized to connect patients and their healthcare providers.
     
    PARKING MAP
    There is no parking map available for this service.
    There is no parking map available for this service.
     
    WHEELCHAIR ACCESSIBILITY
    N/A

    The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

    The locations listed have 3 background colors:
    • Green means the healthcare service@location has referral information attached to it.
    • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
    • Red means
      • IA changed the healthcare service@location's status to something other than Current
      • It was deleted if it is an ARD healthcare service@location.
    Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
    The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
    If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

    The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

    Common Scenario:
    A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

    Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
    The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

    Individual referral process
    1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
    2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
    3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
    4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
    5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
    6. Repeat these steps for each Healthcare Service@Location that needs attention.

    Common referral process - 2 sub cases.
    Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
    1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
    2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
    3. Save it. 
    4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
    Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
    Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

    Remember: Some fields can be location specific with the common referral process:
    Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
    To update these items you have to edit each Healthcare Service@Location separately.

    ADDITONAL NOTES:
    • The info icon after the All Locations drop down will be visible to ARD Administrators.
    • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

     

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