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NSquared Rehab Mobile and In-Home Physiotherapy   at
Calgary and Surrounding Area
Specialty: Physical Therapy
Estimated time to routine appointment: Within 2 weeks
Private
SERVICE DESCRIPTION
NSquared Rehab provides private mobile and in-home physiotherapy services for adults and seniors in Calgary and surrounding communities.
Specialized neurological and musculoskeletal physiotherapy is delivered in the comfort of the patient’s home or community setting, with care tailored to individual goals and needs.
Services include comprehensive assessments, personalized treatment planning, therapeutic exercise, gait and balance training, mobility and transfer practice, falls prevention, neurological and post-operative rehabilitation, pain management, and caregiver education.
NSquared Rehab provides private mobile and in-home physiotherapy services for adults and seniors in Calgary and surrounding communities.
Specialized neurological and musculoskeletal physiotherapy is delivered in the comfort of the patient’s home or community setting, with care tailored to individual goals and needs.
Services include comprehensive assessments, personalized treatment planning, therapeutic exercise, gait and balance training, mobility and transfer practice, falls prevention, neurological and post-operative rehabilitation, pain management, and caregiver education.
ELIGIBILITY REQUIREMENTS
Service is available to individuals who meet one or more of the following criteria:
  • Require physiotherapy assessment or treatment in a home or community setting.
  • Experience mobility limitations affecting safe and independent movement.
  • Have balance impairments or are at risk of falls.
  • Have a neurological condition requiring rehabilitation and functional support.
  • Require post-operative rehabilitation.
  • Have a musculoskeletal injury or condition affecting function and mobility.
  • Experience chronic pain that impacts daily activities.
  • Experience deconditioning, weakness, or reduced physical function.
  • Face barriers to accessing outpatient physiotherapy services.
Service is available to individuals who meet one or more of the following criteria:
  • Require physiotherapy assessment or treatment in a home or community setting.
  • Experience mobility limitations affecting safe and independent movement.
  • Have balance impairments or are at risk of falls.
  • Have a neurological condition requiring rehabilitation and functional support.
  • Require post-operative rehabilitation.
  • Have a musculoskeletal injury or condition affecting function and mobility.
  • Experience chronic pain that impacts daily activities.
  • Experience deconditioning, weakness, or reduced physical function.
  • Face barriers to accessing outpatient physiotherapy services.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please provide a written communication and email it to info@n2r.ca or call the service directly using the contact information on this profile.
Please provide a written communication and email it to info@n2r.ca or call the service directly using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referral can be initiated by calling the service using the contact information provided on this profile or by booking an appointment directly in the website.
Self-referral can be initiated by calling the service using the contact information provided on this profile or by booking an appointment directly in the website.
ADDITIONAL SERVICE DETAILS
Private, fee-for-service physiotherapy is provided in the patient’s home and tailored to individual goals, functional abilities, home environment, and available supports. Services may include caregiver education, home exercise programs, gait and transfer training, falls prevention strategies, and coordination with other healthcare providers, as appropriate. Services may be eligible for reimbursement through extended health benefit plans.
Private, fee-for-service physiotherapy is provided in the patient’s home and tailored to individual goals, functional abilities, home environment, and available supports. Services may include caregiver education, home exercise programs, gait and transfer training, falls prevention strategies, and coordination with other healthcare providers, as appropriate. Services may be eligible for reimbursement through extended health benefit plans.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 3 days.
  • Appointment outcome to referral source within 5 days.
 
REFERRAL PHONE
587-330-3110
REFERRAL FORM
Please provide a written communication.
Please provide a written communication.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Convalescence after surgery
< 2 Weeks
Relevant hospital reports and must include:
  • Discharge summary and date
  • Surgery date
    •  
    Within 3 months
    Client must be discharged home and medically stable.
    +-
    Fall risk
    < 2 Weeks
    • Reason for referral including:
      • Relevant past medical history
      • Description, onset and duration of symptoms
    • Mobility status
     
    Within 3 months
    Client must be medically stable and appropriate for community-based therapy.
    +-
    Impaired mobility
    < 2 Weeks
    • Reason for referral including:
      • Relevant past medical history
      • Description, onset and duration of symptoms
    • Mobility status
     
    Within 3 months
    Client must be medically stable and appropriate for community-based therapy.
    +-
    Impairment of balance
    < 2 Weeks
    • Reason for referral including:
      • Relevant past medical history
      • Description, onset and duration of symptoms
    • Mobility status
     
    Within 3 months
    Client must be medically stable and appropriate for community-based therapy.
    +-
    Musculoskeletal system rehabilitation procedure
    < 2 Weeks
  • Recent imaging and medical reports
  • Description, onset and duration of symptoms
    •  
    Within 3 months
    Musculoskeletal rehabilitation for:
    • Pain
    • Injury
    • Deconditioning
    +-
    Neurological rehabilitation
    < 2 Weeks
    • Relevant hospital reports such as:
      • Diagnosis
      • Discharge summary and date
    • Functional limitation
    • Mobility aids
     
    Within 3 months
    Rehabilitation for neurological conditions, including but not limited to:
    • Stroke
    • Parkinson’s disease
    • Multiple sclerosis (MS)
    • Acquired brain injury
    • Spinal cord injury
    • Peripheral neuropathy
    • Cerebral palsy
    • Huntington’s disease
    • Amyotrophic lateral sclerosis (ALS)
    • Vestibular disorders affecting balance and mobility
    • Other neurological conditions resulting in impairments in mobility, balance, strength, coordination, or functional independence.
    +-
    Post-fracture rehabilitation
    < 2 Weeks
    Relevant hospital reports and must include:
  • Discharge summary and date
  • Surgery date
    •  
    Within 3 months
    Client must be discharged home and medically stable.
    PATIENT APPOINTMENT INFORMATION
    Email
    Print
     
    MISSED APPOINTMENT GUIDELINES
    At least 24 hours’ notice is required to cancel or reschedule an appointment. Late cancellations and missed appointments may be subject to the full appointment fee, except in cases of illness, emergency, or other extenuating circumstances. Repeated missed appointments may result in discharge from the service.
    At least 24 hours’ notice is required to cancel or reschedule an appointment. Late cancellations and missed appointments may be subject to the full appointment fee, except in cases of illness, emergency, or other extenuating circumstances. Repeated missed appointments may result in discharge from the service.
     
    HOURS OF OPERATION
    Monday: 08:00 am - 02:00 pm
    Tuesday: 08:00 am - 05:00 pm
    Wednesday: 08:00 am - 05:00 pm
    Thursday: 08:00 am - 02:00 pm
    Friday: 08:00 am - 12:00 pm
    Sunday: 09:00 am - 05:00 pm
       
     
    ADDRESS
    Confidential Address
    PATIENT APPOINTMENT INSTRUCTIONS
    • Appointments are scheduled in advance.
    • For in-home visits, ensure a safe and suitable space is available for assessment and treatment.
    • Have relevant medical information, medication lists, mobility aids, braces, and post-operative instructions available, as applicable.
    • Clients must provide any access details that may affect the visit, including parking information, access codes, building entry, stairs, elevator access, pets, or other accessibility considerations.
    • A family member, caregiver, or support person may attend the appointment when appropriate.
    • Appointments are scheduled in advance.
    • For in-home visits, ensure a safe and suitable space is available for assessment and treatment.
    • Have relevant medical information, medication lists, mobility aids, braces, and post-operative instructions available, as applicable.
    • Clients must provide any access details that may affect the visit, including parking information, access codes, building entry, stairs, elevator access, pets, or other accessibility considerations.
    • A family member, caregiver, or support person may attend the appointment when appropriate.
     
    DIRECTIONS
    Services are provided in the client’s place of residence. As this is a mobile service, there is no physical clinic location for in-person visits.
    Services are provided in the client’s place of residence. As this is a mobile service, there is no physical clinic location for in-person visits.
     
    PHONE
    587-330-3110
     
    PARKING INSTRUCTIONS
    There are no parking instructions available for this service
    There are no parking instructions available for this service
     
    EMAIL
    info@n2r.ca
    WEBSITE
    https://www.n2r.ca/
    VIRTUAL APPOINTMENT INFORMATION
    Virtual appointments may be offered when clinically appropriate. Clients may request a virtual appointment by phone or email. Some conditions may require an in-person assessment before or after virtual care.
    Virtual appointments may be offered when clinically appropriate. Clients may request a virtual appointment by phone or email. Some conditions may require an in-person assessment before or after virtual care.
     
    PARKING MAP
    There is no parking map available for this service.
    There is no parking map available for this service.
     
    WHEELCHAIR ACCESSIBILITY
    Care is delivered within the client's home environment, allowing for individualized accommodation of accessibility and mobility needs, including wheelchair-related considerations.

    The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

    The locations listed have 3 background colors:
    • Green means the healthcare service@location has referral information attached to it.
    • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
    • Red means
      • IA changed the healthcare service@location's status to something other than Current
      • It was deleted if it is an ARD healthcare service@location.
    Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
    The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
    If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

    The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

    Common Scenario:
    A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

    Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
    The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

    Individual referral process
    1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
    2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
    3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
    4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
    5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
    6. Repeat these steps for each Healthcare Service@Location that needs attention.

    Common referral process - 2 sub cases.
    Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
    1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
    2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
    3. Save it. 
    4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
    Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
    Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

    Remember: Some fields can be location specific with the common referral process:
    Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
    To update these items you have to edit each Healthcare Service@Location separately.

    ADDITONAL NOTES:
    • The info icon after the All Locations drop down will be visible to ARD Administrators.
    • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

     

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