Rural Pediatric Allied Health   at
Strathmore Public Health Office

Alberta Health Services - Calgary Zone



Estimated time to routine appointment: Not Available
SERVICE DESCRIPTION
Services support the growth and development of children and youth as well as their participation in meaningful functional activities.
What Families Can Expect:
  • families and caregivers are actively involved
  • we want to understand what's important to your child and family (what matters to you) e.g. daily routines, family and friends, activities you enjoy
  • services are goal-driven; starting and continuing services is based on having functional reasons/goals for rehabilitation
  • the length of service will vary. It is based on a child's needs and goals, and the availability of local programs
  • services may be time limited. Teams address child and family needs within available resources
  • services may be in-person, by phone, or videoconference. They may be in a group or one to one
  • we will talk with you about next steps. You and your child will be supported to move to the next developmental stage or between providers and services
  • assessment is part of rehabilitation. It comes in many forms. The purpose is to understand your child's strengths and needs. This guides the (rehabilitation) care plan
  • we will work together with you and other providers
  • therapy may look like ‘play’, depending on your child’s age
  • we will work with you to find home ideas that fit with your life
  • we want to know if the (rehabilitation) care plan is not working for your child or family
  • we want to know if things are getting in the way of rehabilitation e.g. travel, health, other family needs
  • AHS Translation / Interpretation services are available.
Program Description:
Your child may need help from more than one type of service. The care team works with children, youth and families to support participation in activities that are important to you. Working together helps everyone to focus on your biggest priority for your child and family. Supports provided are related to (neuro)developmental and / or medical conditions.
Services are provided for children and youth with a variety of needs. For example:
  • hearing (e.g. responding to sounds, noise, voices, words)
  • moving (e.g. sitting, crawling, walking, coordination)
  • using hands (e.g. playing with toys, using utensils)
  • taking care of self (e.g. dressing, toileting, doing chores, sleeping)
  • equipment needs (e.g. wheelchair, walking aides, adaptive aides)
  • physical symptoms (e.g. muscle/joint tightness, head shape, sensitivity to noise or touch)
  • managing emotions (e.g. behavior, becoming overwhelmed)
  • communication (e.g. understanding directions, babbling, using words and sentences)
  • clear speech (e.g. being understood by others, stuttering, voice quality)
  • feeding and swallowing (e.g. coughing, gagging, choking, choking, psychosocial factors impacting mealtime routines and feeding relationships, limited/restricted diet)
More advanced feeding supports are available (Okotoks location only) for babies and children with developmental, neurological, and medical conditions requiring a coordinated approach (e.g. medical instability or risk of deterioration, safety risk, aversion to oral feeding, disturbances in oral intake leading to nutrition/hydration risk)
This team will do their best to find ways to help everyone on the team, including the child / youth, their parents and the family.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ROUTINE REFERRAL PROCESS
  • Contact the program by phone (403-995-2638) or email (PediatricRural.AlliedHealth@ahs.ca) to initiate a referral.
  • This program accepts referrals from parents, legal guardians, physicians, and other health care workers.
  • If you think a child may benefit from AHS services, please talk with the child’s parent or legal guardian. With their consent, you may help them complete any forms that are needed.

  • Contact the program by phone (403-995-2638) or email (PediatricRural.AlliedHealth@ahs.ca) to initiate a referral.
  • This program accepts referrals from parents, legal guardians, physicians, and other health care workers.
  • If you think a child may benefit from AHS services, please talk with the child’s parent or legal guardian. With their consent, you may help them complete any forms that are needed.

ELIGIBILITY REQUIREMENTS
Services are available for children and youth from birth to 18 years of age. Children and youth may not be eligible for some services if they are receiving supports through Alberta Education or Family Support for Children with Disabilities (FSCD).
  • Children birth to five years of age (the early years): a broad range of health and developmental services are offered. We focus on the early years and early intervention to try to prevent health complications
Services are available for children and youth from birth to 18 years of age. Children and youth may not be eligible for some services if they are receiving supports through Alberta Education or Family Support for Children with Disabilities (FSCD).
  • Children birth to five years of age (the early years): a broad range of health and developmental services are offered. We focus on the early years and early intervention to try to prevent health complications and improve long-term health and wellbeing.
  • Children and youth 6 to 18 years: specific, health-focused services are offered when a child has a significant change in their medical or (neuro)developmental condition; or due to injury, medical intervention, surgery, or illness.
What does ‘significant change’ mean? For a child with a medical condition, this means a ‘big’ change or a ‘really obvious’ change. It might be for the better or worse. Perhaps things have really improved or they’ve declined. Either way, it could be a good time to connect with your rehabilitation team. We want to help children to move along in their development and avoid long-term complications.

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REFERRAL FORM
Please call (403-995-2638) or email (PediatricRural.AlliedHealth@ahs.ca) to request a referral form.
Please call (403-995-2638) or email (PediatricRural.AlliedHealth@ahs.ca) to request a referral form.
REFERRAL PHONE
403-995-2638
REFERRAL FAX
403-995-2639
PHONE
403-995-2638
FAX
403-995-2639
REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Apraxia of speech
Past medical history
| Within 1 month
+-
Developmental pediatrics
Past medical history
| Within 1 month
+-
Difficulty speaking
Past medical history
| Within 1 month
+-
Equipment for positioning
Past medical history
| Within 1 month
+-
Equipment to aid mobility
Past medical history
| Within 1 month
+-
Expressive language delay
Past medical history
| Within 1 month
+-
Feeding
Past medical history
| Within 1 month
+-
Fine motor functions
Past medical history
| Within 1 month
+-
Gross motor functions
Past medical history
| Within 1 month
Walking, running, balance, coordination, movement, posture, mobility
+-
Pediatric occupational therapy service
Past medical history
| Within 1 month
+-
Pediatric physiotherapy service
Past medical history
| Within 1 month
+-
Pediatric speech and language therapy service
< 4 Weeks
Past medical history
| Within 1 month
+-
Receptive language delay
Past medical history
| Within 1 month
+-
Self-care practice
Past medical history
| Within 1 month
+-
Speech delay
Past medical history
| Within 1 month
+-
Torticollis
Past medical history
| Within 1 month
ADDITIONAL SERVICE DETAILS

COMMUNICATION PROCESS
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please do your best to give 48 hours' notice. When leaving a message please indicate the patient’s full name, the date and time of your appointment, as well as the name of the therapist if you know it.

Families will be discharged from the program if they miss (no show) 3 scheduled appointments.
If you are unable to attend a scheduled appointment, please do your best to give 48 hours' notice. When leaving a message please indicate the patient’s full name, the date and time of your appointment, as well as the name of the therapist if you know it.

Families will be discharged from the program if they miss (no show) 3 scheduled appointments.
DIRECTIONS
The Strathmore Public Health Unit (click link for google maps) is located at 650 Westchester Road in Strathmore, Alberta.
The Strathmore Public Health Unit (click link for google maps) is located at 650 Westchester Road in Strathmore, Alberta.
PARKING INSTRUCTIONS
Parking is free and found in front of the building or on the street.
Parking is free and found in front of the building or on the street.
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
ADDRESS
650 Westchester Road
Strathmore Alberta
T1P 1H8
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
WHEELCHAIR ACCESSIBILITY
Yes
EMAIL
PediatricRural.AlliedHealth@ahs.ca

The primary purpose of the All Locations list is to let the user easily access any location of a service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the service@location has referral information attached to it.
  • Brown means the service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the service@location's status to something other than Current
    • It was deleted if it is an ARD service@location.
Green  and Brown are always at the top of the list. These are the Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Service@Locations to ones that are current.

Common Scenario:
A Service moves from one location to another. In this case the IA Service@Location record will be made defunct (non-current) and a new Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Service@Location to a current service@location.

Individual referral process
  1. Click on a non-current (Red) Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Service@Location to the current one.
  6. Repeat these steps for each Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Service@Location with common referral info is with current status for this service; One or more Service@Locations where replaced by new one.
  1. Click on any current Service@Location whether it has referral info (Green) or not (Brown).
  2. The service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Service@Locations for a service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current service locations.
Generally we want to replicate current common referral info to new or replaced service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Service@Location to another.

 

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