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This healthcare service has 1 current healthcare service locations.
Emergency Information 
Outpatient Cancer Palliative Care Consult Service   at
Arthur J.E. Child Comprehensive Cancer Centre
Specialty: Palliative Medicine
Connect Care Department: CGY ACCC PALLIATIVE PAIN SYMP
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides consultation services for patients with palliative symptoms related to cancer or cancer treatment. This service operates on a consultative basis in conjunction with patients’ existing oncology and community care teams. Patients are seen by a physician or nurse practitioner. The team will follow the patient's progress until symptoms are stable, and management is then continued by patients’ existing oncology and community-based providers.
Provides consultation services for patients with palliative symptoms related to cancer or cancer treatment. This service operates on a consultative basis in conjunction with patients’ existing oncology and community care teams. Patients are seen by a physician or nurse practitioner. The team will follow the patient's progress until symptoms are stable, and management is then continued by patients’ existing oncology and community-based providers.
ELIGIBILITY REQUIREMENTS
Children 0 to 17 years old.

Exclusion Criteria (the following referrals will NOT be accepted to the Pediatric Neurology Clinic):
  • Global developmental delay - unless a specific question is being asked by a pediatrician
  • First seizure in a child over 1 year of age
  • Febrile seizures
  • Atypical febrile seizures - unless a specific question is being asked by a pediatrician
  • Primary headaches that are not interfering with functioning. Please see below (Reasons for Referral section) for more information. 
  • Syncope or fainting spells
  • Breath-holding spells
  • Self-stimulatory behaviors or stereotypies
  • Incidental findings on investigations
  • Children at risk of seizures who are not having events suspicious for seizure
  • Aggressive behaviors
  • Delayed sleep phase in teenagers or night terrors
  • Referrals on behalf of another health care practitioner without the referring practitioner having assessed the patient for that issue or concern
Children 0 to 17 years old.

Exclusion Criteria (the following referrals will NOT be accepted to the Pediatric Neurology Clinic):
  • Global developmental delay - unless a specific question is being asked by a pediatrician
  • First seizure in a child over 1 year of age
  • Febrile seizures
  • Atypical febrile seizures - unless a specific question is being asked by a pediatrician
  • Primary headaches that are not interfering with functioning. Please see below (Reasons for Referral section) for more information. 
  • Syncope or fainting spells
  • Breath-holding spells
  • Self-stimulatory behaviors or stereotypies
  • Incidental findings on investigations
  • Children at risk of seizures who are not having events suspicious for seizure
  • Aggressive behaviors
  • Delayed sleep phase in teenagers or night terrors
  • Referrals on behalf of another health care practitioner without the referring practitioner having assessed the patient for that issue or concern
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
For urgent referrals call the Alberta Children’s Hospital Switchboard and request a consult with the Pediatric Neurologist on call.
Complete the referral form and fax it to the service using the contact information in this profile.
For urgent referrals call the Alberta Children’s Hospital Switchboard and request a consult with the Pediatric Neurologist on call.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Neurology, type CGY ACH PED NEUROLOGY CL in the “To Department” section and complete order.
Comments: must include the following:
  1. State the presenting symptoms. Be as descriptive as possible and include:
    • The onset of symptoms
    • The frequency of symptoms
    • The duration of symptoms
    • Whether symptoms are getting worse, better, fluctuating, or stable
    • How the symptoms are interfering with functioning
  2. The working diagnosis
  3. The question you would like the Neurology clinic to answer (from the clinician and patient/family)
  4. What interventions or treatments have been tried and were they successful
  5. What investigations have been sent, what are the results, and which are still pending
  6. Provide a neurological examination.
  7. In the case of second opinions, the previous Pediatric Neurology notes
  8. Accept and sign the order
  9. Sign encounter at the bottom
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Neurology, type CGY ACH PED NEUROLOGY CL in the “To Department” section and complete order.
Comments: must include the following:
  1. State the presenting symptoms. Be as descriptive as possible and include:
    • The onset of symptoms
    • The frequency of symptoms
    • The duration of symptoms
    • Whether symptoms are getting worse, better, fluctuating, or stable
    • How the symptoms are interfering with functioning
  2. The working diagnosis
  3. The question you would like the Neurology clinic to answer (from the clinician and patient/family)
  4. What interventions or treatments have been tried and were they successful
  5. What investigations have been sent, what are the results, and which are still pending
  6. Provide a neurological examination.
  7. In the case of second opinions, the previous Pediatric Neurology notes
  8. Accept and sign the order
  9. Sign encounter at the bottom
ADDITIONAL SERVICE DETAILS
Urgent Referrals 
Call the Alberta Children’s Hospital Switchboard at 403 955 7211 and request a consult with the Pediatric Neurologist on call.

URGENT 1: Outpatient consultation within 1-5 days (must discuss over phone with Neurologist on call)
Call the Alberta Children’s Hospital Switchboard at 403 955 7211 and request a consult with the Pediatric Neurologist on call. 
All urgent phone referrals MUST be followed up with a comprehensive referral
The following are considered urgent in the context of Pediatric Neurology
  • Suspected infantile spasms
  • Suspected idiopathic intracranial hypertension (imaging has excluded mass lesion)
  • Positive newborn screen for spinal muscular atrophy
URGENT 2:  Outpatient consultation within 6 weeks (faxed referral or CC order)
Fax or order through Connect Care a comprehensive referral marked ‘semi-urgent’.
The following are considered semi-urgent in the context of Pediatric Neurology
  • Patient > 1 month old with two or more non-febrile or unprovoked seizures within a month period
  • Infant <18 months with subacute (weeks to months) onset of developmental regression (loss of previously acquired developmental milestones)
The Pediatric Neurology Clinic provides assessment, diagnosis, treatment and transition planning for children from birth to 17 years of age who have neurological disorders in collaboration with the community physicians. These include seizures, epilepsy, debilitating headache disorders including migraines, neuromuscular diseases, movement disorders, brain injury and stroke.
The Pediatric Neurology Clinic operates as a consultative or shared-care model. We do not provide primary care services.
 
Urgent Referrals 
Call the Alberta Children’s Hospital Switchboard at 403 955 7211 and request a consult with the Pediatric Neurologist on call.

URGENT 1: Outpatient consultation within 1-5 days (must discuss over phone with Neurologist on call)
Call the Alberta Children’s Hospital Switchboard at 403 955 7211 and request a consult with the Pediatric Neurologist on call. 
All urgent phone referrals MUST be followed up with a comprehensive referral
The following are considered urgent in the context of Pediatric Neurology
  • Suspected infantile spasms
  • Suspected idiopathic intracranial hypertension (imaging has excluded mass lesion)
  • Positive newborn screen for spinal muscular atrophy
URGENT 2:  Outpatient consultation within 6 weeks (faxed referral or CC order)
Fax or order through Connect Care a comprehensive referral marked ‘semi-urgent’.
The following are considered semi-urgent in the context of Pediatric Neurology
  • Patient > 1 month old with two or more non-febrile or unprovoked seizures within a month period
  • Infant <18 months with subacute (weeks to months) onset of developmental regression (loss of previously acquired developmental milestones)
The Pediatric Neurology Clinic provides assessment, diagnosis, treatment and transition planning for children from birth to 17 years of age who have neurological disorders in collaboration with the community physicians. These include seizures, epilepsy, debilitating headache disorders including migraines, neuromuscular diseases, movement disorders, brain injury and stroke.
The Pediatric Neurology Clinic operates as a consultative or shared-care model. We do not provide primary care services.
 
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
587-231-3100
FAX
403-270-9652
REFERRAL PHONE
403-955-7211 Alberta Children¿s Hospital Switchboard
REFERRAL FAX
403-592-5104
REFERRAL FORM
LINKED SPECIALISTS
Alberta Referral Directory - Application Error
  
Application Error
Alberta Referral Directory - Application Error


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V6.7

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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Contact Us
V6.7