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Tailor Made Psychiatry   at
Alberta Wide
Specialty: Psychiatry
Estimated time to routine appointment: Within 2 weeks
Private
SERVICE DESCRIPTION
A virtual outpatient psychiatry service for youth and adults across Alberta — episodic, goal-directed consultation and treatment, with care returned to the referring family physician.
Tailor Made Psychiatry is a independent, physician-led virtual outpatient psychiatry service anywhere in Alberta, delivered by secure video (telephone if needed). General psychiatry is offered across the age range, with particular experience in adult and youth transition-age (16+) care. Care is episodic and goal-directed — typically 3–6 months — and returns each patient to their referring family physician with a clear written plan; prescribing, including stimulants, transfers back once stable. Two streams are offered: (1) consultation plus a treatment episode of care, and (2) consultation/opinion only, in which the referring physician retains management. Referrals are physician-initiated; re-referral is welcome if symptoms recur.
A virtual outpatient psychiatry service for youth and adults across Alberta — episodic, goal-directed consultation and treatment, with care returned to the referring family physician.
Tailor Made Psychiatry is a independent, physician-led virtual outpatient psychiatry service anywhere in Alberta, delivered by secure video (telephone if needed). General psychiatry is offered across the age range, with particular experience in adult and youth transition-age (16+) care. Care is episodic and goal-directed — typically 3–6 months — and returns each patient to their referring family physician with a clear written plan; prescribing, including stimulants, transfers back once stable. Two streams are offered: (1) consultation plus a treatment episode of care, and (2) consultation/opinion only, in which the referring physician retains management. Referrals are physician-initiated; re-referral is welcome if symptoms recur.
ELIGIBILITY REQUIREMENTS
Service is available for individual who meets the following criteria:
  • Youth and Adults 16–65 (16+ transition-age; 65+ if medically stable) with valid AHCIP coverage, physically located in Alberta at each virtual appointment.
  • Physician-initiated (GP-referred).
  • Presenting concerns: depression/mood disorders, anxiety disorders, bipolar disorder, ADHD, stable or by-history psychotic disorders suited to a defined episode of care, and comorbid substance use secondary to a primary mood/anxiety/ADHD presentation.
EXCLUSIONS:
  • Acute/florid psychosis or illness needing indefinite psychiatric follow-up (e.g., CTOs)
  • Primary addiction / withdrawal management; urgent or emergent presentations (direct to Access Mental Health or the ED) IMEs and disability/insurance form completion.
  • Chronic or passive suicidal ideation does NOT preclude referral — only urgent/emergent risk does.

ELIGIBLE REFERRERS: Physicians (family physicians and specialists); eligible non-physician referrers recognized under AHCIP such as registered psychologist, occupational therapist, social worker, community-based psychiatric nurse, speech-language pathologist also accepted.
Service is available for individual who meets the following criteria:
  • Youth and Adults 16–65 (16+ transition-age; 65+ if medically stable) with valid AHCIP coverage, physically located in Alberta at each virtual appointment.
  • Physician-initiated (GP-referred).
  • Presenting concerns: depression/mood disorders, anxiety disorders, bipolar disorder, ADHD, stable or by-history psychotic disorders suited to a defined episode of care, and comorbid substance use secondary to a primary mood/anxiety/ADHD presentation.
EXCLUSIONS:
  • Acute/florid psychosis or illness needing indefinite psychiatric follow-up (e.g., CTOs)
  • Primary addiction / withdrawal management; urgent or emergent presentations (direct to Access Mental Health or the ED) IMEs and disability/insurance form completion.
  • Chronic or passive suicidal ideation does NOT preclude referral — only urgent/emergent risk does.

ELIGIBLE REFERRERS: Physicians (family physicians and specialists); eligible non-physician referrers recognized under AHCIP such as registered psychologist, occupational therapist, social worker, community-based psychiatric nurse, speech-language pathologist also accepted.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information on this profile.
Urgent and emergent presentations are outside scope for this routine virtual service (solo practice; no after-hours or crisis coverage). Direct time-critical cases to Access Mental Health (403-943-1500), 811 Health Link, 988, or the nearest Emergency Department.
Complete the referral form and fax it to the service using the contact information on this profile.
Urgent and emergent presentations are outside scope for this routine virtual service (solo practice; no after-hours or crisis coverage). Direct time-critical cases to Access Mental Health (403-943-1500), 811 Health Link, 988, or the nearest Emergency Department.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
Urgent and emergent presentations are outside scope for this routine virtual service (solo practice; no after-hours or crisis coverage). Direct time-critical cases to Access Mental Health (403-943-1500), 811 Health Link, 988, or the nearest Emergency Department.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
Urgent and emergent presentations are outside scope for this routine virtual service (solo practice; no after-hours or crisis coverage). Direct time-critical cases to Access Mental Health (403-943-1500), 811 Health Link, 988, or the nearest Emergency Department.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referral is not available for this service.
Self-referral is not available for this service.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 5 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 10 days.
  • Appointment outcome to referral source within 14 days.
 
REFERRAL PHONE
587-329-1331
REFERRAL FAX
587-510-2503
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Anxiety disorder
< 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    Chronic/passive suicidal ideation does not preclude referral; urgent/emergent risk is out of scope.

    Attention deficit hyperactivity disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months

  • ADHD: Relevant records/documentary collateral (if available) such as school and prior assessments.
  •  
    Current (if applicable)
    Adult ADHD assessed using documentary collateral substitutes; stimulant prescribing transfers back to the GP at discharge once stable.

    Bipolar disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months

    Depression
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months

    Generalized anxiety disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    Chronic/passive suicidal ideation does not preclude referral; urgent/emergent risk is out of scope.

    Mood disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    • MDD
    • perinatal mood

    OCD - obsessive-compulsive disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    Chronic/passive suicidal ideation does not preclude referral; urgent/emergent risk is out of scope.

    PTSD - Post-traumatic stress disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    Chronic/passive suicidal ideation does not preclude referral; urgent/emergent risk is out of scope.

    Panic
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    Chronic/passive suicidal ideation does not preclude referral; urgent/emergent risk is out of scope.

    Persistent depressive disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months

    Psychotic disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    Stable Psychotic disorder services only such as:
    • Consultation
    • Medication readjustment
    • Relapse
    • Prevention
    No acute/florid psychosis or indefinite follow-up.

    Social anxiety disorder
    < 2 Weeks
  • Referral Letter or consultation note
  • Relevant medical history and recent bloodwork (if available)
  • Confirmation of AHCIP coverage and Alberta residency.
  • Description, onset and duration of symptoms
  •  
    Current

  • Current and past psychiatric medications and response
  • Medication List (dose, frequency, route)
  •  
    Within 6 months
    Chronic/passive suicidal ideation does not preclude referral; urgent/emergent risk is out of scope.
    PATIENT APPOINTMENT INFORMATION
     
    MISSED APPOINTMENT GUIDELINES
    Please give at least 2 business days' notice to cancel or reschedule. Repeated missed appointments without notice may result in discharge back to your referring physician, with a new referral required to re-access the service.
    Please give at least 2 business days' notice to cancel or reschedule. Repeated missed appointments without notice may result in discharge back to your referring physician, with a new referral required to re-access the service.
     
    HOURS OF OPERATION
    Monday: 09:00 am - 04:00 pm
    Tuesday: 09:00 am - 04:00 pm
    Wednesday: 09:00 am - 04:00 pm
    Thursday: 09:00 am - 04:00 pm
    Friday: 09:00 am - 12:00 pm
    Description:
    Closed on Statutory Holidays
       
     
    ADDRESS
    Confidential Address
    PATIENT APPOINTMENT INSTRUCTIONS
    • A secure video link by email (and/or text) before your appointment.
    • Join from a private, quiet space on a computer, tablet, or smartphone with camera and microphone - no app or download required.
    • Have your Alberta Health card and a piece of government-issued photo ID available, and test your link ahead of time.
    • You must be physically located in Alberta at the time of your appointment.
    • A secure video link by email (and/or text) before your appointment.
    • Join from a private, quiet space on a computer, tablet, or smartphone with camera and microphone - no app or download required.
    • Have your Alberta Health card and a piece of government-issued photo ID available, and test your link ahead of time.
    • You must be physically located in Alberta at the time of your appointment.
     
    DIRECTIONS
    This is a virtual-only psychiatry practice serving youth and adults throughout Alberta. Appointments are conducted securely online, allowing patients to access care from the comfort and privacy of their home or another suitable location. No in-person clinic visit is required; simply use the secure appointment link provided to join your session at the scheduled time.
    This is a virtual-only psychiatry practice serving youth and adults throughout Alberta. Appointments are conducted securely online, allowing patients to access care from the comfort and privacy of their home or another suitable location. No in-person clinic visit is required; simply use the secure appointment link provided to join your session at the scheduled time.
     
    PHONE
    587-329-1331
    FAX
    587-510-2503
    VIRTUAL APPOINTMENT INFORMATION
    This is a fully virtual service. Appointments may be arranged via telephone and electronic messages. Secure messaging is utilized to connect patients and their healthcare provider.
    This is a fully virtual service. Appointments may be arranged via telephone and electronic messages. Secure messaging is utilized to connect patients and their healthcare provider.
     
    PARKING MAP
    There is no parking map available for this service.
    There is no parking map available for this service.
     
    WHEELCHAIR ACCESSIBILITY
    This is a fully virtual service and has no physical access barriers. Wheelchair accessibility is dependent on the client's own environment.

    The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

    The locations listed have 3 background colors:
    • Green means the healthcare service@location has referral information attached to it.
    • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
    • Red means
      • IA changed the healthcare service@location's status to something other than Current
      • It was deleted if it is an ARD healthcare service@location.
    Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
    The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
    If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

    The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

    Common Scenario:
    A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

    Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
    The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

    Individual referral process
    1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
    2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
    3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
    4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
    5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
    6. Repeat these steps for each Healthcare Service@Location that needs attention.

    Common referral process - 2 sub cases.
    Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
    1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
    2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
    3. Save it. 
    4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
    Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
    Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

    Remember: Some fields can be location specific with the common referral process:
    Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
    To update these items you have to edit each Healthcare Service@Location separately.

    ADDITONAL NOTES:
    • The info icon after the All Locations drop down will be visible to ARD Administrators.
    • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

     

    V7.0