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This healthcare service has 2 current healthcare service locations.
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Gynecology Outpatient Services   at
South Health Campus
Specialty: Obstetrics and Gynecology
Connect Care Department: CGY SHC GYN CL
Estimated time to routine appointment: Within 18 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
General gynecology, with subspecialties in Urogynecology and Minimal Invasive Gynecology Surgery.Services offered include the following:
  • general gynecology physician practice
For more information visit our website
General gynecology, with subspecialties in Urogynecology and Minimal Invasive Gynecology Surgery.Services offered include the following:
  • general gynecology physician practice
For more information visit our website
ELIGIBILITY REQUIREMENTS
Wheelchair accessible, but patient must be weightbearing and able to transfer themselves to the exam table.
Patient must be female, >age 18, and fall within clinic referral criteria.

Patients must have tried all behavioral and medical options for treatment prior to referral.

Patient Needs & Readiness 
  • Patient understands what referral is for  
  • Patient sees referral as important  
  • Patient is ready, willing & able to attend appointment
  • Patient commits to viewing/attending educational workshops prior to first appointment.
Wheelchair accessible, but patient must be weightbearing and able to transfer themselves to the exam table.
Patient must be female, >age 18, and fall within clinic referral criteria.

Patients must have tried all behavioral and medical options for treatment prior to referral.

Patient Needs & Readiness 
  • Patient understands what referral is for  
  • Patient sees referral as important  
  • Patient is ready, willing & able to attend appointment
  • Patient commits to viewing/attending educational workshops prior to first appointment.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Contact the clinic directly for the current Referral Form or fax referral letter to the service using the contact information in this profile. 

Urgent Referral: Fax referral or telephone clinic referral desk to discuss.

Please ensure you provide current contact numbers for patient; failure to do so may result in referral being rejected.  Prior to initiating referral, ensure that the patient has been thoroughly assessed and all behavioral and medical treatment options have been tried.  Specify the direction of care - surgical or pessary trial.
Contact the clinic directly for the current Referral Form or fax referral letter to the service using the contact information in this profile. 

Urgent Referral: Fax referral or telephone clinic referral desk to discuss.

Please ensure you provide current contact numbers for patient; failure to do so may result in referral being rejected.  Prior to initiating referral, ensure that the patient has been thoroughly assessed and all behavioral and medical treatment options have been tried.  Specify the direction of care - surgical or pessary trial.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Urogynecology, enter CGY FMC PELVIC FLOOR CL  in the “To Department” section and complete order.

Urgent Referral: Fax referral or telephone clinic referral desk to discuss.

Please ensure you provide current contact numbers for patient; failure to do so may result in referral being rejected.  Prior to initiating referral, ensure that the patient has been thoroughly assessed and all behavioral and medical treatment options have been tried.  Specify the direction of care - surgical or pessary trial.
Send an Internal Referral using the Ambulatory Referral Order to Urogynecology, enter CGY FMC PELVIC FLOOR CL  in the “To Department” section and complete order.

Urgent Referral: Fax referral or telephone clinic referral desk to discuss.

Please ensure you provide current contact numbers for patient; failure to do so may result in referral being rejected.  Prior to initiating referral, ensure that the patient has been thoroughly assessed and all behavioral and medical treatment options have been tried.  Specify the direction of care - surgical or pessary trial.
ADDITIONAL SERVICE DETAILS
All patients referred to the Pelvic Floor Clinic will be encouraged to view the 4 virtual modules prior to their first clinic visit.  Patients will be provided with this information when contacted by our clinic.  Please indicate if your patient has any limitation or disability which would not make them a suitable candidate.

We encourage you to direct your patients to view http://www.ahs.ca/pelvicfloorhealth

Those patients who have had previous surgical interventions and have related ongoing or new issues should be re-evaluated by the clinic physician who saw the patient previously.  Please indicate this previous history and the physician's name on the referral.

Please note that we do not see/accept the following;
  • direct referrals to pelvic floor physiotherapy
  • male patients
  • pediatric patients
  • general gynecological concerns
  • chronic UTIs
  • issues around the upper urinary tract
Patients who require the services of an interpreter should have this prominently indicated on the referral. 
All patients referred to the Pelvic Floor Clinic will be encouraged to view the 4 virtual modules prior to their first clinic visit.  Patients will be provided with this information when contacted by our clinic.  Please indicate if your patient has any limitation or disability which would not make them a suitable candidate.

We encourage you to direct your patients to view http://www.ahs.ca/pelvicfloorhealth

Those patients who have had previous surgical interventions and have related ongoing or new issues should be re-evaluated by the clinic physician who saw the patient previously.  Please indicate this previous history and the physician's name on the referral.

Please note that we do not see/accept the following;
  • direct referrals to pelvic floor physiotherapy
  • male patients
  • pediatric patients
  • general gynecological concerns
  • chronic UTIs
  • issues around the upper urinary tract
Patients who require the services of an interpreter should have this prominently indicated on the referral. 
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-2000
FAX
403-592-4091
REFERRAL PHONE
403-944-3472
REFERRAL FAX
403-944-2154
REFERRAL FORM
Please contact clinic referral desk for current Referral Form
Please contact clinic referral desk for current Referral Form
LINKED SPECIALISTS
Alberta Referral Directory - Application Error
  
Application Error
Alberta Referral Directory - Application Error


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V6.7

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.7