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This healthcare service has 1 current healthcare service locations.
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Holo Counselling   at
Alberta Wide
Specialty: Psychology
Estimated time to routine appointment: Within 24 Hours
Private
SERVICE DESCRIPTION
Holo Counselling offers professional, client-centred counselling services for adults and youth, supporting mental health and emotional well-being in a safe, confidential, and affirming environment.Areas of focus include ADHD, addiction, bipolar disorder, borderline personality disorder (BPD), anxiety, mood and emotional regulation, self-esteem, relationships, complex relational dynamics, life transitions, and empowerment. The clinic is committed to inclusive care and proudly supports 2SLGBTQIA+ and BIPOC communities.
Services are delivered through a fully online clinic, insured to provide care across Canada. Reduced rates and sliding-scale options are available to improve accessibility.
Holo Counselling offers professional, client-centred counselling services for adults and youth, supporting mental health and emotional well-being in a safe, confidential, and affirming environment.Areas of focus include ADHD, addiction, bipolar disorder, borderline personality disorder (BPD), anxiety, mood and emotional regulation, self-esteem, relationships, complex relational dynamics, life transitions, and empowerment. The clinic is committed to inclusive care and proudly supports 2SLGBTQIA+ and BIPOC communities.
Services are delivered through a fully online clinic, insured to provide care across Canada. Reduced rates and sliding-scale options are available to improve accessibility.
ELIGIBILITY REQUIREMENTS
Services are available to adults and youth who are able to access virtual counselling services. As a private clinic, services are paid for privately or through applicable insurance coverage. Reduced rates and sliding-scale options may be available.
Services are available to adults and youth who are able to access virtual counselling services. As a private clinic, services are paid for privately or through applicable insurance coverage. Reduced rates and sliding-scale options may be available.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please provide a written communication and email it to mandy@holocounselling.ca or by calling the service using the contact information on this profile.
Please provide a written communication and email it to mandy@holocounselling.ca or by calling the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients may book a free consultation or session online through the website or contact the clinic by email or text with any questions.
Clients may book a free consultation or session online through the website or contact the clinic by email or text with any questions.
 
PHONE
403-970-7565
REFERRAL PHONE
403-970-7565
REFERRAL FORM
Please provide a written communication.
Please provide a written communication.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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ADHD - Attention deficit disorder with hyperactivity
  • Medication List (dose, frequency, route)
  • Past medical history
  • Description, onset and duration of symptoms
    •  
    Within 1 month
    +-
    Addiction
  • Medication List (dose, frequency, route)
  • Past medical history
  • Description, onset and duration of symptoms
    •  
    Within 1 month
    +-
    Anxiety
  • Medication List (dose, frequency, route)
  • Past medical history
  • Description, onset and duration of symptoms
    •  
    Within 1 month
    +-
    Bipolar disorder
  • Medication List (dose, frequency, route)
  • Past medical history
  • Description, onset and duration of symptoms
    •  
    Within 1 month
    +-
    Counseling
  • Medication List (dose, frequency, route)
  • Past medical history
  • Description, onset and duration of symptoms
    •  
    Within 1 month
    • Relationships
    • Self-esteem
    • Mood regulation
    • Life transitions
    • Emotional Regulations
    PATIENT APPOINTMENT INFORMATION
    Email
    Print
     
    MISSED APPOINTMENT GUIDELINES
    Appointment cancellation must be made at least 48 hours in advance. Missed appointments may subject to a fee.
    Appointment cancellation must be made at least 48 hours in advance. Missed appointments may subject to a fee.
     
    HOURS OF OPERATION
    Operates 24/7:
    Online booking is available 24/7 with up-to-date availability. Text and email inquiries are accepted 24/7, with responses within 24 hours, excluding Sundays.
     
    ADDRESS

    Alberta
    T2G 0S7
    PATIENT APPOINTMENT INSTRUCTIONS
    All appointments are conducted virtually. Connection details will be provided by email or phone prior to the session. A quiet, private space with reliable internet or phone access is required.
    All appointments are conducted virtually. Connection details will be provided by email or phone prior to the session. A quiet, private space with reliable internet or phone access is required.
     
    DIRECTIONS
    This service is delivered virtually and does not operate from a physical location.
    This service is delivered virtually and does not operate from a physical location.
     
    PHONE
    403-970-7565
     
    PARKING INSTRUCTIONS
    There is no parking instructions available for this service.
    There is no parking instructions available for this service.
     
    EMAIL
    mandy@holocounselling.ca
    WEBSITE
    https://www.holocounselling.ca/
    VIRTUAL APPOINTMENT INFORMATION
    All sessions are conducted remotely through secure virtual-based consultations.
    All sessions are conducted remotely through secure virtual-based consultations.
     
    PARKING MAP
    There is no parking instructions available for this service.
    There is no parking instructions available for this service.
     
    WHEELCHAIR ACCESSIBILITY
    This is a fully virtual service and has no physical access barriers. Wheelchair accessibility is dependent on the client's own environment.

    The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

    The locations listed have 3 background colors:
    • Green means the healthcare service@location has referral information attached to it.
    • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
    • Red means
      • IA changed the healthcare service@location's status to something other than Current
      • It was deleted if it is an ARD healthcare service@location.
    Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
    The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
    If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

    The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

    Common Scenario:
    A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

    Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
    The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

    Individual referral process
    1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
    2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
    3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
    4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
    5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
    6. Repeat these steps for each Healthcare Service@Location that needs attention.

    Common referral process - 2 sub cases.
    Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
    1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
    2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
    3. Save it. 
    4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
    Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
    Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

    Remember: Some fields can be location specific with the common referral process:
    Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
    To update these items you have to edit each Healthcare Service@Location separately.

    ADDITONAL NOTES:
    • The info icon after the All Locations drop down will be visible to ARD Administrators.
    • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

     

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